Telehealth
As you know, the AACP has been looking at possibilities for e-consultation items for consultant physicians and paediatricians and has had discussions with the Department about how they might be implemented. This is particularly relevant now that the Government has released its discussion paper Connecting Health Services with the Future: Modernising Medicare by Providing Rebates for Online Consultations (http://www.health.gov.au/internet/mbsonline/publishing.nsf/Content/News-20101130-Telehealth_Discussion_Paper)
Government has committed funding of $402.2 million over four years for:
- Medicare rebates for online consultations across a range of specialties, providing around 495,000 services over four years to patients in rural, remote and outer metropolitan areas;
- financial incentives for specialists, GPs and other health professionals to participate in online services;
- training and supervision for health professionals using online technologies.
The AACP is preparing a submission on the discussion paper and would welcome input from members. The paper highlights the following issues for consideration:
- optimal practice models
- optimal specialties
- remuneration models
- financial incentives
- training and support
- technical issues, and
- limitations to uptake of telehealth (other than technological or financial).
In broad terms the AACP's approach will be acknowledgement of what it sees as the two "boundaries" of telehealth, namely the case conference and the e-consultation. There are existing case conference items in the MBS and it is appropriate to use these as a model. Telemedicine consultations ("e-consultations") may involve either a GP, patient and CPP, or two CPPs and the patient. There are a number of issues to be addressed in relation to the organisation of e-consultations, not the least of which is whether the patient must always be present - it is acknowledged that scheduling of consultations is likely to prove difficult given the already busy schedules of doctors. However, at the same time, there is still a legislative requirement for the patient to be present in order for a rebate to be payable. (The AACP recognises that there are also some situations where face-to-face consultations would preferably not involve the patient; however, this is being raised separately.)
Consideration also needs to be given to issues such as:
- clarification of legal responsibility
- the appropriate record of the discussions/diagnosis/management
- under what circumstances the patient may not require a CPP/GP/health professional to be involved on an e-consultation
- implementation of changes to management if required
- prescription of medications and provision of advice on medications
A new committee has also been established (Telehealth Advisory Group [TAG]) to provide input to the Department on telehealth and new e-consultations. The President, Dr Bill Heddle, is representing the AACP, together with the AACP's Executive Officer. The Past President, Dr Les Bolitho, is also a member of the group, representing the RACP.
This committee had its first meeting last week, and looked at which specialty groups should have access to e-consultations, whether there are any attendances that should be excluded, the appropriate settings for patients to participate in an e-consultation and under what circumstances patients would need medical professional support during an e-consultation with a specialist/CPP. The AACP's view was that all consultant physician sub-specialties could utilise e-consultations in some way.
It is recognised that there needs to be financial support or incentives to encourage uptake of telehealth services. The AACP has supported both an initial one-off payment to assist in set up and also ongoing payments linked to the services provided.
There is also recognition of the need for training to assist providers to take up telehealth practice. The DoHA is looking at appropriate ways to do this.
In addition to its response on the Government's Discussion Paper, the AACP is now finalising its recommendations on the structure of e-consultations.
WE WOULD WELCOME YOUR ADVICE ON:
(i) whether your practice has IT capability to actively participate in video e-consultations,
(ii) is your practice fully electronic in terms of patient records (if so, which program),
(iii) do you use secure messaging to and from referrers and diagnostic imaging and pathology providers (if so, which program).