Strat4 - Solutions for Growing Companies
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Strat4 - Strategic Leadership for Growing Companies 

Monday Morning CEO

Confessions of an Accidental Success


Week of December 4, 2011

 

" Success is never final, failure is never fatal. It's courage that counts. "

- John Wooden  

 

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Greetings!

   

  

Failure is as necessary a function of any success as anything we plan for. In fact, fear of failure is one of the four "fatal" fears that hold us back from best applying our talents and resources to create success.

  

P Liebman Portrait

The Worst Excuse. Period.

 

The topic of failure is favorite fodder for motivational speakers. I think it's because so many of us fear failure - or more likely the perceived stigma of having failed. I was recently at a meeting with my friend Joe Paris, the CEO of Xonitek - and he spoke about a company that so embraced the value of their failures that they actively celebrated them. Let's face it, we love winners - and tend to cheer-on the underdogs who dethrone the champions.  

The late Oren Harari, (see more about him below) speaking at a regional conference of Vistage members some years back had noted that "one of the best predictors of impending failure is recent success." In part because you become the target your competitors are all aiming for - and in part because success sometimes causes us to stop and celebrate - or at least become complacent.

 

I am not about to harp here on the value of failure as motivation for success. In fact, none of the CEOs I work suffer from a need for motivation. They may suffer from lack of time (or perceived time), lack of confidence in their decision-making process, lack of cash or shortage of talent - and the often, consequential lack of sleep. If anything, failure comes from being too motivated - and not slowing down to ensure that their motion is either in the right direction - or has sufficient traction with reality.  

 

There is an old adage that "people don't plan to fail - they fail to plan" - yet clearly not every success is planned - nor every failure the result of not planning. In fact, I find that the people who succeed in building the small businesses that serve as the foundation for our economy - are in fact accidental successes. They are usually hard driving and passionate - but not necessarily following a plan as much as chasing a dream. The problem with lacking a plan usually comes later on. This is what I call "The Journey From Accidental Success to Deliberate Leadership."

 

The two crucial questions that guide deliberate decisions are simply, should we and can we.  

 

"Should we" involves determining whether there is measurable value to achieving the results we are assessing. In other words, if we are successful, what will we have gained. "Can we" must take into account both the cost of failure - and the cost of success. Most of us tend to calculate the cost of failure - again, because we tend to be afraid to fail. But also because it just makes logical sense. We can calculate our investment of time and money - and that is generally the cost of a failure. We also know that the costs might be greater than that - and it might cost us our company, our personal financial wellbeing and our reputation. At an extreme - it has cost marriages - and even lives. We may drive ourselves believing that "failure is not an option" - but in our gut - knowing that it always is.

 

It takes more than gut to assess the cost of success. In most cases it requires the experience of prior success and suffering the consequences. Rapid growth is often unsustainable. It drains resources, strains talent and often creates cash flow challenges that can easily bankrupt what would appear to be a profitable business. It can also create strains on leadership and become an enormous distraction - in addition to putting a competitive bulls-eye on your back for your competitors to take aim at. Without experience these may seem like "good problems to have." In reality, growing broke is one of the most frustrating and avoidable experiences any company can face.

 

The solution is to rigorously interrogate the realities of success: determine what the true cost of success (or failure will be) and whether there are ample resources in place to handle it. If not, slow down. Steve Jobs, quoting Nietzsche in his now famous Stamford Commencement Speech - noted that "what doesn't kill us - makes us stronger" - and went on to remind is "but it will almost kill you."

 

The point I am finally arriving at here is that as important as it is that you pose the question, "can we?" the more devastating consequences occur when we fail to ask the question "should we?" If you have reason to attempt a challenge -even if you fail, the process tends to be valuable and instructive. The miserable scenario is failing at something that had no real value or purpose to begin with - or worse still, failing because of the attempt. When conducting post mortems on business failures in the wake of prior successes - we often see the hubris and access to resources leading companies recklessly down "fools' paths. The lesson learned from determining that the only reason the effort that failed was undertaken was simply that "we could" - and never bothered to really determine if it even made sense - often comes too late. It is simply the poorest and saddest excuse for failure.

 

I am not suggesting we shouldn't explore the unknown - and attempt to achieve great things. Great discoveries usually involve taking enormous risks - and when we succeed, result in even more enormous rewards. The difference between being bold and courageous versus blind and foolish is simply remembering to keep asking the right questions. Sometimes when we know for certain why "we should" or must do something - we realize that we "simply can't afford not to." Then, even when we fail - those failures tend to be sweet - and among the most valuable and motivating experiences in the life of any successful entrepreneur or inventor. The things that make sense to do, that are truly important or will make a real difference - are the things truly worth mustering the courage to risk failure for.

 

As always, wishing you a great and successful week ahead.  

Cropped PL Signature

Philip R. Liebman

Managing Director, Strat4

Group Chair, Vistage International

 

in this issue
A Tribute to Oren Harari
Begging for Qualified Employees. Really?
The Power of Validation

Tribute to Oren Harari 
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Oren Harari

Oren Harari passed away in April 2010 - after a courageous battle with Brain Cancer. He was the author of "Break from the Pack: How to Compete in a Copycat Economy", "The Leadership Secrets of Collin Powell" and many other books and published articles. I heard him speak at a Vistage conference in New York in 2007, where he wowed a room full of successful CEOs with his candor and insight on leading businesses to success. He taught at the McLaren Graduate School of Business at the University of San Francisco and had been a members of the Tom Peters Group - where he became well known as a highly sought after keynote speaker.

  

Much of his legacy is in his writings - and I would recommend both these books:

 

Break from the Pack 


 

 
Skilled Jobs Go Begging For Qualified Employees: From the Wall Street Journal Online
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Wall Street Journal Online 

Amidst evidence that manufacturing is coming back in the US - there is also a disturbing trend in the labor force. According to a recent article in the Wall Street Journal, quite simply, there are thousands of well-paying jobs with benefits - that don't require a college degree -going unfilled in the United States. After wringing our hands and fretting over jobs going overseas -it seems that there is now a shortage of skilled workers capable of filling jobs in certain heavy manufacturing sectors. With college costs out of reach for many - and good paying jobs for college grads harder and harder to find - this may be a rich opportunity for those with -or able to acquire the skills the heavy blue-collar industries.  

 

This article is a good read for both parents with college-bound kids or unemployed recent graduates. 



The Power of Validation - A short Video You MUST watch  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ValidationThis short award-winning film speaks to our ability to impact the behavior of others through our own behavior. The art of building a powerful and productive workplace culture is either fostered or stymied by the behavior of it's leadership. Perhaps it's time you examine how you "show-up" to your employees - and begin to imagine the positive impact you can have.


Quick Links...
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See Testimonials from Vistage CEOs
P Liebman PortraitAbout Phil Liebman:
Mr. Liebman has been a Group Chairman with Vistage since 2005. He currently leads two boards of CEOs and one Key Executive Group - and has well over 1,000 hours of C-Level Coaching experience. He is also a national speaker and presents on the topics of Deliberate Leadership: The Journey from Accidental Success and Fiscal Leadership. He is also the managing director of Strat4 - Strategic Leadership Development for Growing Companies. Prior to working with Vistage he was the CEO of a NYC based Direct Mail and Direct Advertising agency, has been instrumental in leading and raising capital for several start-up ventures ranging from wireless technology to natural/specialty foods. He currently serves as Treasurer and Trustee for Museum Village in Monroe.

Vistage Logo VerticalAbout Vistage Founded in 1957, today Vistage is the world's leading organization of CEOs  with more than 15,000 members in 15 countries spanning the globe. CEOs come to their Vistage boards with up to 16 non-competing members for fresh ideas, unbiased advice and proven results. In a 2010 analysis Vistage CEO member companies in the US significantly outperformed the average Dun & Bradstreeet company over the last five years. Vistage helps CEOs take their companies to the next level by helping them become better leaders, make better decisions and achieve consistently better results.

What People are Saying About Phil Liebman, THE CEO COACH:    

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"Phil has been a great resource who seamlessly switches hats from Management Consultant to Economist to Trusted Adviser to CFO to Devil's Advocate to Nagging Mother to Psychologist...
 ...He has shown me how to grow, teach, learn, and most importantly, look at myself in ways that I never realized had value. I look forward to our One to Ones and consider his input vital to my decision making process. I have not presented the task or problem to him that he has not been able to help me navigate with a clear head and clear conscience. I would and do highly recommend his services for anyone needing management and leadership guidance (and everyone needs it, even if they don't know/admit it)." September 22, 2010
-Easton King, CEO, Educational Warehouse
 
"Phil is one of those truly gifted people who can both see through the fog of details and articulate clearly the way through to the destination. His marketing background gives his clients and CEO roundtable members a view they can take home and put to work, and that's especially valuable, as he offers his wisdom in ways designed to draw out the wisdom of others." October 30, 2010
-Jack Altschuler, CEO, Fully Alive Leadership and National Speaker 
 
"Phil is a true pro and business leader. He has provided great insight and knowledge to his Vistage members. He is committed to helping each of his members realize their full potential. His advice and assistance has always been very benefical. October 7, 2010 
-Arthur Mandell, CEO, Energy Technology Leasing Corp." 
 
"Phil brings a wealth of knowledge and training to every meeting and decision to be made. His collaborative but no nonsense style gets you thinking and gets you going with real take aways." October 5, 2010
-Maureen Crush, Owner, Rider Weiner & Frankel, P.C.
 
"As a colleague who understands the value of the work Phil does with CEOs as a mentor, coach, and group facilitator, I can certainly endorse Phil's skill, ability to communicate clearly and to coach CEOs to build stronger and larger businesses and to become true leaders in their industries." September 27, 2010
-Jeannette Hobson, Sr. VP Eastern Region, Vistage International
 
"Phil is always ahead of the curve. Anytime I think I'm on to something new, Phil is already there. He is always proactive and sets a pace that is both challenging and appropriate. It's always a pleasure to work with Phil and I always learn something from the experience."September 23, 2010
-Allen Hauge, Group Chair, Vistage International

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phone:845.782.0178 · email: CEO@Strat4.com
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