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Greetings!
At BIZPHYX our goal is to bring a value to clients that enables them to improve their quality, increase customer satisfaction and surpass their competitors in the products and services they provide. One of the ways we do this is by offering you the latest information you need to improve or enhance your quality management system.
We are delighted to announce the launch of our new website which offers access to many new resources including a TL 9000 Knowledge Base and a live Support Desk: support.bizphyx.com. At the Support Desk, you can ask questions, research informative posts in specific quality categories and interact with other quality professionals.
Knowledge breeds success and we hope you like this new quality management "playground." Please play often and enjoy! Don't forget to share this newsletter with a colleague-subscriptions are complimentary.
Sue Clancy, President
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IMPORTANT: New Risk Management Requirement With TL 9000 R5.0
One of the key additions to the R5 version of TL 9000 is the addition of a risk management requirement. While the requirement is only a single sentence, it is followed by a bulleted note that adds guidance as to the intent. Managing risks that may impact your ability to provide a product or service requested by a customer should be a common business activity; however, the recent experiences in our global economic environment have demonstrated that this effort is not as well managed, as it should be. TL 9000 has taken what has long been a part of the automotive standard, TS16949, to manage their supply chain and from CMMI, to best manage projects, and has enhanced the telecommunications standard. Read the complete article recently published in Quality Digest Daily >
BIZPHYX offers both
training for Release 5.0 and a program that uses our templates, to add the new
required procedures and make the necessary changes to your current
documentation. If you have
questions please call us at (972) 429-5560 or e-mail info@bizphyx.com for a consultation.
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Update: Winning Strategies For Diverse Suppliers
Have you ever attended a supplier event or meeting with your customer and heard that you must be certified to ISO 9001 or TL 9000? Then, at the next trade show you are speaking with a prospective customer and they say you must be certified to ISO 14000 or AS 9100? Then you have a meeting with a customer and they want your company to look at Six Sigma or Capability Maturity Model Integration (CMMI) qualifications? You say to yourself, "What does this all mean? Why is certification required? What does it do for my company?" Read the complete article >
BIZPHYX provides a web-based solution, enabling diverse suppliers (M/W/DVBE) to achieve TL 9000 and ISO 9001 certification, at one-third the cost of bringing in an on-site consultant. Let us design a program for your company. If you have
questions please call us at (972) 429-5560 or e-mail info@bizphyx.com for
a consultation.
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New: E-Learning Webinar Series and BIZPHYX University LMS
BIZPHYX
is excited to announce an expansion of its online educational tools with the creation of a new webinar based e-learning series that tackles specific quality topics such as ISO 9001, TL 9000, risk management, measurements and corrective actions. These FREE monthly webinars are designed for seasoned QMS professionals and those who are new to quality management. Register for the April 20th session: "The Benefits of ISO 9001" or obtain a list of all 2010 webinars on our event calendar page.
In partnership with TraCorp, BIZPHYX University is expanding its course delivery with the development of a new state of the art Learning Management System (LMS). BIZPHYX is now able to offer its online curriculum to any number of students at your company with individual student codes and integrated testing options. This new technology allows us to make our online quality training even more cost effective. Remember, BIZPHYX is a QuEST Forum selected trainer of TL 9000 sanctioned courses! For more information about our new LMS contact: registrar@bizphyx.com.
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BIZPHYX News and Events
Jennifer Simcox, BIZPHYX Vice
President, was presented with the 2009 QuEST Forum COO Award in February, at the QuEST Forum Leadership Summit in Dallas, TX. Jennifer received this honor in recognition of her oversight and leadership of the Peer Program in the Americas Region. Congratulations Jennifer! Visit our newsroom for more information >
BIZPHYX President, Sue Clancy will be participating in the 2010 WBENC National Conference, "The Opportunity Connection" in Baltimore, Maryland, June 22-24th. Visit our calendar for the latest quality events >
Don't forget to save the date(s) for important QuEST Forum meetings and events, including the upcoming work group meetings in May!
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