HSM

INSPIRING IDEAS

FEBRUARY 2011

Many a small thing has been made large by the right kind of advertising.

Mark Twain


Greetings!

Freed from the old school idea of unilateral control, marketing today goes beyond traditional creative publicity, the impact of promotions or institutional relations. The most successful marketing engages and exists in the lives of those to whom it is directed. This month's Inspiring Ideas features a selection of today's most influential figures in marketing discussing some of the implications of these new trends in how brands communicate and connect.

Chris Stanley – Editor HSM Inspiring Ideas


Tips from the Top

One of the most essential characteristics of successful marketing is to give the product a property of adhesiveness. In Chip and Dan Heath's New York Times and Wall Street Journal bestseller Made to Stick, the brothers discuss the keys to making your brand and products sticky; to send messages that are “understandable, memorable, and effective in changing thought or behavior.” When this is achieved, you create a brand with focused characteristics that your customers will keep coming back for, and ultimately stand out in a row of competitors. Here are the Heath brother's Six Principles of S.U.C.C.E.S(s). [Read +]

Million Dollar Tales

Groupon, a mass–coupon company that broke into the social media/retail scene in 2008, has grown exponentially in the past year. Fast Company recently named the business number four on their list of The World's 50 Most Innovative Companies, 2011. Whether trying this new form of social media retail marketing for your product or contemplating Groupon's first advertising error, there is a lot to be learned from this Chicago–based start–up. [Read +]

Delving Deeper

There isn't a handbook to be different, and it doesn't work to just copy others. In her book, Harvard Professor Youngme Moon talks about the brands that distinguish themselves from the crowd.
By Florencia Lafuente [Read +]

QUICK LINKS
Tips from the Heath brothers on how to make products sticky
Group–discount company Groupon learns a lesson in marketing
Harvard Professor Youngme Moon discusses important characteristics of successful marketing
Innovative thinker Seth Godin explains the shift business is going through and the people who will succeed because of it
B.J. Fogg discusses the keys to making behavior happen
World Business Forum
MULTIMEDIA TOOLBOX
VIDEO Seth Godin, author of eleven books and one of business' most innovative thinkers, argues that we are entering a new era of business where only indispensable people with indispensable products and ideas (the work of a “linchpin”) will succeed. [watch video]
VIDEO B.J. Fogg, expert in the field of technology and persuasion, discusses the three characteristics that must converge at the same time to make a certain behavior happen: motivation, ability and triggering. [watch video]
Two Days with Jack Welch
HSM NEWS
FREE PRODUCT INNOVATION WEBINAR – March 9th, 2011
Built to Love: Creating Products that Captivate Customers

Authors of the new book Built to Love, Peter Boatwright and Jonathan Cagan reveal how companies can create captivating products and services that create deeply loyal and committed customers. Register for this free webinar and learn how to energize and galvanize customers and discover new tools that will enable your firm to innovate products.

When: Friday, March 9th, 2011, 1–2 PM ET
Price: Free

Click here to learn more and to register
ONLINE SEMINARS ON DEMAND

Roger Martin: Design Thinking – The Next Competitive Advantage
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The Orange Revolution – Learn the characteristics of breakthrough teams from two of the leading experts in the field of high–performance.
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Marcus Buckingham: Strengths–Driven Performance – Leveraging the Best of Yourself in the Workplace
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Seth Godin: Online Marketing Innovation – Stand Out and Make Your Business Remarkable
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More Online Seminars

RECOMMENDED READING
MARKETING 3.0

By: Philip Kotler
Marketing 3.0 has important ideas for all senior managers. It clearly points the path to the values–driven human–centric firm. The innovative ‘ten credos’ integrate marketing and values and provide personality and purpose to companies that practice them.”
– Stephen A. Greyser, Richard P. Chapman Professor of Business Administration, Emeritus, Harvard Business School
UPCOMING EVENTS

HSM Live Events

Two Days with Jack Welch
USA | Palm Beach, FL
April 28–29, 2011

World Innovation Forum 2011
USA | New York City
June 7–8, 2011

World Business Forum 2011
USA | New York City
October 5–6, 2011

Building Winning Teams with Patrick Lencioni
USA | New York, NY
November 16–17, 2011

HSM Online Seminars

Built to Love: Creating Products that Captivate Customers
March 9, 2011