Single Line Header

Healthcare Staffing Update


March 19, 2009

Dear Healthcare Industry Executive:


This letter updates information we published November 18, 2008 for the healthcare staffing industry. We will be discussing the 2008 fourth quarter performance of the four (4) largest healthcare staffing companies, AMN, Cross Country, On Assignment and MSN, as well as other pertinent information.

The Q4'08 revenue results for the public companies below shows a sad story of negative or decreasing growth versus the same period of 2007. There were no exceptions to this. All public companies discussed a weakness in demand within quarterly and annual earnings reports. All segments with the exception of physician staffing are being hammered. We think that the vast majority of private companies are experiencing even worse results than the public companies are experiencing. Orders and placements are hard to come by. We've spoken to a few companies that claim to still be growing, but they are an exception to what we are hearing. We are of the opinion that the slowdown is affecting everyone without exception. We most often hear that business is down 30% to 50% or more. This means that the public companies are gaining market share at this time. We also believe that the end result of the current economic situation is that there will be less competition in the future. We're hearing that companies are shutting down. Lack of orders is the most common issue we are hearing about. The "lack of orders" appears to have gotten worse over the last few months. A number of companies will not be able to survive the current market softness.

The revenue and other information that follows shows how each of the public companies are doing.

Revenue Change

Cross Country (CCRN)

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Q4'08
versus
Q4'07

2008
versus
2007

Nurse and Allied Staffing

(2.7%)

(7.3%)

(11.6%)

(13.8%)

(8.8%)

Clinical Trials Services

26.2%

27.2%

(2.9%)

(4.9%)

9.4%

Other Human Capital Management Services

15.6%

6.5%

(1.5%)

(4.2%)

3.7%

Physician Staffing

-

-

-

N/A

N/A

   Company Total

1.8%

(2.5%)

(3.8%)

13.3%
(11.8%)

2.2%
(5.7%)

The Company Total in the last two columns is Cross Country's reported results with and (without) acquisitions. In September 2008, Cross Country announced the acquisition of Medical Doctor Associates, a major Physician Staffing company. As you can see above, the acquisition significantly influenced its quarterly and annual results. During Q4'08, Cross Country had 13.3% growth versus Q4'07 with this acquisition included in its financial results, but had 11.8% negative growth in its older divisions for the fourth quarter of this year versus the fourth quarter of last year. This negative growth was most evident in the nursing and allied staffing segments of Cross Country which is the largest segments in terms of revenue for the company at 60% of the quarter's and 72% of the year as a percentage of Cross Country's revenue base. Cross Country indicated that demand for its services decreased due to a weak admission trend. In its earnings announcement of March 5, 2009, Cross Country indicated that travel bookings were down 27% year-over-year in the fourth quarter and that it expects even further weakness in Q1'09. It stated "Demand as expressed by the number of open orders from our hospital clients is down more than 50% since the start of the year. This is the most difficult we've seen since the mid 1990's." Perhaps even more distressing was Joe Boshart's comment, "I see no catalyst that has the potential of reversing these negative dynamics for our nurse staffing business in the near future." On a positive note, applicant activity is up and the Company has more nurses than it can place, which could indicate the potential for a strong turn around at some time in the future when demand picks up. Cross Country thinks that it will increase market share in the nurse and allied staffing segment in the first quarter of 2009, a strong indication of market weakness in general.

AMN Healthcare Services (AHS)

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Q4'08
versus
Q4'07

2008
versus
2007

Nursing and Allied Staffing

2.0%

7.0%

6.4%

5.4%

5.2%

Locum Tenens Staffing

6.9%

4.9%

2.8%

-

3.7%

Physician Permanent Placement

5.5%

6.6%

(4.6%)

(6.8%)

-

   Company Total

3.4%

6.4%

4.9%

3.5%

4.6%

On February 15, 2008 AMN acquired Platinum Select Staffing, a national travel allied staffing firm. Even though revenue attributable to this transaction was not published, we believe that the Platinum acquisition is the major reason that AMN's Nursing and Allied Staffing segment grew during the quarter versus Q4'07 although in its earnings call, AMN indicated that nurse staffing experienced consistent year-over-year revenue growth of 2% to 3% over the past three quarters with average revenue per traveler per day increasing 3% during the fourth quarter and for the year. AMN states that orders are significantly down and says it is expanding market share in the nursing area due to its having the largest selection of assignments, which is also helping it to retain its existing working travelers. The Locum Tenens staffing growth rate has decreased every quarter this year but was still up almost 4% on an annual basis with about 2% coming from price increases according to the earnings call. The Physician and Permanent Placement segment of the Company has switched from growing to decreasing versus a year ago and was flat for 2008 versus 2007. Company growth is being constrained mostly by demand. Supply and an inability to bring in international nurses as a result of the current visa retrogression are also having a negative effect. On a consolidated basis, AMN anticipates revenue to decline in the low to mid-teens on both a year-over-year and sequential basis during the first quarter.

On Assignment (ASGN)

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Q4'08
versus
Q4'07

2008
versus
2007

Healthcare Staffing

4.4%

5.0%

7.8%

(4.4%)

3.2%

Physician Staffing

14.5%

20.4%

23.4%

19.9%

19.6%

Life Sciences

2.9%

(3.8%)

(1.4%)

(12.3%)

(3.8%)

IT and Engineering

New

15.7%

11.5%

3.8%

19.6%

   Company Total

N/A

8.5%

8.9%

(2.9%)

8.9%

During Q4'08, On Assignment's revenue decreased 2.9% year-over-year versus Q4'07 as a result of lower volume in its Healthcare and Life Sciences segments. Nurse Staffing revenue was down 6.9% year-over-year and Allied Healthcare revenue was up 1.7% for the same period. The Physician and IT and Engineering segments both increased year-over-year, although the IT and Engineering segment only increased marginally. The net effect is that On Assignment had negative growth during the quarter versus last year and revenue was down 8.8% in Q4'08 versus Q3'08. On Assignment's fourth quarter started with record performance but November and December revenue weakened significantly. Despite this, On Assignment believes that it is increasing market share. The company does not expect to see a dramatic improvement in demand for its services over the next six months and anticipates that revenue for the first quarter of 2009 will shrink 16% to 19% from the fourth quarter of 2008. It is experiencing a significant decline in open orders, fewer renewals and a challenging environment.

Medical Staffing Network (MSNW.PK)

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Q4'08
versus
Q4'07

2008
versus
2007

Branch based per-diem staffing

N/A

N/A

(8.6%)

(27.5%)

N/A

Allied Staffing

N/A

N/A

(4.9%)

(17.5%)

N/A

Travel Nurse Staffing

N/A

N/A

(28.2%)

(18.3%)

N/A

   Company Total

N/A

N/A

(12.2%)

(20.6%)

N/A

MSN's revenue picture continues to get uglier and uglier. In addition to the above, on a quarter-to-quarter basis, revenue decreased 16.3% from Q3'08 to Q4'08. All segments of the business showed worse results that they did last year. MSN continues to be under volume pressure due to stagnant hospital admissions, but it is also experiencing pressure from a weak economy and tight credit market. In the first two quarters of 2008, the acquisition of InteliStaf clouded reported results by making them seem better than they were. During Q4'08, 69.5% of MSN's revenue was derived from per diem staffing, 17.6% was derived from travel staffing and 11.9% was derived from allied staffing. The travel segment of the business has increased from 4% of MSN's revenue due to the acquisition of InteliStaf. All segments of the business have been hit hard by the current economic environment. Q1'09 will probably get worse rather than better. MSN's financial condition has weakened to the point where MSN was delisted from NASDAQ. It is now listed on the pink sheet listings. The Company has been closing down and is consolidating offices in an attempt to stay solvent. It does not know when to expect conditions to stabilize.

Gross Margin

All companies have been taking steps to increase their gross margin. Some have been more successful than others. See below:

Gross Margin Percentage

Cross Country (CCRN)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

   Company Total

25.2%

26.7%

26.6%

26.4%

26.2%

In Q4'08 Cross Country experienced a 0.7% increase in gross margin versus Q4'07. However, during 2008 gross margin increased 1.9% versus 2007 and continued its trend of rising gross margin since 2006. The acquisition of MDA has had a favorable effect on gross margin and as previously stated, the impact of the Assent, AKOS and Metropolitan Research acquisitions have also favorably impacted gross margin. Physician staffing, clinical trials services and other human capital management services, which have higher gross margins than the nursing and allied staffing businesses, are increasing as a percentage of Cross Country's business affecting gross margin favorably.

AMN Healthcare Services (AHS)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

Nursing and Allied Staffing

24.0%

24.5%

23.6%

23.6%

23.9%

Locum Tenens Staffing

25.9%

26.0%

26.6%

26.0%

26.3%

Physician Permanent Placement

59.3%

61.3%

57.5%

58.7%

59.4%

   Company Total

26.4%

26.0%

25.7%

25.7%

26.0%

For the nursing and allied segment, AMN experienced a decrease in gross margin of 0.8% in the fourth quarter versus the same period in 2007. Gross margin in the locum tenens staffing business was down 0.1% versus last year's Q4; in the physician permanent placement segment, during Q4'08, AMN had a decrease in gross margin of 3.1% versus the same period last year. Overall, gross margin decreased 0.9% versus last years' fourth quarter. For the calendar year 2008, AMN's gross margin percentage was the same as it was in 2007. In its 8-K issued February 26, 2009, AMN indicated that the lower gross margins it experienced in Q4'08 mainly reflected the lower revenue mix from higher margin business lines such as international nursing and physician permanent placement.

On Assignment (ASGN)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

Healthcare Staffing

24.2%

26.4%

25.6%

26.3%

25.6%

Physician Staffing

28.2%

30.7%

31.6%

31.9%

30.7%

Healthcare/Physician Staffing Total

25.5%

27.8%

27.5%

28.3%

27.3%

Life Sciences

32.9%

33.0%

34.2%

34.3%

33.6%

IT and Engineering

36.8%

37.8%

38.1%

37.9%

37.6%

   Company Total

31.1%

32.5%

32.6%

32.9%

32.3%

During the fourth quarter, On Assignment's growth margin increased by 1.1% versus the same quarter in 2007. Also of note is that for Q4'08 and 2008, gross margin is up in all segments versus On Assignment's 2007 gross margin attainment. The change in mix of business toward IT and Engineering and Physician staffing is favorably affecting the overall gross margin. On Assignment has done an excellent job of maintaining and growing its' gross margin percentages. All segments have exceptional gross margin percentages.

Medical Staffing Network (MSNW.PK)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

   Company Total

24.1%

24.9%

25.3%

25.6%

24.9%

MSN has increased its gross margin by 1.0% in this quarter versus the same quarter last year and by 0.8% from 2007 to 2008. MSN attributes this to a continued focus on gross profit margin expansion.

Sales General & Administrative Expenses

Each company has a different SG&A story. During 2008, only Cross Country and On Assignment had positive SG&A performance. See below:

Sales General & Administrative Expenses Percentage
(Excludes Interest, Bad Debt, Depreciation and Amortization)

Cross Country (CCRN)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

   Company Total

17.9%

18.8%

18.8%

19.0%

18.6%

Cross Country's SG&A expenses increased by 1.5% of revenue in Q4'08 versus Q4'07, more than offsetting the 0.7% percentage increase as its gross margin during the quarter. During 2008, however, SG&A expenses increased less as a percentage of revenue than gross margin increased as a percentage of revenue (1.5% SG&A increase during 2008 as compared to a 1.9% increase in gross margin in 2008).

AMN Healthcare Services (AHS)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

Nursing and Allied Staffing

17.3%

17.7%

17.2%

17.5% Est.

17.4% Est.

Locum Tenens Staffing

19.4%

20.9%

18.8%

18.9% Est.

19.5% Est.

Physician Permanent Placement

37.6%

32.6%

35.5%

35.8% Est.

35.4% Est.

   Company Total

18.8%

19.2%

18.4%

18.6%

18.9%

Throughout the year, AMN has been trying to get its SG&A expenses lowered. During the fourth quarter, AMN's SG&A expense improved by 1.0% versus the fourth quarter of 2007. For the year, SG&A expenses increased 0.2% versus 2007 due to the change in mix toward business segments having higher SG&A expenses. In its' 8-K, AMN notes that it began cost savings initiatives during Q4'08. These will be needed in the future as revenue will shrink in the first quarter due to the economic environment.

On Assignment (ASGN)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

   Company Total

23.6%

22.5%

22.0%

23.4%

22.9%

Even though On Assignment's SG&A expenses as a percentage of revenue are higher than the other companies noted, the fact that On Assignment experienced operating income at 7.0% during the quarter is more than respectable given the fall-off in revenue from Q3'08. During Q4'08, On Assignment trimmed SG&A expenses by almost $1M. On its earnings call, On Assignment indicated that its SG&A in 2009 will be lower than it was in 2008 on a cash basis and that it has implemented cost containment measures throughout the organization. We believe that this will be necessary in order to stay more than marginally profitable with shrinking volume. On Assignment's cost structure in its healthcare and physician staffing areas must be lower than is reflected above since its gross margin in these areas are significantly below that of its IT and Engineering and Life Sciences businesses as shown in the gross margin section above.

Medical Staffing Network (MSNW.PK)

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Q4'08
Percentage

2008
Percentage

   Company Total

20.2%

20.9%

19.6%

20.4%

20.3%

MSN has again not been able to use volume to offset its high SG&A expense levels in the fourth quarter. During Q4'08, SG&A expenses are up on a year-over-year basis by 0.9% versus last year. On an annual basis, SG&A rose by 0.4% versus 2007. MSN has a long way to go to get its SG&A expenses under control. With the restructuring that MSN is going through, we hope that MSN's SG&A expenses can revert to what we consider more reasonable levels, which are several percentage points below current performance. However, we doubt that MSN's restructuring has been severe enough given the current economic environment where MSN is experiencing a smaller revenue base.

Summary Commentary

Of note in the gross margin section is that all the public companies had a gross margin of 23.9% or more in every segment during the fourth quarter. This is not by accident as all the public companies are attempting to increase their gross margin. Still, from an overall viewpoint, the gross margin percentage for the public companies noted above remains about 1%-1.5% lower than it was prior to 2002-2003 in the nurse staffing and travel nurse segments of the market. Longer term, we expect that the gross margin percentage for public companies will rise by 1%-1.5% in those segments as gross margin returns to historical norms.

The SG&A expenses of the public companies still need to shrink over time to get back to where they were prior to 2004, as they are still out of line with historical percentages by 1-2% of revenue. As a point of reference, healthcare staffing companies probably should have SG&A expenses in the range of 15% to 17% of revenue for travel or per-diem companies and in the range of 18% to 20% for physician and allied staffing companies. These guidelines should allow for EBITDA in the range of 6% to 8% or even as high as 10% if gross margin and SG&A is stringently managed.

The acquisition market is sluggish in all segments. Valuations for all public companies have decreased significantly. Credit is hard to come by, even for the public companies. Very few acquisitions are getting done and acquisition pricing is soft at this time. It's really a great time to buy if you have the capital to do so, although there is some risk that revenue is still dropping. It is also a great time to do some exit planning so that you're positioned properly in the future.

If you would like to confidentially discuss how we could help you to take advantage of exit planning or acquisition opportunities available at this time, we should talk! Please contact either of us at the numbers below and for more information about us please visit our website. www.lyonsolutions.com.

Sincerely,

 
Jack Lyons, President William Quish, Senior Managing Director
(203) 642-4141
jlyons@lyonssolutions.com
(860) 658-1845
bquish@lyonssolutions.com


Visit Our Website

About Lyons Solutions, LLC   We were founded in 1984 as Lyons & Associates, Inc. and today Lyons Solutions, LLC is a premier Investment Banking advisor and Exit Planner to the healthcare staffing industry nationwide. Since 1989 we've completed over 30 healthcare staffing industry transactions. We have built an extensive corporate and private equity buyer database and provide sound, practical advice to owners of private companies seeking to execute an exit strategy, business sale, merger, acquisition, recapitalization or management buyout transaction. Seller clients tend to have revenue ranging from $5 million to $100 million. We work with our clients to plan their exits and to jointly determine the best time for them to approach the market and then aggressively develop alternatives for our clients to consider. Our senior deal makers / exit planners actively participate in the Healthcare Staffing Summit, the American Staffing Association (ASA), the New York Staffing Association (NYSA) and have completed over 115 multi-million dollar transactions.


If your Company is Out Of Business, please reply to this e-mail changing the Subject line to "Out Of Business."

Lyons Solutions, LLC


Email Marketing by