| Support |
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Need tech support?
Phone and email support is available M-F, 5 a.m. to 8 p.m. PST.
Need additional administrative training? DocuTrack Workflow Training is available to any administrator.
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| Talk to a Rep |
Talk to an Integra Sales Representative about how DocuTrack and DeliveryTrack can improve your pharmacy workflow and save you money. Email a rep or call them directly at (866) 257-4279. |
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DeliveryTrack Admin Training Video Released |
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Integra has posted its first DeliveryTrack Training Video to the Integra GetOnTrack Learning Center. More videos are currently underway and Integra will continue to expand its Learning Center Video Training Library.
Similiar to the DocuTrack Training Series videos, the Administrator Training Video demonstrates how to:
- Set up and manage the dispatch workstation
- Create stops and routes
- Track drivers and totes
- Use map controls
- Run reports
The GetOnTrack Training Series was created to provide users with additional resources for learning. Pharmacies can utilize these videos as pre-implementation training, new user introductions to DocuTrack and DeliveryTrack or simply as a refresher so current users can see if they are utilizing the product to its fullest potential.
To access please login to the GetOnTrack Learning Center and select DeliveryTrack. |
| Last day to register! User Training Seminar |
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Today is the last day to register for the Integra User Seminar! REGISTRATION DEADLINE: DECEMBER 1
DATES: February 17 & 18, 2010 - Wednesday and Thursday
LOCATION: American Airlines� Training & Conference Center - Dallas, TX
You can register online or by accessing the registration form on the Attendee Prospectus on the Customer Website. Click on the User Seminar menu tab and find detailed information regarding classes offered, a full schedule, lodging information and registration.
If you have any questions or need login information please contact our marketing department by email or by calling (360) 588-0574. |
| DocuTrack Tip: Ensure all documents are associated and searchable. |
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To ensure all completed documents have been associated, Administrators can create a "No Associations" queue. This will allow you to identify these un-associated documents.
Here's how!
1. Create a new queue titled "no associations."
2. Open your queue editor by double clicking on "ADD" Button
3. Enter "Queue Name"
4. Select "Queue Folder"
5. Select the "Associations" Tab
6. Enter 0 to 0 in the Field "Association Count"
7. Select the "Documents" Tab
8. Select the Status of "Complete" under each document type
9. Set your Floating Date Range to 'Last 24 Hours'
10. Select Save & Run to save this search
This queue will only identify documents with no associations. |
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