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Legal Hotline Connection April 2011
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If it Works for a Hamster: The Care and Feeding of a Hotline Attorney
David Godfrey, Senior Attorney, ABA Commission on Law and Aging
I was using the office copier one day and ran across a guide to the care and feeding of a hamster. (Someone was copying it.) As I looked through it, I realized that just as hamsters need special treatment to flourish, so do hotline attorneys. So here, based on a guide to the care and feeding of a hamster, is a guide to the care and feeding of hotline attorneys. |
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Newsletter Subscription Link
There is now a link to subscribe to the Legal Hotline Connection on the legalhotlines.org website. It is located beneath the site navigation on the left side of the page. |
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California Senior Legal Hotline Expands
 Over its 15 year history, the California Senior Legal Hotline has expanded and contracted numerous times as the funding tides ebbed and flowed. Last year the Senior Legal Hotline had to curtail its general legal hotline function to the local Sacramento area and limit its statewide services only to issues with specific funding streams, such as pensions and foreclosure counseling. Thanks to a U.S. Department of Justice Office of Violence Against Women grant, the California Senior Legal Hotline can now operate statewide again on domestic violence. Read the April 11 Sacramento Press story about the California Senior Legal Hotline's struggles and successes by clicking here. |
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Legal Hotline Follow Up Studies Update
 What happens to hotline clients after the call? Finding ways to measure the ultimate impact of the hotline service on clients' lives is an intricate puzzle. Some programs use their case management coding system to record the immediate impact of the hotline consultation on the client. This method looks at the service provided from the client's point of view. If the hotline advocate explained the client's legal rights or referred the client to a legal aid attorney, the immediate outcome can be identified as 'client obtained explanation of legal rights, client obtained referral to legal aid attorney.' Read Entire Article>> |
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Save the Date
For the National Aging and Law Institute
It is scheduled to be held on November 10-12, 2011 in Boston, MA. This is a merger of the NAELA Advanced Institute and the National Aging and Law Conference. The agenda is anticipated to include sessions on the future of Social Security, the impact of health care reform on Medicare and Medicaid, issues in SSI and many more. Look for more information in the near future by checking their website
or in future additions of the Legal Hotline Connection.
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Webinar: Identifying, Preventing, and Addressing Identity Theft
By: Weston J. MacIntosh, Project Attorney/CERA
On March 9, 2011, a highly attended webinar was held on the topic of "Identifying, Preventing, and Addressing Identity Theft". If you missed the webinar, it is available for viewing at
www.legalhotlines.org. It is an excellent resource for identity theft victims and advocates. Included below are some of the highlights and a roadmap of the webinar.
Read Entire Article>>
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PLEASE JOIN US FOR A WEBINAR ON THE LEGAL HOTLINE/HELPLINE DATA REPORTING GUIDELINES
AoA has finalized Legal Hotline/Helpline data reporting guidelines. AoA, CERA and TCSG are holding a webinar to explain the guidelines and answer your questions and concerns.
When: Tuesday May 3rd from 3:00-4:30 PM Eastern Time
Who should attend: Managers/Supervising Attorneys of statewide senior legal hotlines/helplines.
AoA is requesting the data from all AoA funded helplines. CERA will be collecting and compiling this data and we hope all the senior legal hotlines/helplines will participate.
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This newsletter is produced by the Center for Elder Rights Advocacy, a partner in the National Legal Resource Center. Other partners in this effort to provide support to senior legal programs throughout the nation are National Senior Citizens Law Center, National Consumer Law Center, The Center for Social Gerontology, and American Bar Association-Commission on Law and Aging.
For questions, email CERA.
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