In This Issue
Data Map
Route to Empty Inbox
Dependency
ManagerQuest Clients' Corner
Quick Links 
 Quick Links

The Road Ahead             Spring 2010

Maps come in many forms, but all serve one primary purpose: to show the best way to get from one point to another. Many leading investment managers, for example, use maps to visualize innovation efforts across their business, allowing them to improve planning processes and make informed decisions about the future. Here at A.S.A.P. Advisor Services, we've mapped the road to focused database management, using our team of database experts and the speed of the information superhighway to arrive at success for our clients. 
 
It is our hope that this issue of ManagerQuest News will provide you with a map to data excellence for your firm. Within, you will learn how to navigate away from a full inbox by neutralizing email overload, as well as how a data map can lead to consistency in database population.  We also feature an article from CAMRADATA, which highlights the significance of behavioral finance. We hope you enjoy this issue of our newsletter (and remember, a good map shortens the road to success!).  

As always, all of us at A.S.A.P. welcome your comments.
 
Melanie Horvath
Executive Vice President
Director of Global Sales & Marketing
866.922.8733, ext. 2
melanie.horvath@asapas.com
 
 
A Data Map Can Lead to the Road of Consistency 
Road
Providing firm and product information to institutional investment management consultants and independent third-party databases is an important component of many managers' marketing plans. The timely and accurate distribution of this information is essential to secure new assets and to service existing clients. However, a database is only as useful as the information it is populated with, prompting marketing professionals to spend countless hours updating and verifying data to ensure its accuracy and consistency. If a firm provides information to multiple databases, it may be asked for the same statistic in several different ways. One way to minimize variation across databases and ultimately enhance data quality is to maintain awareness of particular issues likely to complicate or skew data.
 
Reports containing portfolio characteristics often reflect an overwhelming amount of information. They contain several types of calculations for each statistic. For example, a simple statistic like P/CF (price/cash flow ratio) may require choosing between weighted median, weighted average, or weighted harmonic average, without clear direction from the database. All of this, coupled with the fact that these updates are repeated every ninety days, increases the probability of data inconsistency over time. A data map is one solution that takes some time to implement, but ensures consistency in the long run.
 
A data map can be designed as a spreadsheet with a row for each characteristic and a column for each database. Use the first column to list all of the statistics present in your reports. Use the exact names. Then list the specific database names across the first row. Finally, complete the map by writing in the exact name of the statistic as it appears in a database. The map you created should resemble what is below. It illustrates which statistics should be used for each database field. In the example below, it is clear that the manager will use the 'P/E - nxt cy ex-neg earnings' to update the 'Current P/E (12-mo Forward)' field in Database 1 and 'P/E (Projected next 12 months)' in Database 2. 
 
data map
 
Another database section that is easier to complete with a data map is the Client Type AUM table.  It is highly unlikely that a firm's internal client type designations will perfectly match those of any database. Since most databases do not request data at the most granular level, you will need to group your client types into their categories. For example, if you have Healthcare clients, but the database does not ask for the number of Healthcare accounts, you will need to map your Healthcare accounts to one of the available categories (e.g., Corporate, Other Institutional, Other). This practice ensures that the only variation over time is the result of an external event (e.g., a database adds a new client type causing a mapping change).
 
Finally, it is common for performance data to change over time. This is particularly true in the alternative investments world, where past data points are often amended long after the original data entry. A systematic review of past performance on a regular basis can prevent a significant long-term deviation. The general practice is to review six to twelve months of historical data each time an update is made.
 
The challenge of providing timely, accurate, and consistent information to a wide variety of sources can be daunting, but creating data maps and recording internal guidelines will get you on the road to a smooth process.
The Route to an Empty Inbox
Is your email inbox filled with hundreds of messages? Do you often worry that you may have forgotten about something buried in your inbox? Do you wonder how it would feel to have zero messages in your inbox? Does this sound like an impossible dream? It's not! Follow these simple steps, and you, too, can achieve a "zero inbox." Believe me, it's worth trying at least once just to experience how good it can feel.
 
An empty inbox is one of the principles of performance excellence recommended by organizational gurus David Allen (author of Getting Things Done) and Mark Hurst (author of Bit Literacy).
 
Future
 
Email overload is counterproductive, because it causes people to open and read the same messages again and again. Says David Allen, "Scanning an email and leaving it in your inbox because it's not as important as other emails at the moment creates double reading, double thinking, and double decision-making (not to mention the nagging it creates in the psyche in the meantime)."  

As Mark Hurst says, "Incoming email has the same shelf life as Chinese takeout does in your refrigerator. After a day or two, it starts to get funky... No message belongs in the inbox."
 
What do Allen and Hurst recommend as the best way to counteract email overload? Empty the inbox at least once a day.
 
If that sounds impossible, remember that removing emails from your inbox doesn't mean doing all the work described in them; it just means moving them to the right place, like a to-do list, so you can work on them once the inbox is empty. 
 
No matter how many messages you have in your inbox, getting to zero is always a possibility. (Hurst once helped someone who had 150,000 messages.) Start the induction process by sorting your messages by subject and deleting long series of emails on the same conversation thread. Then, sort by either sender or date. If there's an action associated with an email, file it in a "to do" folder, if there's not, then either delete it (recommended) or file it in a reference folder. When you get to zero, do a victory dance. Trust me, it will feel amazing.
 
Finally, here are two additional strategies you can use to vaccinate yourself against future cases of email overload:
 
1. Target the inflow
 
Are you sure that all of the emails currently landing in your inbox really should still be coming to you? Eliminate as much of the inflow as possible that really doesn't belong, and you'll be better able to sort through what does.
 
2. Use the two-minute rule (one of David Allen's best practices)
 
Do not file an email into your to-do system without at least spending a minimal amount of time to assess if it really needs to go there. Remember, if you can take care of the email in two minutes or less, then don't file it, just do it!
 
Lisa Bosley
PAICR Advisory Board Member
PAICR
 
  
 
 
 
 
Dependency: Murderers and Forearms
CAMRA LOGO
In this economic environment, investors have burned their fingers, or, in more serious cases, burned more than a finger. They stand raw and blistered head to toe, asking, "Which nitwit told me this was a diversified portfolio, and please pass the aloe vera." The problem in the credit crunch was that all correlations went to 1. In fact, the credit crunch exposed two deep flaws in our understanding of risk. The first is how we manage risk using the notion of correlation. The second is our human need for evidence-based assumptions, which cannot be supported in a changing world. Managers seek comfort in the fact that a moment in history supported their view, but does history repeat itself?
 
On the subject of history, correlation can be traced back to the mid 1860s, to Sir Francis Galton (a cousin of Charles Darwin). Like many at the time, he was gripped by Charles Darwin's ideas and assumed evolution resulted in a smooth and constant variation in progeny. Were there traits that determined criminality, perhaps a heavy set brow or a scowling face? Could murderers be categorized by a composite photograph? Indeed his thinking was often borrowed to legitimize political ends. Nevertheless, Galton invented the concept of correlation to capture hereditary effects. He developed correlation after using forearm lengths to match skeletons in a graveyard to particular families. There- I've linked murderers to forearms! The point is correlation came to be easily accepted as a measure of dependency in modern portfolio theory. But is a measure which was developed to understand forearms any good for understanding investments?
 
Despite his brilliance, Galton overlooked the true Mendel structure behind genes. Mendel understood genes to be a paired system, with recessive and dominant genes. Although there are continuous effects from gene mutation, from generation to generation, it is a paired system of genes that determines what properties the next generation will inherit.
 
What I am suggesting is that if Galton had rediscovered Mendel's theory, we might live in a world where portfolios have hidden dimensions, such as risk and return, that interact more like genes. Your portfolio is determined by the response of its genes to the economic environment. News affects risk and return in a non-linear way; assets respond to news, not to each other. 
 
In the real world, dependency can take on shapes like a banana (see below), which  cannot possibly be modeled using traditional correlation, or betas. Far from being outliers, banana distributions and many other exotic shapes can be observed in mainstream assets. Consider this purely illustrative example of how behavioral finance can generate a banana dependency structure between equities and bonds:    

CAMRA CHART
  
  • During times of high economic stress, both equities and bonds are sold off as investors hold cash, leading to negative returns on these assets (see 1), and strong positive dependency on the equity downside tail.  
  • During times of euphoric confidence, investors sell off bonds to free up money for investment in equities, pushing up equity returns and pushing down bond returns (see 2), there is strong negative dependency on the equity upside tail.  
  • During moderate economic conditions, investors hold a balanced portfolio; there is little dependency between equities and bonds (see 3), with zero correlation around the middle of the joint distribution.
 
To conclude, dependencies represent only one of our risk challenges; one could argue we need to work a great deal harder to promote diversity in the risk-modeling gene pool.
 
CAMRADATA Analytical Services has launched the Manager Evaluation Tool to help consultants and managers better understand and communicate risk and sensitivities within their products.  
 
Martyn Dorey
Director 
 
ManagerQuest Clients' Corner
All of us here at A.S.A.P. would like to take this opportunity to thank our readers, clients, and industry experts, all of whom have helped with our growth and success.
 
Spring is a great time to review your current ManagerQuest campaign and let us know if you would like to add strategies or databases. Click here to view the full list of databases. Also please be sure to keep us informed of all changes at your firm that the consultants and investors need to know, including:   
  •    New Products
  •    Product Name or Benchmark Changes
  •    Fee Schedules
  •    Form ADV updates
  •    Strategy Guidelines
  •    New Narratives
  •    Personnel Changes
  •    GIPS Verification
 
Client Review Meetings - if you haven't yet scheduled a client review with your dedicated Client Service Manager, please contact us. We would like to take time to discuss your experience with A.S.A.P. Advisor Services during the past year, to share information about enhancements to ManagerQuest, and to strategize regarding ways in which we might be able to further assist you in reaching your marketing objectives for 2010.
 
Reviewing Profiles - have you reviewed your database profiles recently? All database profiles are available for your review on your ManagerQuest site. We encourage you to review as many databases as possible on a fairly regular basis to ensure your firm is represented as desired. However, we understand this may not be possible, but please try to review at least your firm and product information in one database each quarter. 
 
Data Audits Available - has any of your performance been restated? Time to review or refresh your investment narratives? Would you like to review your staff data? Your team at A.S.A.P. would be happy to audit any one of these key pieces of data for you.
 
Please let your Client Service Manager know if you are interested in any one of these audits. Additional fees may apply.
Contact Us
If saving time, money and resources are important to your organization, we can help. Our database experts will manage the distribution of your product information to investment consultants, third party databases, industry publications and other interested parties. Just see what our clients have to say. Partnering with A.S.A.P. Advisor Services has proven to increase their productivity while saving valuable budget dollars. For a free consultation, please contact us at 866.922.8733, ext. 1 or at info@asapas.com
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