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'Our Business is Helping Your Business'

NEWSLETTER - July 2009

In This Issue
After Hours Event
Women in Business Luncheon
Streetsboro Family Days
Member Success Story
Member Spotlight
The American Red Cross
2009 Community & Business Expo
August Chamber Luncheon
Solicit Feedback, by Jason Tarr
Thank you to Szalay's Farm!
Welcome New Members!

After Hours Event...

 

Join us at Simplex-IT! 

Simplex-IT and the Streetsboro Area Chamber of Commerce invite you to join us for a summer evening of networking fun.  With a casual barbeque as the theme, we'll have everything from burgers, bratwurst and potato salad, to demos, ideas and updates in technology.
 
Meet fellow Chamber members and catch up on what others are doing to promote and accelerate their businesses.  Talk with the Simplex-IT staff about the latest and greatest in technology such as data backup, virtualization and Windows 2007.  Stop by to relax and grab dinner! 
 
This barbeque event will be held on Wednesday, August 19th from 4pm to 8pm at Simplex-IT's office located at 5225 Darrow Road in Hudson. 
 
We want to make sure that there is enough good grillin' for everyone, so please RSVP by calling Julie Dvornicky at 234-380-1277 or emailing her.
Support the Streetsboro Chamber and one another by getting together for a relaxing summer evening of food and fun!
 
Meet your Chamber Board Members
Executive Director
Meghan Urbon
Office Assistant
Dolores Kuhn 
President
Bill Griffith
Griffith Consulting
Immediate Past President
Bruce Felber  Felber & Felber Marketing
1st Vice President
Rick Shaffer Shaffer Design Works
2nd Vice President
Steve Schwartz HoneyBaked Ham
Treasurer
Cheryl DeCavitch HomeSavings Bank
Regular Board
David Christopher
Integrity Home Evaluation Services, LLC
Amy Wright Frankie & Dylan's Collision Center
Bobi Ryczek Western Southern Life
Natasha Squier
Third Federal Savings 
Greg Weigle Reach Local
Joe Snee Deluxe Corporation
Ex-Officio
Chief Richard Taiclet Streetsboro Police Dept.
Linda T. Keller Superintendent Streetsboro City Schools
 
Women in Business Luncheon!
 
Our women in Business Luncheon will be held this Wednesday July 29th at the Hampton Inn & Suites in Streetsboro.  Networking will begin at 11:30am.  Lisa Kusner of Aurora Farms Premium Outlets will be speaking on "Dress for Success".  The event is open to men also.  Members are $15 and non-members are $17.  These luncheons are always a lot of fun!

 Mark your calendars for this summertime event!
 
Streetsboro Family Days will be held July 30th thru August 2nd.  Come on out for some good food and fun!
 
The chamber will offer timeslots to members to sit at our chamber table and place their business information on it during the time they are at the table.  Please call or email the chamber to sign up.
Learn more by visiting the website.
 
  
 Member Success Story:
 
Quality IP
Quality IP delivers computer technology solutions and support for small to medium sized businesses.  They will evaluate your existing systems and apply the right technology to meet unique business models and visions for growth.  Immediate support is always available, 24/7.
You can reach Quality IP by calling 330-931-4141, or emailing Sarah or Ryan.  Visit their website at www.qualityip.com.
 
lunch holiday
This Month's featured
 Chamber Member:
 
 JP Promotionals 
 
JP Promotionals provides promotional products and screen printing on things ranging from pens and pencils, to golf balls and apparel to just about anything! 
The folks at JP Promotionals are always willing to help Chamber Members with ways to do their creative marketing. 
 
Open Monday thru Friday from 8a-5p and Saturdays when needed, you can reach JP Promotionals by calling
 330-626-1559
 or visitng their website.
 
The Evolution of a Summertime Treat 
popsicles
 
In 1905, an 11-year-old boy named Frank Epperson invented the first Popsicle. He created it completely by accident, one chilly night! Frank left a mixture of powdered soda and water, with a stirring stick, on his porch. He awoke the next morning and found a frozen pop! He first named his frozen pop an "Epsicle", but when he got older his kids asked for "Pop's" sicle and the new name was born. Popsicles are more popular than ever today, with Cherry being the number one favorite flavor! 

Looking to find what events are happening with the Streetsboro City Schools?  Click
 here
to view their 
Calendar.
Rockets Logo
 
What's happening around town? The calendar for the City of Streestboro can be viewed by clicking here.
nature shot
 
Meghan's Moment...
Meghan Urbon
Are you on Facebook?  The Chamber just recently became a Facebook member, and you can "friend" us at "Streetsboro-Area Chamber."  So how about you...ever considered Facebooking?  Social Networking is the newest "trendy" way of marketing yourself and your business.  Goodness, there is MySpace, Linked In, Twitter, Blogging and who knows what else available on the World Wide Web that lets you connect with millions upon millions of people everyday!  You can announce your every move over the Internet such as what you plan to eat for breakfast, how you are feeling about your day or what you are thinking of naming your new pet fish.  What a feature!  OK, so this is all fine and good, but how can you use these tools to effectively market YOUR business?
  
People say they like online social networks because they do not seem as aggressive and make the company seem more personable.  It's important to cut through the clutter, but sometimes, it's the humanizing and personifying of your company that makes or breaks that business deal.  People like to deal with businesses they can relate to and trust.  This carries over in your daily in-person business transactions.  We all want to display professionalism to achieve credibility, but how many of us are having trouble getting through that robotic elevator speech and focusing your time and attention on the person you are interacting with at that moment in time?  The best business relationships I have ever achieved have begun as casual relationships.  Perhaps, trying this "social networking" phenomenon may be your first step into gaining some insight of relationship building. 
 
There's even a cheat sheet feature on Facebook that keeps you updated on everyone's birthday!  Maybe that small gesture of sending a birthday card to someone, even though you saw it on Facebook, is meaningful enough for that other person to remember you.  And that's the key to referrals and retaining...remembering!  This is the time to start getting creative and making yourself standout from the bunch.  Hope to see you soon, if not in person, then on the Web!
Mark your Calendar
for these upcoming Events... 
 
July
28th - Coffee 'n Contacts at Arabica, 8am
29th - Women in Business, Hampton Inn, 11:30am
 
July 30th - Aug 2nd - Streetsboro Family Days

August
11th - Coffee 'n Contacts at Arabica, 8am 
13th - Chamber Luncheon at Hattie Larlham.   Networking begins at 11:30am.
19th - Membership meeting at Eat 'n Park, 9am 
19th - After-hours Event at Simplex-IT, Hudson, 4pm-8pm
25th - Coffee 'n Contacts at Arabica, 8am 

Red Cross logoGet Involved!

By Chief Taiclet 
 
 

The American Red Cross is a humanitarian organization where people mobilize to help their neighbors---down the street, across the country and around the world---in emergencies.  A hot meal delivered to victims after a disaster, blood when it is needed most, shelter when there is nowhere else to turn, an emergency message delivered to a member of the Armed Forces from their family---these are just some of the services provided by the American Red Cross.

 

Red Cross chapters are the backbone of our local presence.  Your support helps them maintain a nationwide network of chapters to provide lifesaving programs and services in communities across the country.  Please help to ensure that the Red Cross can continue to deliver them.  Help support this vital organization by giving or getting involved with one of their programs.

 

You can help save someone's life by performing CPR because you've been certified.  Or enjoy going to the beach without fear of drowning because you took Red Cross swimming lessons.  Getting involved with the Red Cross can lead to many possibilities.  Here are three worthwhile ways:  donate, volunteer, give blood.  I can attest to the latter, as I have donated several gallons, and it is very gratifying.

 

The Red Cross also has conprehensive health and safety programs.  Through your company's participation in one or several of these courses, you enable the American Red Cross to provide lifesaving programs and services within our community.  Contact your local Red Cross rep, Kara Dombroski, at 330-296-9991 to learn about OSHA requirements for workplace safety training.  They offer a wide range of safety and first aid courses to assist you in building a safer workplace.  Please also consider joining the Portage County Safety Council.

 

The American Red Cross is not a government agency; it relies on donations of time, money and blood to do its work.  Partnering with the American Red Cross connects your company to an organization that is trusted to help save lives, be there in times of disaster and increase personal safety and security.  For information about how your company can partner with the Red Cross, call 202-303-8380 or visit them at www.RedCross.org.

 

2009 Community & Business Expo! 
 
It is time once again for the Chamber's premier event, our 2009 Community & Business EXPO. What a better place to engage the business and residential communities of Streetsboro! Get your organization in front of nearly 500 people!

We are offering a discount for participants! if you exhibited in the 2008 Expo and/or the 2009 Health Fair and register by the EARLY BIRD date of August 28th you can save $50.00 off your space! All other participants wishing to showcase their business have the opportunity to receive $25 off their booth fee if registered by August 28th.   

Please call or email the Chamber for an application or more details.


Do not miss the opportunity to be a part of this MAJOR event! 
August Chamber Luncheon  Hattie logo 
 
We hope you can join us for our August luncheon which will be held at Hattie Larlham!  Representatives from Hattie Larlham will be on hand to speak about recent events and additions as well as providing information about their services.  They will also be offering complimentary tours after the presentation. 
 
Many thanks to our Chamber members - HoneyBaked Ham & Co. for catering the luncheon and Simplex-IT, for sponsoring it! 
 
Networking begins at 11:30am.  Please RSVP by calling the Chamber office at 330-626-4769 or
email us.  Come on out and support two great causes - your local Chamber and Hattie Larlham!
Tell US about YOU!  

Would you like your business featured in the Member Spotlight or Member Success Story section of our newsletter?  Contact the Chamber office, fill out  the "Spotlight on Business" form and let us feature you in this monthly newsletter!
 
 
Advertise with us!  

Did you know that this newsletter goes out to over 450 people every month? 
Did you know that you can have a live link on your ad that will take people right to your website?
Sign up for our advertising program...all it takes is a scan of your business card and we'll do the rest!  And, at right around $25 per month, this is a very economical way of getting your name out there!  Call or email us and get your business out there!
 
Ad pricing:
$80 - 3 months
$144 - 6 months
"Solicit Feedback"
Sales Gospel According to Joseph

By Jason Tarr
 
"Lost opportunities can be your greatest source of development."
- Don Shula (former NFL coach)
 
I started planning for my recent trip to Destin, FL several months ago by calling vacation home rental companies. After explaining what I was looking for in a beach house and gathering their responses, I ended the call by telling them that I was checking around and would make a decision after speaking with all the agencies. A few of the better sales reps asked me for a follow up phone number. To my surprise, one and only one agency, Ocean Reef Resorts, called me back. They asked if I had gone ahead and booked a rental to which I replied "yes". They then asked if I had a few minutes to discuss with them why I chose that particular agency and property over theirs. They stressed that they strive to deliver the highest level of quality service and properties to their clients and that my feedback would help assure this. They further stressed that while they could not deliver this time, that perhaps with my feedback they would be my choice for my next vacation to Destin.
 
All too often when we do not win the business we shrug it off and move on to the next deal without a thought in the world of what went wrong. Excuses will be made but typically no changes to the personal sales approach or process will be. It is these customers that can shed the best light on where we need to improve (and everybody always has room for improvement). For example, when I lost a relationship to a competing banker I always followed up by asking what factors went into their decision, what did I do right, and what could I have done differently. I then followed up a few weeks later to check in on how the other bank is doing in terms of delivering on their promises and their level of client service. Is the experience what they expected? How is your personal business banker working out? It proved to be a great educational and developmental tool as well as a client acquisition technique as many of these prospects appreciated my professionalism and later switched over part or all of their relationship to me.
 
Furthermore, this approach works with the prospects you win. When's the last time you asked a prospect why they decided to go with your proposal over the competition? Their responses, like above, can also shed light on behaviors that work well and should be mimicked for future prospects. It also makes a great transition point to ask for a testimonial in writing.   
 
One more thing, I received a personal thank you card in the mail from Ocean Reef Resorts thanking me for taking their call and being honest with my responses. WOW!
 
 
www.buyjoseph.com
salesjedi@buyjoseph.com

Thank you to Szalay's Farm! 
 
Established in 1931, Szalay's open farm market is located in the Cuyahoga Valley National Park, in Peninsula, Ohio.  They feature fresh picked fruits and vegetables, plus local "homemade goodies". Last year, they received recognition on Cleveland.com for the area's best pumpkins and spreadable jellies!   

John and Paula Szalay (below), work with Chamber Board Member Greg Weigle who helps to coordinate their services.
 
The Chamber is very appreciative as, for the past two years, Szalay's has donated at least 200 ears of corn for our dinners each year!
 
Visit Szalay's Farm at 4563 Riverview Road or call them at 330-657-2727.  They are on the internet too, at www.dayinthevalley.com.
 
Thank you for your generosity John and Paula!
Welcome New Chamber Members! 
 
Wingate by Wyndham
Lisa Shields - 330-422-9900
 
Key Bank
Jim Foster - 330-379-1461
 
Car-Tech Collision
Jenni Snyder - 330-644-6400
 
Sandler Training at the Ruby Group
Jim Ahern - 330-572-2724
Member to Member Discounts
 
Enjoy the new offers provided by our members!
 
A benefit to being a member of the Streetsboro Area Chamber of Commerce is the discounts that our members offer to each other. If your business is not listed here, and you would like for it to be, please contact the Chamber office with your details. (To be listed here, you must be a paid, up-to-date member of the SACC.)
  
Felber and Felber Marketing
330-963-3664 ext. 2 
BruceFelber@felberandfelber.com
www.felberandfelber.com
FREE 1 hour marketing review ($250 value)
 
Park View Federal
9305 Market Square Drive, Streetsboro
330.626.9444
2.00% APY on a Savings Account
 
Physician's Weightloss Centers
9357 S.R. 43, Streetsboro
330.626.4444
Free Body Composition Anaylsis
 
Sketch Studio of Kent
330.221.1274 - Geri Strange
www.sketchkent.com 
25% discount on all portrait sessions
 
Aurora Farms Premium Outlet
330.562.2000 - Claude Hopkins
Free VIP Coupon Book ($5 retail value)
 
Great Lakes Hyundai
330.422.1212 - Bob Petris
Receive 1st year of oil changes free with the purchase of a new or used car.
Also receive a 10% discount on any service - bring a copy of this ad to receive discount.
 
Re/MAX Traditions
216.408.1513 - Cindy Mustafa
"Buy or sell your home with me, and your Home Warranty is Free."
Free extensive market analysis for your home
 
Teresa's Pizza
330.422.0050 - Billy Smith
20% off (excludes all other offers)

 
Classic Nissan of Streestboro
835 Classic Drive
330.422.7300
1% over invoice on all new cars (except 370Z & GTR models)
 
Mr. Handyman
Dave DeCapito - ddecapito@neo.rr.com
25% off standard rates 
 
Professional Photography
330.554.4576 - Ann Harper
20% off any photo package
 
ReMAX/Haven
330.388.2771 - Barbara Kachenko
kachenkoteam@aol.com
Your choice of carpet or house cleaning after moving out or before moving in if you buy/sell with us!