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Healthcare Staffing Update


August 12, 2009

Dear Healthcare Industry Executive:


This letter updates information we published on May 13, 2009, for the healthcare staffing industry. We will be discussing the 2009 second-quarter performance of the four largest healthcare staffing companies (AMN, Cross Country, On Assignment and MSN), as well as other pertinent information.

The Q2'09 revenue results below show a continuing sad story of negative growth versus the same period in 2008 and versus Q1'09 for each and every public company. There were no exceptions to this. All public companies discussed a weakness in demand within their earnings calls and quarterly earnings reports. From what we hear from the private companies we speak with, they are experiencing results similar to what the public companies are experiencing, with few exceptions. Revenue is way off versus last year. Owners tell us in almost every conversation we have regarding this subject that orders and placements are hard to come by, although in the last few weeks we've heard some encouraging news about the order rate picking up from some companies. Very few companies claim to be growing.

The end result of the current economic situation will probably be less competition in the future for those companies that have the wherewithal to make it through this contraction. We've heard that many companies have shut down, and we believe that many companies are holding on by their fingernails. A number of companies will not be able to survive the current market softness unless the situation changes soon. We haven't hit bottom yet! I think we're going to hit bottom soon, probably in the next two quarters, and that the recovery will be slow once it begins.

The revenue results and other information that follow show how each of the public companies is doing.

Revenue Change

Cross Country (CCRN)

Q1'09
versus
Q1'08

Q1'09
versus
Q4'08

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Nurse and Allied Staffing

(25.3%)

(25.0%)

(40.8%)

(25.2%)

Clinical Trials Services

(15.6%)

(12.4%)

(22.1%)

(7.5%)

Other Human Capital Management Services

(18.8%)

(12.3%)

(23.0%)

(7.4%)

Physician Staffing

N/A

(16.3%)

N/A

6.5%

   Company Total

2.1%
(23.5%)

(14.8%)
N/A

(12.8%)
(36.6%)

(15.0%)
(20.5%)

The Company Total within the box above is Cross Country's reported results with acquisitions included (on the top line) and without acquisitions included (on the bottom line). As you can see, the with-acquisitions revenue results are much better than the without- acquisitions revenue results. Cross Country acquired Medical Doctor Associates, a major physician staffing company, in September 2008. During Q2'09, Cross Country had negative growth of 12.8% versus Q2'08 with this acquisition included in its financial results but had a 36.6% negative growth in its older divisions for the second quarter of this year versus the second quarter of last year. This negative growth was most evident in the Nursing and Allied Staffing segment of Cross Country. Nursing and Allied Staffing is Cross Country's largest segment in terms of revenue and was 53% of the quarter's revenue base, down from 60% of the revenue base last quarter. Cross Country continues to indicate that demand for its services has decreased due to a weak admission trend, although Cross Country also indicated that initial orders in early July more than doubled initial orders in early June. We doubt that the firmness in the order rate is sustainable and believe that talks of stabilization are premature, especially in the Travel Nursing portion of the company.

AMN Healthcare Services (AHS)

Q1'09
versus
Q1'08

Q1'09
versus
Q4'08

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Nursing and Allied Staffing

(19.7%)

(21.0%)

(48.4%)

(32.2%)

Locum Tenens Staffing

(2.0%)

(2.1%)

(5.7%)

5.8%

Physician Permanent Placement

(17.4%)

(10.0%)

(34.0%)

(18.7%)

   Company Total

(15.0%)

(15.5%)

(36.3%)

(20.2%)

AMN's overall results are similar to Cross Country's results without acquisitions. AMN's Nursing and Allied segment contracted 48% during Q2'09 versus Q2'08 and is now down to 61% of total revenue. Total revenue was down 36% for Q2'09 versus Q2'08. The total sequential revenue decline from Q1'09 to Q2'09 was 20%, an increase from the 16% sequential decline experienced in Q1'09 versus Q4'08. AMN's total revenue continues to deteriorate. The Locum Tenens Staffing segment, which is now 34% of total revenue, experienced negative growth in Q2'09 versus Q2'08 but experienced some growth on a quarter-to-quarter basis. The Physician Permanent Placement segment of the company showed increasing weakness versus prior results. Company performance is a result of lower demand for services.

On Assignment (ASGN)

Q1'09
versus
Q1'08

Q1'09
versus
Q4'08

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Healthcare Staffing

(29.2%)

(25.5%)

(49.3%)

(26.2%)

Physician Staffing

5.7%

(6.4%)

6.9%

7.2%

Life Sciences

(22.1%)

(17.5%)

(29.2%)

(10.4%)

IT and Engineering

(30.3%)

(25.5%)

(42.3%)

(14.8%)

   Company Total

(23.4%)

(20.7%)

(34.8%)

(12.8%)

During Q2'09, On Assignment's revenue decreased 34.8% year over year versus Q2'08, as a result of lower volume in its Healthcare Staffing and Life Sciences segments as well as in its IT and Engineering segment. Healthcare Staffing revenue was down 49.3% year over year and 26.2% from Q1'09 to Q2'09. The Physician Staffing segment increased 6.9% year over year and 7.2% sequentially. The IT and Engineering segment had a sharp decrease both year over year and sequentially. The net effect was that On Assignment had negative growth of 35% during the second quarter versus last year and revenue was down 13% in Q2'09 versus Q1'09. On Assignment sees the current business environment as being a macroeconomic issue, with lower admissions and demand for services in all segments except Physician Staffing.

Medical Staffing Network (MSNW.PK)

Q1'09
versus
Q1'08

Q1'09
versus
Q4'08

Q2'09
versus
Q2'08

Q2'09
versus
Q1'09

Branch based per-Diem staffing

(32.8%)

(12.7%)

(37.3%)

(9.7%)

Allied Staffing

(29.3%)

(14.9%)

(37.4%)

(5.0%)

Travel Nurse Staffing

(30.9%)

(14.1%)

(45.1%)

(20.9%)

   Company Total

(32.1%)

(13.2%)

(38.7%)

(11.1%)

MSN's revenue picture continues to deteriorate in all segments of its business, but the rate of decrease quarter to quarter has improved slightly. MSN continues to be under severe volume pressure due to stagnant hospital admissions and a weak economy. The acquisition of InteliStaf no longer clouds reported results, which show how much MSN's business is being affected by the macroeconomic environment. During Q2'09, 99.6% of MSN's revenue was derived from temporary staffing and also during Q2'09, 69% of MSN's revenue was derived from the Branch-based per Diem Staffing segment, 16% was derived from the Travel Nurse Staffing segment and 15% was derived from the Allied Staffing segment. The Travel Nurse Staffing segment of the business has increased from 4% to its current 16% of MSN's revenue due to the acquisition of InteliStaf. All segments of the business have been hit hard by the current economic environment. We think that Q3'09 revenue will probably be lower than Q2'09's revenue. Because of its weak financial condition, MSN was delisted from NASDAQ. It is now on the pink sheet listings. For the last few quarters, the company has been closing down and consolidating offices. It cannot predict when market conditions will improve.

Gross Margin

All the public companies have been taking steps to increase their gross margin percentages. See below:

Gross Margin Percentage

Cross Country (CCRN)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

   Company Total

26.6%

26.4%

25.7%

27.4%

In Q2'09, Cross Country experienced a 0.7% increase in gross margin versus Q2'08. However, during 2008, gross margin increased 1.9% versus 2007, and Cross Country is continuing its trend of rising gross margin since 2006. The acquisitions of MDA, Assent, AKOS and Metropolitan Research have favorably impacted Cross Country's gross margin. The Physician Staffing, Clinical Trials Services and Other Human Capital Management Services segments, which have higher gross margins than the Nursing and Allied Staffing segment, are increasing as a percentage of Cross Country's business, affecting gross margin favorably. Unfortunately, Cross Country does not break out gross margin by segments in its quarterly and annual SEC reporting.

AMN Healthcare Services (AHS)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Nursing and Allied Staffing

23.6%

23.6%

23.0%

24.9%

Locum Tenens Staffing

26.0%

26.0%

26.2%

26.2%

Physician Permanent Placement

61.3%

58.7%

61.8%

58.4%

   Company Total

25.7%

25.7%

25.6%

27.0%

For the Nursing and Allied Staffing segment, AMN experienced an increase in gross margin of 0.5% in Q2'09 versus the same period in 2008. Gross margin in the Locum Tenens Staffing segment was up 0.3% versus last year's Q2; in the Physician Permanent Placement segment, during Q2'09, AMN had a decrease in gross margin of 0.9% versus the same period last year. Overall, gross margin increased 0.6% versus last year's second quarter.

On Assignment (ASGN)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Healthcare Staffing

25.6%

26.3%

26.4%

28.5%

Physician Staffing

31.6%

31.9%

30.1%

32.5%

Healthcare/Physician Staffing Total

27.5%

28.3%

27.8%

30.5%

Life Sciences

34.2%

34.3%

31.9%

31.8%

IT and Engineering

38.1%

37.9%

36.8%

36.8%

   Company Total

32.6%

32.9%

31.7%

32.8%

During the second quarter, On Assignment's growth margin increased by 0.3% versus the same quarter in 2008. Also of note is that for Q2'09, gross margin was up in the Healthcare Staffing and Physician Staffing segments, slightly down in the Life Sciences segment, and the same in the IT and Engineering segment versus Q1'09. On Assignment has done an excellent job of maintaining and growing its gross margin percentages. All On Assignment business segments have exceptional gross margin percentages.

Medical Staffing Network (MSNW.PK)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

   Company Total

25.3%

25.6%

24.9%

26.7%

MSN increased its gross margin by 1.7% in Q2'09 versus the second quarter of 2008. MSN attributes this improvement to a continued focus on gross profit margin expansion.

Sales General & Administrative Expenses

Due to their contracting volume, all companies are experiencing increases in their SG&A expenses as a percentage of revenue. Keeping SG&A expenses in line is always difficult in times when revenue is contracting. Unfortunately, a higher SG&A as a percentage of revenue during downtimes can turn into higher SG&A as a percentage of revenue during good times. SG&A expenses are not self-correcting and will always tend to rise as a percentage of revenue unless managed closely. See below:

Sales General & Administrative Expenses Percentage
(Excludes Interest, Bad Debt, Depreciation and Amortization)

Cross Country (CCRN)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

   Company Total

18.8%

19.0%

19.8%

22.0%

Despite making numerous cutbacks in its staff, Cross Country's SG&A expenses increased by 3.2% of revenue in Q2'09 versus Q2'08, more than offsetting the 0.7% percentage increase in its gross margin during the same quarter. As mentioned the last two quarters, during 2008, Cross Country's SG&A expenses increased less as a percentage of revenue than gross margin increased as a percentage of revenue (1.5% SG&A increase during 2008 compared to a 1.9% increase in gross margin in 2008). However, this quarter the reverse is true, and we hope this is not going to continue in the long term.

AMN Healthcare Services (AHS)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

Nursing and Allied Staffing

17.2%

17.5% Est.

18.2% Est.

18.8% Est.

Locum Tenens Staffing

18.8%

18.9% Est.

22.2% Est.

14.8% Est.

Physician Permanent Placement

35.5%

35.8% Est.

33.8% Est.

33.6% Est.

   Company Total

18.4%

18.6%

20.1%

19.0%

Throughout 2008, AMN tried to reduce its SG&A expenses. For 2008, SG&A expenses increased 0.2% versus 2007, due to the change in mix toward business segments having higher SG&A expenses. Finally, during Q4'08, AMN managed to reduce SG&A expenses by 1.0% versus Q4'07. In its 8-K for 2008, AMN noted that it began cost-savings initiatives during Q4'08. These were needed, as revenue contracted in Q1'09 and Q2'09, due to the economic environment. During Q2'09, SG&A decreased by 0.2% versus Q2'08 as a percentage of revenue.

On Assignment (ASGN)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

   Company Total

22.0%

23.4%

25.8%

29.4%

On Assignment's SG&A expenses as a percentage of revenue are higher than those of the other companies noted. This is due mostly to its mix of business. However, in Q2'09, On Assignment's SG&A expenses increased by 4.5% of revenue compared to Q2'08. On Assignment has trimmed SG&A expenses by a significant amount and is seeking to retain its core staff but will probably have to trim more SG&A expense going forward.

Medical Staffing Network (MSNW.PK)

Q3'08
Percentage

Q4'08
Percentage

Q1'09
Percentage

Q2'09
Percentage

   Company Total

19.6%

20.4%

21.6%

21.0%

MSN continues to have very high SG&A expense levels. In Q2'09, SG&A expenses are up on a year-over-year basis by 0.3% versus last year. MSN's SG&A expenses are not in line with historical averages, which are several percentage points below current performance. MSN management is struggling to control SG&A expenses due to the continuing contraction of its revenue.

Summary Commentary

Of note in the gross margin section is that all the public companies had gross margins of 24.9% or more in every segment during the second quarter. This is not an accident; all the public companies are attempting to increase their gross margins and have been successful doing this to the point that gross margin has risen to near-historical norms during this quarter.

The SG&A expenses of the public companies are much too high, as evidenced above. SG&A expenses still need to be cut over time to get back to where they were prior to 2004. SG&A is out of line with historical percentages by 2% of revenue, generally speaking. As a point of reference, healthcare staffing companies probably should have SG&A expenses in the range of 15% to 17% of revenue for travel or per diem nursing companies and in the range of 18% to 20% for physician and allied staffing companies. These guidelines should allow for EBITDA in the range of 6% to 8% or even as high as 10% if gross margin and SG&A are stringently managed.

The acquisition market is still sluggish. None of the public companies are seeking acquisitions. Very few acquisitions are being done, and acquisition pricing remains soft at this time. This is a better time to buy than it is to sell if you have the capital to do so. If you are a buyer, the risk that revenue will continue to drop in future quarters is causing transactions to be structured to account for this risk.

Now is a great time to do some exit planning so that you're positioned properly in the future. At the very least, you should know what your exit alternatives are and have a contingency plan.

If you would like to confidentially discuss how we can help you to take advantage of exit planning or acquisition opportunities available at this time, please contact either of us at the numbers below. For more information about us, please visit our website, www.lyonsolutions.com.

Sincerely,

 
Jack Lyons, President William Quish, Senior Managing Director
(203) 642-4141
jlyons@lyonssolutions.com
(860) 658-1845
bquish@lyonssolutions.com


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About Lyons Solutions, LLC   We were founded in 1984 as Lyons & Associates, Inc., and today Lyons Solutions, LLC, is a premier investment banking advisor and exit planner to the healthcare staffing industry nationwide. Since 1989 we've completed more than 35 healthcare staffing industry transactions. We have built an extensive corporate and private equity buyer database and provide sound, practical advice to owners of private companies seeking to execute an exit strategy, business sale, merger, acquisition, recapitalization or management buyout transaction. Seller clients tend to have revenue ranging from $5 million to $100 million. We work with our clients to plan their exits and to jointly determine the best time for them to approach the market, and then we aggressively develop alternatives for our clients to consider. We actively participate in the Healthcare Staffing Summit, the American Staffing Association (ASA), the New York Staffing Association (NYSA) and the TechServe Alliance (formerly NACCB) and have completed more than 115 multimillion-dollar transactions.


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