Greetings!
Welcome to the Foresight Newsletter, a free monthly publication by Patrick Gray, president of Prevoyance Group Inc. This newsletter shares tips for high performance IT organizations and observations that we hope will prove informative and enjoyable. |
| WORK
Houses and Projects | |
If you've ever been tasked with managing a project, or involved with business or technology projects, you've likely heard a slew of analogies related to construction. Initial plans for a business project are generally referred to as "blueprints," and even the phases of the project mirror erecting a structure, with the majority of the work being done in the "construction" phase. While the analogy is handy and obvious, it tends to break down when applied to business projects, particularly in the blueprinting stage.
Consider the "blueprint" for the last project you worked on. It might have been anything from a couple-page document to reams of process diagrams. However, in most cases there were quite a few questions remaining even after the blueprint. Contrast this with the blueprint for a new house, where every wall and stud has a detailed measurement, and the placement of every cabinet and sink is detailed down to a matter of inches.
Compared to building in the physical world, for most business projects there comes a point of diminishing returns when the cost of detailing every nuance is no longer worth the time and money required to ascertain it. While this is to be expected, many projects take false assurances from blueprinting, assuming they have more answers than they actually do.
The secret weapon to mitigate this risk can also be borrowed from the physical world: prototyping. The most impactful projects are usually the most risky, and just as an architect might mock up a complex new building with balsa and foam board, so should the high-risk project prototype the technology, or try the new process in a limited fashion. |
| LIFE
The Trouble with Adaptability |
Humans seem to be adaptable creatures, usually to our great advantage. As a species we have tackled extremes of geography and weather, and dealt with feast and famine. I was considering this recently while visiting a friend's house, where their bathroom mirror had a large mark that was directly across the image of one's face while using the mirror.
The mark has been there for several of the years I've been visiting, and each time I attempt to shave or brush my teeth with several large grey splotches across my visage I wonder how they put up with the mirror. On our longer stays, after a day or two I find myself moving in various awkward poses to get to the "clear" section of the mirror, and eventually stop noticing the damage.
Replacing the mirror would be a fairly trivial and inexpensive task. It's a generic and readily available design, but after a few days our adaptability has us physically contorting ourselves rather than fixing the root problem. Certainly this occurs in other aspects of our lives, from dysfunctional relationships to substandard products and services that we adapt to and tolerate. While these may not be as obvious as a large mark that appears on your face each morning, they may be more detrimental to your life, and just as easy to fix. |
| HEARD IN THE HALLWAYS
The Minority Majority? |
Several news outlets in the U.S. have recently highlighted information from the latest census, which indicates that "minority" births have outstripped "majority" births in the U.S. for the first time.
There's an obvious and amusing semantic nuance here, since the former minority is now in the majority. Everything from government assistance programs to voting districts consider "minority" status as a factor, and one quickly wonders how we'll designate former and current minorities and majorities, and whether programs should be retargeted based on something other than numeric data. While I'll avoid the political implications, I can only assume the semantic gyrations will be interesting! |
| TRAVELS WITH PATRICK
Multicultural Menus |
I spent most of April in Dubai, an amazing city when you consider that most of the glamorous skyscrapers arose on land that was unwanted desert a mere 50 years ago. Aside from the glitz and glamor, I found the city's multiculturalism fascinating. Local Emirati citizens make up a mere 2% of the population, and a mélange of other Arabs, Southeast Asians, Europeans, and assorted other groups make up the rest.
With such a variety of cultures and ethnic groups represented, it's easy to find restaurants serving cuisine ranging from North Korean to Italian. I was also intrigued to find a variety of "subscripts" on most menus. Where the average U.S. menu might denote a vegetarian or spicy item, Dubai restaurants have a slew of symbols or letters noting everything from items that contain nuts to items that might contain an ingredient prohibited by the various religions represented by the expatriate and local population.
While a good stomach and "liberal" religion on the culinary front provided me with no restrictions, I found it interesting that something as simple as a menu could show the deep impact of such a diverse mix of residents. |
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Thanks for reading this month's Foresight newsletter. We love hearing from our readers, so please feel free to email info@prevoyancegroup.com with any comments or suggestions.
Warm Regards,
Patrick Gray Prevoyance Group |
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| Breakthrough IT |
| For more IT management ideas and an in-depth discussion about moving your IT organization to the next level, order Patrick Gray's debut book, Breakthrough IT: Supercharging Organizational Value through IT. You can purchase the book on Amazon.com or request signed copies or volume orders by emailing info@prevoyancegroup.com. | |
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