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Healthcare Staffing Update


November 9, 2009


Dear Healthcare Industry Executive:

This letter updates information we published on August 12, 2009, for the healthcare staffing industry. We will be discussing the 2009 third-quarter performance of the four largest healthcare staffing companies (AMN, Cross Country, On Assignment and MSN), as well as other pertinent information.

The Q3'09 revenue results below shows that negative growth is continuing versus the same period in 2008 and versus Q2'09 for these companies. However, the magnitude of the negative growth is slowing, in some cases significantly. Most public companies discussed an increase in demand within their earnings calls and quarterly earnings reports. Most private companies are experiencing similar results to what the public companies are experiencing from demand and revenue viewpoints, with few exceptions. Revenue is significantly down versus last year but appears to be bottoming.

Once we are through this contraction there should be fewer competitors as many companies are holding on by their fingernails. A number of companies will not be able to survive the current market softness and slow growth in the future unless the macroeconomic situation changes soon. We expect that when the recovery begins that it will be a slow, uneven recovery over several years in which the stronger companies will take market share from the weaker companies.

The revenue results and other information that follow show how each of the public companies is doing.

Revenue Change

Cross Country (CCRN)

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Q3'09
versus
Q3'08

Q3'09
versus
Q2'09

Nurse and Allied Staffing

(40.8%)

(25.2%)

(50.3%)

(18.5%)

Clinical Trials Services

(22.1%)

(7.5%)

(35.4%)

(15.3%)

Other Human Capital Management Services

(23.0%)

(7.4%)

(26.3%)

(7.3%)

Physician Staffing

N/A

6.5%

N/A

(2.8%)

   Company Total

(12.8%)
(36.6%)

(15.0%)
(20.5%)

(27.2%)
(42.0%)

(13.0%)
(16.9%)

Within the Company Total box above is Cross Country's reported results with acquisitions included (on the top line) and without acquisitions included (on the bottom line). As you can see, the with-acquisitions revenue results are much better than the without- acquisitions revenue results although in both cases revenue is down in Q3'09 both annually and since last quarter. Cross Country acquired Medical Doctor Associates, a major physician staffing company, in September 2008. During Q3'09, Cross Country had negative growth of 27.2% versus Q3'08 with this acquisition included in its financial results but had a 42% negative growth in its older divisions for the third quarter of this year versus the third quarter of last year. Negative growth was most evident in the Nursing and Allied Staffing segment of Cross Country. Nursing and Allied Staffing is Cross Country's largest segment in terms of revenue and was 49% of the quarter's revenue base, down from 60% of the revenue base at the end of Q1'09. Cross Country has seen an improvement in the demand for its services and indicates that since Mid-September its travel staffing volume has increased 6% resulting from a significant increase in demand since the spring, with current open order levels for travel nurses six times the levels seen prior to the summer. It expects revenue for Q4'09 to be down by 5% to 8% from Q3'09, which would mean that its revenue is bottoming.

AMN Healthcare Services (AHS)

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Q3'09
versus
Q3'08

Q3'09
versus
Q2'09

Nursing and Allied Staffing

(48.4%)

(32.2%)

(62.2%)

(26.1%)

Locum Tenens Staffing

(5.7%)

5.8%

(11.5%)

(4.6%)

Physician Permanent Placement

(34.0%)

(18.7%)

(30.6%)

(2.0%)

   Company Total

(36.3%)

(20.2%)

(47.2%)

(16.5%)

AMN's overall results are similar to but slightly more negative than Cross Country's results without acquisitions. AMN's Nursing and Allied segment contracted 62% during Q3'09 versus Q3'08 and is down to 49% of total revenue from 69% of revenue a year ago. Total revenue was down 47% for Q3'09 versus Q3'08. The total sequential revenue decline from Q2'09 to Q3'09 was 17%, a decrease from the 20% sequential decline experienced in Q2'09 versus Q1'09. AMN's total revenue continues to deteriorate. The Locum Tenens Staffing segment, which is now 34% of total revenue, experienced negative growth in Q3'09 versus Q3'08 and on a quarter-to-quarter basis. The Physician Permanent Placement segment of the company showed decreasing weakness versus prior results. Company performance is a result of lower demand for services which AMN indicates has stabilized as of the latter part of the third quarter, but that remains at levels below what AMN has experienced during the last ten years. AMN expects revenue for Q4'09 to be down by 9% to 15% versus Q3'09.

On Assignment (ASGN)

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Q3'09
versus
Q3'08

Q3'09
versus
Q2'09

Healthcare Staffing

(49.3%)

(26.2%)

(56.2%)

(9.6%)

Physician Staffing

6.9%

7.2%

(4.3%)

(3.1%)

Life Sciences

(29.2%)

(10.4%)

(33.5%)

(0.7%)

IT and Engineering

(42.3%)

(14.8%)

(43.5%)

(2.0%)

   Company Total

(34.8%)

(12.8%)

(39.4%)

(3.7%)

During Q3'09, On Assignment's revenue decreased 39% year over year versus Q3'08, primarily as a result of lower volume in its Healthcare Staffing and Life Sciences segments as well as in its IT and Engineering segment. Healthcare Staffing revenue was down 56% year over year and 10% from Q2'09 to Q3'09. The Physician Staffing segment decreased 4% year over year and 3% sequentially. The IT and Engineering segment had a sharp decrease year over year and a slight decrease sequentially. The net effect was that On Assignment had negative growth of 39% during the third quarter versus last year and revenue was down 4% in Q3'09 versus Q2'09. Revenue is stabilizing and On Assignment saw an increase in professionals out on assignment at the end of the quarter versus the beginning of the quarter. It expects revenue for Q4'09 to be slightly lower than revenue for Q3'09. During Q4'09, On Assignment expects some divisions to grow, but expects nursing revenue to decline due to the holidays/number of billable days in the quarter.

Medical Staffing Network (MSNW.PK)

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Q3'09
versus
Q3'08

Q3'09
versus
Q2'09

Branch-based Per-diem Staffing

(37.3%)

(9.7%)

(39.2%)

(6.9%)

Allied Staffing

(37.4%)

(5.0%)

(37.9%)

(4.4%)

Travel Nurse Staffing

(45.1%)

(20.9%)

(56.0%)

(27.6%)

   Company Total

(38.7%)

(11.1%)

(41.9%)

(10.0%)

MSN's revenue picture continues to deteriorate in all segments of its business, but the rate of decrease quarter to quarter has improved slightly. MSN continues to be under severe volume pressure due to stagnant hospital admissions and a weak economy. The acquisition of InteliStaf no longer clouds reported results, which show how much MSN's business is being affected by the macroeconomic environment. During Q3'09, 73% of MSN's revenue was derived from the Branch-based per-diem Staffing segment, 13% was derived from the Travel Nurse Staffing segment and 14% was derived from the Allied Staffing segment. All segments of the business have been hit hard by the current economic environment. We think that Q4'09 revenue will be lower than Q3'09's revenue by similar amounts. Because of its weak financial condition, MSN was delisted from NASDAQ. It is now on the pink sheet listings. For the last several quarters, the company has been closing down and consolidating offices. It cannot predict when market conditions will improve. MSN is technically insolvent. Its liabilities and debt outweighs its hard assets by a factor of about two to one and during Q3'09 its long-term debt was reclassified from a long-term to a current liability. It reports a stockholders' deficit of about $17 Million, but that is understated as MSN has $51 Million of goodwill and intangible assets on its balance sheet. During Q3'09, MSN wrote off $15 Million of goodwill and intangible assets and reported a loss of approximately the same amount. MSN's balance sheet continues to worsen and we wonder if MSN can recover from its weakened position without being sold or filing for bankruptcy protection.

Gross Margin

All the public companies have been taking steps to increase their gross margin percentages. See below:

Gross Margin Percentage

Cross Country (CCRN)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

   Company Total

26.4%

25.7%

27.4%

27.3%

In Q3'09, Cross Country experienced a 0.7% increase in gross margin versus Q3'08. However, during 2008, gross margin increased 1.9% versus 2007, and Cross Country is continuing its trend of rising gross margin since 2006. The acquisitions of MDA, Assent, AKOS and Metropolitan Research have favorably impacted Cross Country's gross margin. The Physician Staffing, Clinical Trials Services and Other Human Capital Management Services segments, which have higher gross margins than the Nursing and Allied Staffing segment, are increasing as a percentage of Cross Country's business, affecting gross margin favorably. Cross Country, however, does not break out or discuss gross margin by segments in its quarterly and annual SEC reporting so it is difficult to know what Cross Country's gross margin is by segment other than by inference which would lead us to believe that its gross margin by segment is similar to AMN's gross margin by segment.

AMN Healthcare Services (AHS)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

Nursing and Allied Staffing

23.6%

23.0%

24.9%

24.4%

Locum Tenens Staffing

26.0%

26.2%

26.2%

27.2%

Physician Permanent Placement

58.7%

61.8%

58.4%

57.7%

   Company Total

25.7%

25.6%

27.0%

27.4%

For the Nursing and Allied Staffing segment, AMN experienced an increase in gross margin of 0.8% in Q3'09 versus the same period in 2008. Gross margin in the Locum Tenens Staffing segment was up 1.2% versus last year's Q3; in the Physician Permanent Placement segment, during Q3'09, AMN had a decrease in gross margin of 3.6% versus the same period last year. Overall, gross margin increased 1.7% versus last year's third quarter due to Nursing and Allied Staffing revenue being a much lower percentage of AMN's revenue than in the previous year.

On Assignment (ASGN)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

Healthcare Staffing

26.3%

26.4%

28.5%

29.9%

Physician Staffing

31.9%

30.1%

32.5%

33.4%

Healthcare/Physician Staffing Total

28.3%

27.8%

30.5%

31.7%

Life Sciences

34.3%

31.9%

31.8%

33.6%

IT and Engineering

37.9%

36.8%

36.8%

35.6%

   Company Total

32.9%

31.7%

32.8%

33.4%

During the third quarter, On Assignment's gross margin increased by 0.8% versus the same quarter in 2008. Also of note is that for Q3'09, gross margin was up in the Healthcare Staffing segment by 4.3% and in the Physician Staffing segment by 1.8%, down in the Life Sciences segment by 0.8%, and down in the IT and Engineering segment by 2.5% versus Q3'09. Overall, On Assignment has done an excellent job of maintaining and growing its gross margin percentages. All On Assignment business segments have exceptional gross margin percentages which makes On Assignment a good candidate to rapidly increase profitability as revenue increases.

Medical Staffing Network (MSNW.PK)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

   Company Total

25.6%

24.9%

26.7%

27.7%

MSN increased its gross margin by 2.4% in Q3'09 versus the third quarter of 2008. MSN attributes this improvement to a continued focus on gross profit margin expansion and a recent favorable trend in the actuarial valuations of its self-insurance accrued liabilities.

Sales General & Administrative Expenses

Due to their contracting volume, all companies are experiencing increases in their SG&A expenses as a percentage of revenue. Keeping SG&A expenses in line is always difficult in times when revenue is contracting. Unfortunately, a higher SG&A as a percentage of revenue during downtimes can turn into higher SG&A as a percentage of revenue during good times. SG&A expenses are not self-correcting and will always tend to rise as a percentage of revenue unless managed closely. See below:

Sales General & Administrative Expenses Percentage
(Excludes Interest, Bad Debt, Depreciation and Amortization)

Cross Country (CCRN)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

   Company Total

19.0%

19.8%

22.0%

22.3%

Despite making numerous cutbacks in its staff, Cross Country's SG&A expenses increased by 3.5% of revenue in Q3'09 versus Q3'08, more than offsetting the 0.7% percentage increase in its gross margin during the quarter. How much of this a result of restructuring charges is not known to us, but Cross Country's SG&A expense is clearly too high.

AMN Healthcare Services (AHS)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

Nursing and Allied Staffing

17.5% Est.

18.2% Est.

18.8% Est.

18.8% Est.

Locum Tenens Staffing

18.9% Est.

22.2% Est.

14.8% Est.

17.2% Est.

Physician Permanent Placement

35.8% Est.

33.8% Est.

33.6% Est.

32.3% Est.

   Company Total (excluding restructuring charges)

18.6%

20.1%

19.0%

22.2%

In its 8-K for 2008, AMN noted that it began cost- savings initiatives during Q4'08. These were needed, as revenue has contracted in Q1'09, Q2'09 and Q3'09, due to the economic environment. Overall, SG&A expenses are down 39% in the last year. Q3'09 SG&A as a percentage of revenue is up 3.1% versus Q3'08 without taking in to consideration restructuring charges which amount to another 3.7% of revenue. Because its SG&A is so high, AMN lost money in Q3'09.

On Assignment (ASGN)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

   Company Total (including restructuring charges)

23.4%

25.8%

29.4%

26.1%

In Q2'09, On Assignment's SG&A expenses increased by 4.5% of revenue compared to Q2'08 and in Q3'09, On Assignment's SG&A expenses increased by 4.1% of revenue compared to Q3'08. In both quarters, On Assignment's SG&A expenses included restructuring charges which are not broken out separately. Including restructuring charges, On Assignment has a trimmed SG&A expense by 28% in the last year in response to a revenue drop of 39%. It is seeking to retain its core staff and grow revenue per billable day starting in Q4'09. On Assignment has remained profitable due to its high gross margin, even with high SG&A expenses.

Medical Staffing Network (MSNW.PK)

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Q3'09
Percentage

   Company Total

20.4%

21.6%

21.0%

20.8%

MSN continues to have very high SG&A expense levels. In Q3'09, SG&A expenses are up on a year-over-year basis by 0.6% versus last year but are four percentage points higher than historical SG&A expenses were. MSN's SG&A expenses are not in line with historical averages, which were four percentage points below current SG&A percentages. MSN management is struggling to control SG&A expenses due to the continuing contraction of its revenue. Because MSN's gross margin percentage has increased by such a large amount, MSN was able to break even on an operations basis (including interest expense) in Q3'09. This is an improvement, but it may be too little, too late.

Summary Commentary

Of note in the gross margin section is that all the public companies had gross margins of 24.4% or more in every segment during the third quarter. All the public companies are attempting to increase their gross margins and have been successful doing this.

The SG&A expenses of the public companies are too high, as explained above. SG&A expenses still need to be cut over time to get back to where they were prior to 2004. Every public company's SG&A expenses are out of line with historical percentages by 2% or more of revenue.

The acquisition market is picking up. Several of the public companies have been seeking acquisitions beginning in this quarter. There are still few acquisitions being done, but we have seen some firming in acquisition pricing. It is still a better time to buy than it is to sell if you have the capital to do so. Even though revenue appears to be bottoming out, the majority of transactions are being structured to account for continued revenue and profitability risk.

Now is a great time to do some exit planning so that you're positioned properly in the future. At the very least, you should know what your exit alternatives are and have a contingency plan.

If you would like to confidentially discuss how we can help you to take advantage of exit planning or acquisition opportunities available at this time, please contact either of us at the numbers below. For more information about us, please visit our website, www.lyonsolutions.com.

Sincerely,

 
Jack Lyons, President William Quish, Senior Managing Director
(203) 642-4141
jlyons@lyonssolutions.com
(860) 658-1845
bquish@lyonssolutions.com


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About Lyons Solutions, LLC   We were founded in 1984 as Lyons & Associates, Inc., and today Lyons Solutions, LLC, is a premier investment banking advisor and exit planner to the healthcare staffing industry nationwide. Since 1989 we've completed more than 35 healthcare staffing industry transactions. We have built an extensive corporate and private equity buyer database and provide sound, practical advice to owners of private companies seeking to execute an exit strategy, business sale, merger, acquisition, recapitalization or management buyout transaction. Seller clients tend to have revenue ranging from $5 million to $100 million. We work with our clients to plan their exits and to jointly determine the best time for them to approach the market, and then we aggressively develop alternatives for our clients to consider. We actively participate in the Healthcare Staffing Summit, the American Staffing Association (ASA), the New York Staffing Association (NYSA) and the TechServe Alliance (formerly NACCB) and have completed more than 115 multimillion-dollar transactions.


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