Health Plan Enrollment Begins Packets are arriving at employees' homes now. The biggest change: premium increases, although the hospital is picking up the bulk of that. |

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| Digital mammography at the Breast Center is a key part of improved patient scheduling. | |
Major Changes at the Breast Center New tech and added staff have dramatically reduced wait times for mammograms. |

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Outpatient Psych Practice leadership. Left to right: associate practice director Brian Rothberg, practice manager Gary Kushner and practice director Robert Feinstein.
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At Last: Outpatient Psych Finds Home at Anschutz Campus With money from the hospital, UCD and some private donors, the practice moved into new digs in Building 500. With School of Medicine colleagues right next door, practice leaders are eager to "cross-pollinate" treatment ideas. |
A Campaign to Spot Stroke Signs Faster Speed is of the essence in treating strokes, meaning everyone at the hospital, from housekeepers to clinicians, is getting training in spotting the warning symptoms. |

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Matters of the heart: UCD's David Bekelman found heart failure patients and their caregivers often feel the need for more emotional support from their providers.
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Clinical Care Not Enough, Patients Say A new School of Medicine study has found that heart failure patients and their caregivers need a lot more psychosocial support than was previously thought. |

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| The 'x' factor: new technology at the Spine Center offers relief for back pain caused by spinal stenosis. | |
Spacers in the Spine The hospital's Spine Center, still viewing surgery as a last resort, is using "spacers" between vertebra to relieve back pain. The results are encouraging, but for at least one UCH provider, the technology pits intuition against medical reality. | |
Survey says: employees think hospital has made progress Scores on all the items in the latest Employee Opinion Survey rose, especially in the areas noted as weaknesses last year. Overall, UCH reached the higher ranks of health care organizations, although it fell short of its goal of the 90th percentile.
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Preparing for a pandemic no last-minute scramble at UCH As concern over the H1N1 virus spread, the hospital responded proactively, with regular strategy meetings and hospital-wide communications. The groundwork for coordinated action, however, had been laid long before. 
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Sidebar: Inside a Pandemic Response Team meeting Everything from infection control to internal communications to posting signs was up for discussion as the team met shortly after the H1N1 outbreak. 
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CTAs, multitasking faces of hospital, get some help Customer service rep, insurance expert, scheduler, software specialist and more, care team assistants are getting additional training and support for their complex and critical, but sometimes overlooked, jobs. 
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What the videotape shows In trying to make Food and Nutrition staff safer, Employee Health and Wellness went straight to video (the clinic's Paul Davis, tapes work in the pots-and-pans room, above) to find the often subtle ways to secure a workplace. Second of a two-part series. 
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Launch! HUB debuts to increased traffic The replacement for iAmaze took a little getting used to, but the HUB's new look and revamped navigation tools made the transition relatively painless. 
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Inside the Insider: We sweat the fluffy stuff Commentary: employee engagement programs are more than just fun; they're a critical component of quality care, two hospital leaders argue. Plus what you read and fall-out from last issue's parking column. 
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As insulin pump use slowly spreads, UCH develops new guidelines for using them The new policies and procedures, which debuted last month, give further shape to the hospital's diabetes management approach and help inpatients take control of their own care. 
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"UCH Idol"? Karaoke reigns in the AOP Ham was the main dish when a couple dozen amateur hospital crooners serenaded an appreciative Nurses Week crowd. 
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Respiratory Therapy wins fourth quality recognition award Director Allen Wentworth hopes the kudos lead to "a broader recognition of what respiratory therapists do." 
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Beyond the numbers One patient says a Cancer Center clinical study didn't just turn out well scientifically. It extended her life. 
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Around UCH Our regular round-up of goings-on, big and small, in and around the hospital. This issue: a Nightingale Award for UCH nurse and leader; Take Your Child to Work Day (above); "loan forgiveness" ceremony; more. 
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