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Healthcare Staffing Update


November 18, 2008

Dear Healthcare Industry Executive:


This letter updates information we published August 12, 2008 for the healthcare staffing industry. We will be discussing the third quarter performance in 2008 of the four (4) largest healthcare staffing companies, AMN, Cross Country, On Assignment and MSN as well as other pertinent information.

The Q3'08 revenue results for the public companies below shows that without acquisitions, nursing and allied revenue slowed in the quarter versus the same period of 2007. The exception to this was On Assignment which saw revenue growth in nursing and allied without having any benefit from acquisitions. Generally speaking, during Q3'08, the public companies saw a weakness in demand within the nursing and allied segment. We believe that most private companies are experiencing the same trends the public companies are experiencing, meaning that growth is hard to come by. Those companies with very robust recruiting engines for their size are faring better than the average company, although the slowing down is effecting everyone.

Within the last few weeks, we have been hearing that there are some cancellations happening on in-process travel assignments. This does not bode well for the next quarter's results if it continues.

The revenue and other information that follows shows how much variation in results is experienced by the public companies.

Revenue Change

Cross Country (CCRN)

2007
versus
2006

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Nurse and Allied Staffing

3.9%

(2.7%)

(7.3%)

(11.6%)

Clinical Trials Services

69.9%

26.2%

27.2%

(2.9%)

Other Human Capital Management Services

8.5%

15.6%

6.5%

(1.5%)

   Company Total

9.6%

1.8%

(2.5%)

(3.8%)

As you can see above, Cross Country has had negative growth for the third quarter of this year versus the third quarter of last year. This lack of performance came from all divisions, but particularly the nursing and allied staffing segments of Cross Country which is the largest in terms of revenue for the company at 72% of Cross Country's revenue base. Cross Country indicated that demand for its services decreased due to a weak admission trend or budgetary constraints. We think this same weakness will be seen again in the fourth quarter of this year and may even become accentuated. On a positive note, Cross Country continues to have strong pricing offsetting some of the volume weakness in the Nursing and Allied Staffing segment.

AMN Healthcare Services (AHS)

2007
versus
2006

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Nursing and Allied Staffing

5.1%

2.0%

7.0%

6.4%

Locum Tenens Staffing

15.8%

6.9%

4.9%

2.8%

Physician Permanent Placement

2.1%

5.5%

6.6%

(4.6%)

   Company Total

7.6%

3.4%

6.4%

4.9%

As of February 15, 2008 AMN acquired Platinum Select Staffing, a national travel allied staffing firm. Even though revenue attributable to this transaction was not published, we believe that this acquisition is the major if not only reason that AMN's Nursing and Allied Staffing segment grew at all during the quarter versus Q3'07. Continued volume weakness exists in this division and will likely remain weak in the current environment. The Locum Tenens staffing growth rate has decreased every quarter this year. The Physician and Permanent Placement segment of the Company has switched from growing to decreasing versus a year ago. Company growth is being constrained mostly by demand. Supply and an inability to bring in international nurses as a result of the current visa retrogression are also having a negative effect, but probably not as much as during prior quarters.

On Assignment (ASGN)

2007
versus
2006

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Healthcare Staffing

2.9%

4.4%

5.0%

7.8%

Physician Staffing

New

14.5%

20.4%

23.4%

Life Sciences

14.6%

2.9%

(3.8%)

(1.4%)

IT and Engineering

New

New

15.7%

11.5%

   Company Total

N/A

N/A

8.5%

8.9%

On Assignment's revenue increased 8.9% year-over-year as a result of growth in its Healthcare, Physician and IT and Engineering segments. The life science segment revenue decreased 1.4% while both the Nurse Travel and Allied Healthcare lines increased during the quarter. Nurse Travel revenue increased 8.5% and Allied Healthcare revenue increased 6.2%. Physician Staffing revenue increased 23.4%. The IT and Engineering segments grew 11.5% this quarter. Company growth is still being significantly powered by the acquisitions it made in the first quarter of 2007, although in the Healthcare Staffing segment, On Assignment is growing at a time when other companies are really not growing.

Medical Staffing Network (MRN)

2007
versus
2006

Q1'08
versus
Q1'07

Q2'08
versus
Q2'07

Q3'08
versus
Q3'07

Branch based per-diem Staffing

Not Reported

N/A

N/A

(8.6%)

Allied Staffing

Not Reported

N/A

N/A

(4.9%)

Travel Nurse Staffing

Not Reported

N/A

N/A

(28.2%)

   Company Total

N/A

N/A

N/A

(12.2%)

MSN's revenue picture is not pretty. It could get worse. MSN is closing down and is consolidating offices starting in Q4'08. All segments of the business showed worse results than they did last year. MSN has been under volume pressure due to stagnant hospital admissions for some time now, but it is also experiencing pressure from a weak economy and a tight credit market. Up until this quarter, the acquisition of InteliStaf clouded this within the reported results. During Q3'08, 70% of MSN's revenue was derived from per diem staffing, 17% was derived from travel staffing and 13% was derived from allied staffing. The travel segment of the business increased from 4% of MSN's revenue due to the acquisition of InteliStaf and seems to be the hardest hit in the current operating environment.

Gross Margin

Each company has a different gross margin story although all companies have been taking steps to increase their gross margin. Some have been more successful than others. See below:

Gross Margin Percentage

Cross Country (CCRN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

   Company Total

24.3%

25.2%

26.7%

26.6%

In Q3'08 Cross Country experienced a 1.8% increase in gross margin versus the same period in 2007 and continued its trend of rising gross margin since 2006. As previously stated, most of the increase is due to the impact of the Assent, AKOS and Metropolitan Research acquisitions. Also impacting gross margin is the fact that the clinical trials services and other human capital management services (which have higher gross margins than the nursing and allied staffing businesses) are increasing as a percentage of Cross Country's business whereas the nursing and allied staffing business segment is decreasing as a percentage of Cross Country's business.

AMN Healthcare Services (AHS)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Nursing and Allied Staffing

23.8%

24.0%

24.5

23.6

Locum Tenens Staffing

26.7%

25.9%

26.0%

26.6%

Physician Permanent Placement

61.6%

59.3%

61.3%

57.5%

   Company Total

26.4%

26.4%

26.0%

25.7%

For the nursing and allied segment, AMN experienced a decrease in gross margin of 0.6% in the third quarter versus the same period in 2007. Gross margin in the locum tenens staffing business experienced a similar phenomenon being down 0.4% versus last year's Q3; in the physician permanent placement segment, during Q3'08, AMN had an decrease in gross margin of 2.7% versus the same period last year. Overall, gross margin decreased 0.9% versus last years' third quarter. In its 8-K issued October 30, 2008, AMN indicated that the lower gross margins it experienced was due to lower gross margin contributions from higher margin business lines such as international nursing and physician permanent placement and a shift in the mix of specialties within its' Locum Tenens Staffing segment.

On Assignment (ASGN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Healthcare Staffing

25.3%

24.2%

26.4%

25.6%

Physician Staffing

29.2%

28.2%

30.7%

31.6%

Healthcare/Physician Staffing Total

26.5%

25.5%

27.8%

27.5%

Life Sciences

33.4%

32.9%

33.0%

34.2%

IT and Engineering

37.4%

36.8%

37.8%

38.1%

   Company Total

31.7%

31.1%

32.5%

32.6%

During the third quarter, On Assignment's growth margin increased by 0.6% versus the same quarter in 2007. Also of note is that gross margin is up in all segments versus On Assignment's full year 2007 gross margin. The change in mix of business toward IT and Engineering and Physician staffing is favorably affecting the overall gross margin, however, all segments have exceptional gross margin percentages. On Assignment is doing an excellent job of maintaining and growing its' gross margin percentages.

Medical Staffing Network (MRN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

   Company Total

24.1%

24.1%

24.9%

25.3%

MSN has increased its gross margin by 1.4% in this quarter versus the same quarter last year. MSN attributes this to a continued focus on gross profit margin expansion.

Sales General & Administrative Expenses

Each company has a different SG&A story. Only On Assignment has a positive SG&A performance. See below:

Sales General & Administrative Expenses Percentage
(Excludes Interest, Bad Debt, Depreciation and Amortization)

Cross Country (CCRN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

   Company Total

17.1%

17.9%

18.8%

18.8%

Cross Country's SG&A expenses increased by 1.8% of revenue in Q3'08 versus Q3'07, offsetting the same percentage increase as its gross margin. SG&A expenses also increased 0.3% during 2007 verses 2006. Some of this is due to Cross Country's mix of business changing, but SG&A continues to go the wrong way for the Company, especially as revenue has decreased by $7.0M this quarter versus last year and costs have increased by $2.0M for Q3'08 versus Q3'07.

AMN Healthcare Services (AHS)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

Nursing and Allied Staffing

17.6%

17.3%

17.7%

17.2%

Locum Tenens Staffing

18.7%

19.4%

20.9%

18.8%

Physician Permanent Placement

37.5%

37.6%

32.6%

35.5%

   Company Total

18.7%

18.8%

19.2%

18.4%

AMN is getting it's SG&A expenses in line with historical averages, although they are still on the high side of historical averages. During the third quarter, AMN's SG&A expenses worsened by 0.6% versus the third quarter of 2007. In its' 8-K, AMN notes that SG&A expenses would have been the same percentage as they were last year had it not been for restructuring and legal expenses associated with the Company's pharmacy staffing business. Only Locum Tenens Staffing showed improvement in SG&A expenses as a percentage of revenue.

On Assignment (ASGN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

   Company Total

23.0%

23.6%

22.5%

24.0%

Even though On Assignment's SG&A expenses as a percentage of revenue are higher than the other companies noted, the fact that On Assignment is now experiencing operating income at 8.4% during the quarter is more than respectable. We believe that On Assignment is setting the stage for significant profit growth and performance this year and that On Assignment probably has a much better cost structure in its healthcare and physician staffing areas than is reflected above especially since its gross margin in these areas are significantly below that of its other businesses as shown in the gross margin section above.

Medical Staffing Network (MRN)

2007
Percentage

Q1'08
Percentage

Q2'08
Percentage

Q3'08
Percentage

   Company Total

19.9%

20.2%

20.9%

19.6%

MSN has again not been able to use volume to offset its high SG&A expense levels in the third quarter. During Q3'08, SG&A expenses are up on a year over year basis by 1.2%% versus last year. With the restructuring that MSN is going through, we hope to eventually see MSN's SG&A expenses revert to what we consider more reasonable levels, which are several percentage points below current performance.

Summary Commentary

Of note in the gross margin section is that all the public companies had a gross margin of 23.6% or more in every segment during the third quarter. This is not by accident as all the public companies are attempting to increase their gross margin. Still, from an overall viewpoint, the gross margin percentage for the public companies noted above remains about 1%-1.5% lower than it was prior to 2002-2003 in the nurse staffing and travel nurse segments of the market. Longer term, we expect that the gross margin percentage for public companies will rise by 1%-1.5% in those segments.

The SG&A expenses of some of the public companies still need to shrink over time to get back to where they were prior to 2004 as they are still out of line with historical percentages by 1-2% of revenue. As a point of reference, healthcare staffing companies probably should have SG&A expenses in the range of 15% to 17% of revenue for travel or per-diem companies and in the range of 18% to 20% for physician and allied staffing companies. These guidelines should allow for EBITDA in the range of 6% to 8% or more if gross margin is properly managed.

The acquisition market has turned sluggish in most segments. That doesn't mean that acquisitions are not getting done, rather it means that it will be more difficult to get acquisitions done. Acquisition pricing has weakened due to economic considerations and the continuing weakness in the stocks of the public companies and in hospital admissions.

If you would like to confidentially discuss how we could help you to take advantage of exit planning or acquisition opportunities available at this time, we should talk! Please contact either of us at the numbers below and for more information about us please visit our website www.lyonsolutions.com.

Sincerely,

 
Jack Lyons, President William Quish, Senior Managing Director
(860) 653-1450
jlyons@lyonssolutions.com
(860) 653-1455
bquish@lyonssolutions.com


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About Lyons Solutions, LLC   We were founded in 1984 as Lyons & Associates, Inc. and today Lyons Solutions, LLC is a premier Investment Banking advisor and Exit Planner to the healthcare staffing industry nationwide. Since 1989 we've completed over 30 healthcare staffing industry transactions. We have built an extensive corporate and private equity buyer database and provide sound, practical advice to owners of private companies seeking to execute an exit strategy, business sale, merger, acquisition, recapitalization or management buyout transaction. Seller clients tend to have revenue ranging from $5 million to $100 million. We work with our clients to plan their exits and to jointly determine the best time for them to approach the market and then aggressively develop alternatives for our clients to consider. Our senior deal makers / exit planners actively participate in the Healthcare Staffing Summit, the American Staffing Association (ASA), the New York Staffing Association (NYSA) and have completed over 115 multi-million dollar transactions.


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