August 6, 2009
Over the past several years Roanoke Trade has enjoyed being a part of the insurance industry's automation transformation by researching the best solutions for our clients and putting them into action. Are you taking advantage of the work flow solutions we offer to clients at no charge? CoverageDock™
Roanoke Trade's CoverageDock™ program
provides
24/7 online access and user support from anywhere
in the world to issue cargo insurance certificates,
declare shipments, insure storage, report and monitor
claims, run management reports and more. The
system can filter data to reduce errors and eliminate
coverage mistakes; it also keeps users within their
underwriting authority and speeds turnaround of
special quotations. Other special features are its
OFAC screening and vessel review capabilities
through real-time integration with independent search
tools.
Roanoke Trade's CoverageDock™ is currently used in 32 countries and processes over 60,000 shipments and five billion dollars in insured value annually; these numbers are growing as its popularity takes hold throughout organizations. CoverageDock™ is available to clients in five different languages, can process certificates in 150 different currencies and Roanoke Trade deploys it with various insurance companies. Do you want to map your system's data into CoverageDock™ or electronically report your insurance from your own system? These options are possible too.
FastBond™
Of the few automated systems in North America that
help customs brokers manage their bond business,
Roanoke Trade's FastBond™ program leads the
way in providing increased efficiency and reducing
errors. Plus, like all of our systems it is accessible
and supported 24/7.
Automated notifications for early identification of bond insufficiency risks are available and our service team works with you promptly through their resolution. Various reports are also available to meet your clients' compliance and cost control objectives. Today, around 2,500 individuals are actively using FastBond™ and others have integrated our laser single transaction bond into their ABI systems via blanket written agreements which enable them to do so. Electronic reporting of bond data from your in- house system is also available.
CarnetsOnline™
Roanoke Trade's CarnetsOnline™ enables most
users to obtain a Carnet for their clients in less than
24 hours. CarnetsOnline™ also enables you to
apply for the bond and cargo insurance in the same,
simple online process. Our automated system
manages more Carnets than any other facility in the
nation at a rate of over 10,000 Carnets annually. We
have been an official Service Provider of the United
States Council for International Business for over 30
years.
Claims Services that Boost Results
In stark contrast to other insurance providers,
Roanoke Trade will add value to your insurance
program through the strategic importance we place on
claims and subrogation services. We analyze claims
history and propose ways to keep your insurance
programs cost-effective. As relates to shipper's
interest insurance, our carrier subrogation techniques
play an important role in reducing claims ratios.
Attention to detail and unrelenting persistence are our claims service team's strengths. CoverageDock™ enables you to file or check the status of a claim day or night. Your policy will be underwritten with foresight as to how we may improve your service experience when claims occur. For example, we can offer enhanced coverage clauses to aid in the prevention of claim disputes. In addition, certain clauses may be added to expedite the transfer of funds to claimants even if final adjustments have not been resolved. Our quality service will enable you to be responsive to your clients' cargo claims-a benefit that may translate into new sales and business retention for your organization.
World Trade Reference Guide Online
In addition to our Client Support section in our
website, Roanoke Trade provides access to the World
Trade Ref via CoverageDock™, FastBond™
and CarnetsOnline™ so you don't have to exit
your work. The World Trade Ref is the largest self-
contained international trade reference in the world,
providing users with access to:
For More Information
Please contact us for assistance or more information.
We welcome the opportunity to help energize and
support your bond and insurance programs in today's
challenging and changing times.
Roanoke Trade Services, Inc.
Affiliate of Watkins Underwriters at Lloyd's and a Member of Munich Re
email:
marketing@roanoketrade.com
phone:
1-800-ROANOKE
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