The Foresight Newsletter
August 2010brought to you by Patrick Gray 
Prevoyance Group
Greetings!

Welcome to the Foresight Newsletter, a free monthly publication by Patrick Gray, president of Prevoyance Group Inc.  This newsletter shares tips for high performance IT organizations and observations that we hope will prove informative and enjoyable.
WORK 
Hiring "Outside the 'Box'"
Hiring good people is one of the most difficult tasks of any leader, and it is extremely rare that I find someone who does not have some kind of personnel-related problem (or a litany of them) on their plate at any given time. In medium and large companies, the Human Resources department is supposed to help assuage some of the burden of finding the right people, and generally arrives on the scene with a raft of keyword-based databases, third party resume banks, and "best practices" supposedly designed to make identifying qualified candidates easier.

Rarely however does the HR group that comes and goes like the unseen Hollywood-style butler (always complete with a British accent of course) preside over an effective search for the right candidates. Usually what results from this scenario is a buzzword-littered and completely unrealistic list of disjointed attributes an "ideal candidate" should possess. I once read a 13-line list of requirements for an entry-level IT job posting, most of them starting with "1-4 years experience in..." Doing the math, this low-level position would require someone to have between 13 and 52 years work experience in a nearly-impossible mishmash of technical areas, all for an entry level wage!

While it is easy to blame HR for this state of affairs, it is similarly easy to put yourself in the shoes of the eager young HR staffer sits with the exec requesting a job posting, diligently copying down a list of strange-sounding skills this person rattles off as "required." Rather than taking this approach, it is often far more effective to determine what types of organizations possess the type of people you seek, and then looking for candidates within those types of companies, even if the traditional laundry list of skills does not align.

For example I recently heard of a large company recruiting a facilities director. Rather than looking for people with years of experience in facilities management, the person making the hiring decisions had a revelation. He had recently stayed at a Ritz Carlton hotel, and amazed by the highly personalized service determined that this was the type of experience he wanted at his faculties. In addition to candidates from a facilities management background, he spoke with several candidates from high-end hotels.

When considering where to find qualified candidates for your next job opening, rather than starting with a list of criteria, take an open mind and consider where one might find the skills you seek, regardless of industry, title, degree or certifications. You may not only find a raft of highly-qualified candidates, but get some new thinking into your organization in the process. 

LIFE 
Cooking Lessons
I have always enjoyed cooking, from the moment my mother taught me basic techniques and then gave me free reign over things like instant oatmeal and macaroni and cheese, to when I looked to cooking as a young single male as a way to eat well and also save some money in the process. In many ways, I was more of a chemist than a cook, carefully measuring ingredients and baking or sautéing for exactly the amount of time proscribed in a recipe. When confronted with what I deemed ambiguous instructions like "Cook for 15-20 minutes" I would invariably choose the middle ground, setting my timer for precisely 17 minutes and 30 seconds.

When I met the woman who was to become my wife, she showed me an entirely new way of cooking. She would use recipes as a vague guideline, or eschew them altogether, deciding on a main ingredient, then perusing the aisles of the grocery store until inspiration hit, occasionally changing the main ingredient at the last moment based on a sale or something that caught her eye.

While initially shocked by what seemed like a wild and uncontrolled way of cooking, I soon realized I had been doing the culinary equivalent of painting by number, or copying passages from great texts rather than attempting to pen my own. I have since had my share of misfires in the kitchen, but I have also had great triumphs that went beyond technique and bordered on art.

With all manner of self-appointed "experts" attempting to turn all aspects of life and business into the equivalent of "boil for 18-20 minutes," realizing that cooking, business and life is often the right combination of available ingredients and inspiration will produce a far better "meal" than constantly attempting to follow someone else's recipe for a masterpiece.

HEARD IN THE HALLWAYS 
The Eventual Prophet
The world cup came and went this month, and I was able to experience "Football Fever" as a resident of a European country. I also keep up with the US newspapers, and as usual, 2010 was billed as the year "Soccer" would capture the hearts and minds of the nation. Flowery editorials abounded, and much like 2008, 2006 and all the years before it, the World Cup came and went in the US without converting it to a Soccer Nation.

It is always interesting to read the pitches of those predicting that this will be "the year" soccer takes hold in the US, just as readers of the financial presses always find someone predicting a bull or bear market just around the corner, or the sports fan predicting their team will win it all at the start of a season. While a broken watch is at least correct twice a day, the "eventual prophet" usually takes far longer, and has a short memory of when he or she is wrong, but will gloat for years when they are finally correct.

A WORD FROM OUR SPONSOR 
 
By popular request I am going to start including links to my weekly columns' on CBS' Tech Republic. For July, they were:

I would also like to remind you about the well-received e-book The Breakthrough CIO's Companion, a "mini book" with 50 tips for forward-thinking IT executives. The tips cover a range of topics from personal development to strategic IT management.

Remember that for a limited time, if you use the coupon code "FORESIGHT" you will receive 25% off. The download is in unrestricted PDF format for easy reading or printing and does not require any special software.
TRAVELS WITH PATRICK 
The Birthplace of Bureaucracy
After spending several months in France, there is no question in my mind that the word "bureaucracy" originated in this country. The French have perfected administration to a fine art, providing barely-adequate doses of sympathy to the woeful foreigner navigating their system, and then quickly demanding an unforeseen document, stamp or official paper once one believes they have gained the upper hand.

I have spent several months trying to assemble all the necessary papers required to be legally resident and able to practice my profession in France and it has been a long and arduous journey. I spent nearly three months attempting to acquire a long-stay work visa, opening the FedEx envelop from the consulate in triumph only to find my visa was for 90 days rather than the 180 I had requested, and a note that I had to acquire a residence permit upon arrival, a formality I thought I would avoid.

On Monday I waited three hours as the local "Police Prefecture for Foreigners," finally being summoned to a desk only to spend 20 minutes arguing with the agent about the validity of my proof of residence, only to then find that the photocopy of my birth certificate (which I brought on a lark since it was not mentioned when I had called) was insufficient, and an original with French translation was required.

I returned a few days later, original birth certificate, marriage certificate, work papers, passport copies and any other official-looking document I could muster in hand, ready for battle. After another three hour wait, I put on my best smile and attempted to minimize my usual massacre of the French language, and seemed to make progress with the agent, even telling a few jokes along the way. After two visits to her supervisor, she began furiously typing into her computer and I thought I might finally have my permit close at hand. In the usual manner of the French administrative system, after a lengthy entry, she proudly handed me a slip of paper noting that I was to go to the "Grand Prefecture" two months hence, and that I had officially passed the "pre-screening." I can now relate, from experience, that there is nothing that makes you feel like more of a cog in the great wheels of government than spending six hours with the system, only to find that the assumed light at the end of the tunnel is a ticket to yet another bureaucrat! 

Thanks for reading this month's Foresight newsletter. We love hearing from our readers, so please feel free to email info@prevoyancegroup.com with any comments or suggestions.
 
Warm Regards,
 

Patrick Gray
Prevoyance Group
In This Issue
Work
Life
Heard in the Hallways
Travels with Patrick
Quick Links
CIO 911
IT Management Emergency? Call CIO 911
Have lingering doubts about that multi-year implementation? Struggling with a staffing or organizational challenge and wishing you had a second opinion? In need of a sounding board for a new idea before you take it to the CEO? Need help with challenges like these but don't want the overhead of a full-blown consulting engagement? Then CIO 911 is perfect for you!
BreakthroughIT
Breakthrough IT
For more IT management ideas and an in-depth discussion about moving your IT organization to the next level, order Patrick Gray's debut book, Breakthrough IT: Supercharging Organizational Value through IT. You can purchase the book on Amazon.com or request signed copies or volume orders by emailing info@prevoyancegroup.com.