Instant Technologies Newsletter
Instant Technologies Newsletter
January 2010 - Vol 9, Issue 1
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In this edition: Instant Queue Manager has won an IBM Lotusphere award for the second consecutive year; Liberty Bank unlocks the value of their Microsoft OCS IM chats with Instant Archive Viewer.

Read on for all the details.....

Instant Queue Manager
Instant Queue Manager was named 'Best Unified Communications and Collaboration Solution' for the 16th annual IBM Lotus Awards.

The IBM Lotus Awards recognize exceptional IBM PartnerWorld members that specialize in Lotus software solutions and have excelled at providing quality products, innovative solutions, and superior services to customers. For the 2010 Lotus Awards, which were handed out in December in a live webinar, hundreds of applications were received from more than 30 countries around the world.

This is the second consecutive year IBM recognized Instant Queue Manager with a Lotus award - Instant Queue Manager won 'Best in Lotusphere Showcase' at Lotusphere 2009.

Instant Archive Viewer
Unified communications with Microsoft Office Communications Server (OCS) is a core component of Liberty Bank's collaboration within and between its geographically-dispersed branches.

Because Liberty Bank recognizes that IM chats are important business records, they wanted to archive IM conversations and then enable end users to view their respective chat histories on demand.  In addition, they wanted to empower department managers, IT Managers, and Human Resources to research employee IM conversations for internal usage policy enforcement and oversight.

Liberty Bank turned to Instant Archive Viewer to meet their requirements.

"Instant Archive Viewer is an excellent product," says Brad Crawley, Vice President-Network Administrator at Liberty Bank. "I highly recommend it for any organization utilizing Microsoft Office Communications Server for internal IM."

IBM Lotusphere 2010
IBM Lotusphere is scheduled for January 17 - 21, 2010, in Orlando, FL. And we will be there once again - hot off last year's win of the 'Best in Lotusphere Showcase Award' for Instant Queue Manager - to introduce you to our Lotus Sametime solutions.

Visit us at Booth #433 to catch up on all the latest real-time collaboration innovations coming out of our labs.


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