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 February 2012 | Volume 9
| | 2012 has started off in a frenzy as we already have several clients certifying to TL 9000, ISO 9001 and ISO 14001 in the next few months. Many new TL 9000 initiatives were discussed at the 2012 QuEST Forum Leadership Summit in January and BIZPHYX executives remain extremely involved in these projects, including Bob's recent trip to India delivering TL 9000 Overview Education in four cities with the India Hub. Please visit the new section of our website dedicated to TL 9000 global training with portal pages already set-up for India and China.
This year we're launching a new format for the THE STANDARD. You'll find it's shorter to read but contains more content that you can link to including articles on our blog (support desk) and our branded YouTube channel, where we will be posting more quality education tips and news throughout the year. There's also a new customer spotlight page on our website featuring podcasts of clients who are sharing their stories about certifying to a quality standard! Don't forget to register for the Advanced Quality course being offered on March 8, 2012. This course satisfies your TL 9000 requirement for Advanced Quality training. This year is going to be eventful, so encourage colleagues and friends to subscribe to THE STANDARD. It's full of quality news you can actually use! Sue Clancy, President
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TL 9000 News and Updates  India, ICT, TL 9000 Road Map 2012
BIZPHYX SVP, Bob Clancy just returned from delivering TL 9000 education overview courses in India with the India Hub. We think more adoptions may take place in India, a developing story....
Vice President, Jennifer Simcox will be returning after the 2012 QuEST Forum APAC Best Practices Conference in April and May to deliver TL 9000 sanctioned Measurements, Requirements and Auditing courses in New Delhi and Bangalore (more...)
ICT (information and communications technology) is part of the TL 9000 road map for 2012. Here's a recap of the January QuEST Forum Leadership Summit and the vision for TL 9000 in 2012 (article...)
Upcoming QMS Training Courses
Advanced Quality: March 8, 2012
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ISO 9001 | ISO 14001 News and Trends
ISO Survey Of Certifications, Focus on Sustainability
In December of 2011, ISO released its latest edition of the ISO Survey of Certifications. The study results reveal an increase in certificates of 6.23% for a worldwide total of 1,457,912 certificates and users of one or more standards in 178 countries. ISO has also updated the auditing standard and released some new standards, many of which we will be tracking in 2012 (articles...)
ISO standards (ISO 14001) help make the planet greener! This story is featured in the January-February edition of ISO Focus + (Sustainability) and is now available in a complimentary digital format (more..) Also check out their new ISO 14001 video, now featured on our home page.
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Client Spotlights  Global Energy & Technology and UNDC BIZPHYX recently completed a case study on the impact that quality certifications have on diverse suppliers. These participants agreed to be interviewed for a series of podcasts featured on our new customer spotlight page (more..) You can also listen to the Global Energy and UNDC interviews on our podcast channel. New and Recent Certifications BIZPHYX Clients, Global RegistrationsCongratulations to WBC Southwest on their ISO 9001 certification. As a certified WBE, BIZPHYX was proud to lead this implementation!
Congratulations are also in order for CE2 in Pleasanton, CA on their dual ISO 9001 and ISO 14001 certification. CE2 specializes in providing mission support services for government agencies and commercial industries, particularly in the areas of project management, environmental restoration and waste management. Please visit their website! BIZPHYX also assisted NCR with training regarding their recent TL 9000 certification (press release here).Congratulations to our client Worldwide Supply on their TL 9000 recertification (press release here). | |
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Social Media Learning Feature  Utilizing Corrective and Preventive Actions Subscribe to our YouTube and podcast channels to obtain quick tips, e-learning videos, complimentary training and industry news.
| In this brief clip, you can learn how to utilize corrective actions to identify trends that impact organizational quality and then tie those actions to your bottom line!
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Recent Posts From Our Blog  @support.bizphyx.com
TL 9000 Curriculum Paths: Know Your Path (article...)A Case For TL 9000 In Rural ILECs-NTCA Conference Wrap-Up (article...)
New On The BIZPHYX Knowledge Base
TL 9000 Case Study, Curriculum Paths, ISO Survey
Read and download the most recent additions to our Knowledge Base including the new case study : A Business Case For Quality Certifications and Their Impact On Diverse Suppliers, as well as the ISO Survey of Certifications, (here).
Editor's Choice
Telecom and Supply Chain Feature Articles
In case you missed these stories on the web or on our social sites, here are our picks for this edition:
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BIZPHYX News and Events  COO Award Winners, WBENC, 2012 APAC in IndiaCongratulations to BIZPHYX President, Sue Clancy and Vice President, Jennifer Simcox on winning 2011 QuEST Forum COO Awards. BIZPHYX also made the 340 Club along with member companies like ADTRAN, AT&T, Cisco (more...)
BIZPHYX President, Sue Clancy will be presenting as part of a panel on WBE Best Practices at the WBENC Summit and Salute in Baltimore, March 22-23. BIZPHYX is a sponsor of the Summit and the WBCS April Southwest Women's businessWORKS! event.
BIZPHYX will also be attending the 2012 QuEST Forum APAC Best Practices Conference in April 3-5 in Delhi, India. Jennifer Simcox will be returning later in the month to deliver TL 9000 sanctioned training (course dates here...)
 TL 9000 Industry Events
Save The Date
APAC Best Practices Conference, April 3-5 in Delhi, India
Leadership Summit and Work Group Meetings, May 14-17, San Jose, CA
EMEA Best Practices Conference, June 11-13, Madrid, Spain
Americas Best Practices Conference, September 10-12, Chicago, IL (more...)
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Telecom and Quality Events
Mark Your CalendarWBENC Summit and Salute, March 22-24, Baltimore, MD (here...) WBCS Southwest Women's businessWORKS!, April 19, Irving, TX (here...) ISM 97th Annual National Conference, May 6-9, Orlando, FL (here...) International CTIA Wireless, May 8-10, New Orleans, LA (here...) The Cable Show, May 21-23, Boston, MA (here...)AT&T Opening Reception, TIA "Inside the Network", June 5-7, Dallas, TX (here...)
Follow Us and Stay On Top Of Telecom Quality Management!
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BIZPHYX | www.bizphyx.com | 972.429.5560 | Dallas . Atlanta . Tampa BIZPHYX is TL 9000 and ISO 9001 Certified | TL 9000 Master Trainers
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