EFFECTIVE FEBRUARY 15, 2010, SCDHHS WILL ONLY DISTRIBUTE REMITTANCE ADVICES AND ASSOCIATED ECFS ELECTRONICALLY THROUGH THE WEB TOOL. Providers are urged to use this new feature now so that any potential issues can be resolved prior to February 15, 2010.
Providers can elect to have their paper remittance advice discontinued prior to February 15, 2010 by calling 1-888-289-0709. Distributing remittance advices and associated ECFs through the Web Tool is a more cost-effective and secure manner for providers to receive this information. Also, providers will be able to access this information earlier. Paper remittance packages are mailed on Friday, which means that they are not available to providers until days later. Electronic remittance packages will be available no later than Friday.
Providers that currently use the Web Tool will be able to access this new feature on November 15, 2009. Providers that already have a
Trading Partner Agreement (TPA) on file but are not current users of the Web Tool can contact the Electronic Data Interchange (EDI) Support Center at 1-888-289-0709 to register for a Web Tool User ID.
All other users that do not have a TPA on file must complete and return the
SC Medicaid TPA Enrollment Form to: SC Medicaid TPA, P.O. Box 17, Columbia, S.C. 29202.
The TPA outlines the requirement for electronic transfer of Protected Health Information (PHI) between SCDHHS and the provider. Providers that are not sure if they have a TPA on file or have questions regarding the agreement, can contact the EDI Support Center at 1-888-289-0709.