Strat4 - Solutions for Growing Companies
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Strat4 - Strategic Leadership & Solutions for Growing Companies

Monday Morning CEO


Week of May 2,  2011        


"No one -- not rock stars, not professional athletes, not software billionaires, and not even geniuses -- ever makes it alone."

 

                                         -Malcom Gladwell, author of Outliers, The Tipping Point and Blink

   

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in this issue
A Case for Executive Assistants
Are Your Employees Getting Ready to Bolt?
Recommended Reading on Leadership and Long Life

 

Greetings!

 

Listening to the news late last night, and to President Obama address the nation, I could not help but feel a deep sense of pride, appreciation and gratitude - and a feeling of justice done.

 

P Liebman Portrait

But this was just a small degree of satisfaction given the horrors of September 11, 2001 and the memories burned into my memory; as acrid as the smoke I still remember filling the air in New York City for weeks to follow and as bitter as the pain of the loss of my friends and neighbors who were among those who perished that day in the World Trade Towers.  I am still deeply touched by the scores of neighbors, the local heroes I know who selflessly and tirelessly worked the rescue and then recovery efforts along with men and women from all around the country. I don't think we, or America truly recovered from that day, and the news of Osama bin Laden's demise seemed to be more of a reminder than a sense of closure or relief.

 

My 17 year-old son thoughtfully wondered and perhaps worried last night if whether we had just awoken a sleeping bear. Evil continues to exist in the world, but so do our resiliency, courage and commitment to seek out and destroy evil wherever it hides. We can all feel intensely proud and grateful for the prowess of our soldiers, our intelligence community and the unyielding dedication of the United States to stand for and preserve justice and dignity in the world.   

 

Extraordinary events like yesterday's, underscore some important truths about both leadership and success, and are lessons for leaders of any kind of organization.

 

We can cite some key qualities of leadership in what finally made the long stated mission of bringing bin Laden to justice a reality: 

  • Perseverance
  • Communication
  • Courage
  • Intelligence
  • Collaboration, and
  • Clarity of Purpose. 

Importantly, it was quality of leadership throughout the organization(s) that ultimately realized success. It could never happen with a single leader at the top and the remainder of the organization "managing" for the outcome. In fact the same qualities of leadership needed to exist from the very top to the soldiers on the ground in order to have succeeded. Leadership is often as much about following the direction of others as it is taking the lead when necessary.

 

Success is the other dimension to the story. The hunt for bin Laden has been often cited as a failure. It has gone on for nearly ten years since the 9/11 attacks, frustrating the worldwide intelligence community and mocking at the power of the great nations of the world. Failures in capturing him go all the way back to the 1998 to the bombing of two US embassies in Africa that killed 224 people, and the 1993 bombing of the World Trade Center that killed six.   

 

It is often noted that what is recognized as success in the end, is often the result of a string of failures along the way. It's the Thomas Edison story failing 10,000 times and proclaiming instead that he had merely discovered 10,000 ways not to make a light bulb.  The lesson is that most people overestimate what they can expect in a short period of time - and then underestimate what can be achieved through a sustained effort.

 

Success is arguably the objective of all leadership. Yet not all great leaders succeed at what they set out to achieve, and not all success can be credited to a single leader's efforts.  I think it all comes down to Gladwell's quote, above, that none of us really ever make it alone. It is also clear that success is even more rarely achieved overnight. Thomas Edison also once said, "Opportunity is missed by most people because it is dressed in overalls and looks like work." You may also find interesting the NY Times review of "The Corner Office - Indispensable and Unexpected Lessons From CEOs on How to how to Lead and Succeed" by Adam Bryant: 

 

http://tinyurl.com/NYTimes-The-Corner-Office   

 

Think about the leadership in your organization. Does it live from bottom to top?  And think about what success looks like to you. Is your vision durable enough to sustain failure and still remain strong?

 

This weeks edition of Monday Morning CEO also suggests a book that offers some valuable insight about the structure of leadership in organizations that might surprise you. You will want to read about a workforce trend you need to know about and what you need to know if you are a small business looking to borrow capital.

 

As always, wishing you a great and successful week ahead.  

Cropped PL Signature

Philip R. Liebman

Managing Director, Strat 4

Group Chair, Vistage International

 


The Case for Executive Assistants -Harvard Business Review

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Melba Duncan

Over the weekend Easton King, CEO of Educational Warehouse, one of my Vistage group members, sent me the link to this article by Mellba J. Duncan. Over the five years I have been coaching and mentoring CEOs it has become clear to me that most need and don't have a capable assistant. This article makes a clear case for why you need an assistant and how to build a valuable, productive working partnership with what could be an indispensable member of your executive team. Office technology available to any executive today makes it easy to feel that we can do everything ourselves - and this cheats most of us of the opportunity to focus on the things we need to be on top of - or brings us to a stress point when we try. Remember, Malcolm Gladwell's observation that "no one ever makes it alone!" 


 

http://tinyurl.com/CaseForExecutiveAssistants 

 

Your Workforce Matters -  Your employees might just be burnt out and biding time 

 Jim Gallagher Columnist for the St. Louis Post Dispatch

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Jim Gallagher

According to Gallagher's column appearing in yesterday' Post Dispatch, a comprehensive findings in a study of American workers conducted by MetLife "reveal a workforce that has grown more dissatisfied and disloyal, to the point where a startling one in three employees hopes to be working elsewhere in the next 12 months." This might be a good thing if you are betting on needing good employees in the near future, but you can also bet that some of the employees bucking to leave might be the talent you should be nurturing and holding on to for dear life. 

  

http://tinyurl.com/Your-Employees-Biding-Time

 

Recommeded Reading: The Starfish and the Spider - The Unstoppable Power of Leaderless Organizations - by Ori Brafman and Rod Beckstrom

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Starfish and the Spider COver

It's been widely cautioned, if not obvious, that the death of Osama bin Laden does not signal the end of Al Queda or even diminish the threat of terrorism in the world. It speaks to justice and proves a symbolic victory that will undoubtedly prove valuable, but the terrorist organizations of the world succeed and thrive by being more like starfish than spiders.  

 

This book begs the question of what your leadership structure should look like. The argument of decentralized leadership is compelling and valuable. There is no disputing that traditional command-and-control leadership holds a valuable place in the world as well - however it is likely that your organization has something important to learn from the same system of leadership that makes it so difficult to kill - and may serve the same benefit to you.

 

 http://www.amazon.com/Starfish-Spider-Unstoppable-Leaderless-Organizations/dp/1591841437  

 

If your thirst for learning more about the the leadership qualities that shape great CEOs, I also highly suggest you read "What Made Jack Welch JACK WELCH" - authored by my friend and fellow Vistage Chair, Stephen Baum.  Stephen writes in his blog at  

 

http://www.stephenhbaumleadership.com/ 

 

"my biographies of CEOs indicated these traits are key: character ("good purpose toward the enterprise and the people it touches"), a problem-solving instinct and the capacity to act decisively, the ability to inspire and engage others, the ability to transcend self-doubt, the appetite to embrace calculated risk.  

 

More important, most of the book is not so much about the qualities as the ten requisite experiences for acquiring those qualities ("shaping experiences"). By way of example: "swimming in water over your head", "getting good on your feet," 'making the tough choice."

 

Jack Welch JACK WELCH Book Cover 

 

 

http://www.amazon.com/What-Made-jack-welch-WELCH/dp/0307337200 

 

 

 

 

 

 

And in case you would prefer to also enjoy a long life to go with your success, I also recommend: 

 


The Longevity Project - Surprising Discoveries for Health and Long Life from the Landmark Eight-Decade Study - by Howard S. Friedman and Leslie R. Martin

 

Longevity Project 

"The Longevity Project uses one of the most famous studies in psychology to answer the question of who lives longest- and why. The answers will surprise you. This is an important-and deeply fascinating book."

                                                                          - Malcolm Gladwell

 

In 1921, a landmark study began tracking the loves and lives of 1500 Americans from childhood to death. "The Longevity Project is about why some people thrive well into old age while other people become ill and die young. Psychologists Friedman and Martin go beyond the usual suggestions that it has to do with eating vegetables, avoiding stress, being happy, and exercising. They show how important it is to be persistent, responsible and conscientious. And they tell us why. Anyone interested in living a longer and healthier life ought to read this terrific book."

-Elizabeth Loftus, Ph.D., Distinguished Professor, University of California/Irvine, 

 

 

 

http://www.howardsfriedman.com/longevityproject/

    

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