Veterinarian & Paraprofessional Compensation
Benchmarking to Gauge 'How do I Compare'?
The veterinary profession does not have all the data it needs to assess its business performance and acumen, but it does have an abundance of benchmark information that is readily available to gauge the alignment of a practice's compensation ranges, for associates and paraprofessionals compensation. The accessibility of publications, articles and books, provides both quick snapshots and in-depth reading material to be used as reference points, practical tips and 'how-to-do-it' procedures. To take advantage of such resources, it takes time and discipline to set aside time to read and digest the information. More importantly, veterinarians are missing a valuable opportunity to raise the bar for their practices, if they are unable to implement the pearls of wisdom gathered from these resources.
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Do you have a no-show or cancellation policy for operative procedures?
VBA in conjunction with VESPA posted the question: Does your practice have a no-show or cancellation policy for operative procedures in which you charge the client a percentage of the estimate if they are a no-show on the day of, or have cancelled within a certain time period of, the scheduled operative procedure appointment?
Most everyone who participated in the survey answered with a resounding NO! There was a small percentage of participants who stated that they keep the deposit collected prior to the procedure if the client does not give at least 24 hours notice prior to cancellation.
Thank you to all who participated in our survey. If you would like to review the complete list of questions from the survey (click here).