Greetings!
Welcome to the Foresight Newsletter, a free monthly publication by Patrick Gray, president of Prevoyance Group Inc. This newsletter shares tips for high performance IT organizations and observations that we hope will prove informative and enjoyable. |
| WORK
Want to Work More Effectively? Make Faster Decisions
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There are bookshelves full of treatises on better leadership, personal effectiveness and motivating and inspiring employees, but one of the most effective ways to make your team more efficient is to make faster decisions.
Some of the most effective clients I have worked with have the best decision making process. They have a clearly defined group of people who can make a decision, and a defined time frame in which to make it. Opinions can be aired by anyone, but the actual decision is made by a group of people well-known in advance.
Two of the biggest stumbling blocks to making crisp, rapid decisions is the feeling that the decision makers do not know all the facts available, and that making the wrong decision will result in a corporate "public flogging." The first difficulty is relatively easy to surmount. Document what you know and do not know, and any changes to the business environment that would invalidate your decision. Not only are you making the best decision possible based on current information, but you are also recording the circumstances that might cause that decision to be revisited in the future.
The second stumbling block is more difficult to change, and requires a shift in organizational culture to one where careers are not jeopardized by one wrong decision. Like individuals, organizations that avoid difficult decisions and take no risks will never be leaders or innovators, and your organizational culture should encourage prudent risk taking, and decisions that are thoughtful, and made in the interest of moving the organization forward rather than avoided at all costs.
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| LIFE
Insurance
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While enjoying work and play over in Paris, our dishwasher was up to more nefarious acts. The person watching our house called and said there "might be a problem with the floor," with little additional detail. We called a trusted neighbor who quickly emailed and confirmed our fears. The wood floor was bucking and warped, and it appears that there was obvious water damage.
Already on our way home for a few days to take care of our long-stay visas, this added another item to our expanding list of things to do, and our worst fears were confirmed when we came home to a floor that looked like it was developing speed bumps.
Like most people, it pains me to write the annual check for various types of insurance, but in this case it was comforting to call our local agent who arrived at our home within the hour. We quickly received a call from an insurance inspector who came out to the house, assessed the damage and opened the floodgates to a small army of contractors who are engaging in all manner of earsplitting activities to restore our floor.
While insurance may seem like the ultimate exercise in throwing money out the window, invest in solid policies from companies that will be there when you need them. I usually advocate spending a few bucks if it will give you more free time to peruse more valuable activities, and with less than 10 days home having an insurance company that handled arrangements for wrangling contractors and billing has been a true timesaver. |
| HEARD IN THE HALLWAYS
Collaboration Technologies
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A big trend in technology right now is "collaboration technologies" and "unified communications." As usual, these are terms concocted by some marking department or propeller head deep in the bowels of a technology company somewhere and mean little to the uninitiated. In this case, these products consist primarily of upgraded telephones, videoconferencing gear and software that range from instant messaging applications to the infrastructure components that make it all work.
The sales pitch is that all these fancy machines and corresponding code will make your people communicate more effectively. What is amazing is that many of these companies do a robust business, yet almost universally a visit to their locations a couple years later will find video conferencing gear collecting dust, and employees in the same non-communicative state they were in before. It is all a bit like the out of shape person who orders the latest exercise gadget from late night television, and expects it to change their fitness routine and lifestyle.
Clearly putting a shiny new "advanced communications gateway" or a fancy "unified messaging portal" (which look surprisingly like a telephone and ten year-old instant messaging program) on a recluse's desk will not make them the next great communicator any more than buying me a high-end basketball will allow me to actually hit the rim more than 50% of the time, yet we persist in buying these magic talismans of sorts rather than addressing the root problem. Perhaps it is just human nature that writing a check is usually an easier solution than addressing a core skill like communication, leadership or management. |
| A Word from our Sponsor
The Breakthrough CIO's Companion | |
After several requests for a follow up to my book Breakthrough IT: Supercharging Organizational Value through Technology I am happy to announce The Breakthrough CIO's Companion, a "mini book" with 50 tips for forward-thinking IT executives, available exclusively as an eBook. The tips cover a range of topics from personal development to strategic IT management.
To celebrate the release of The Breakthrough CIO's Companion the first three people to add the book to their shopping cart, then use the coupon code "BREAKTHROUGH" will receive it for free. Should you miss the free code, use the coupon code "FORESIGHT" for 25% off. Note that this code will expire in 60 days so download your copy soon. The download is in PDF format for easy reading or printing.
The eBook is also available for Amazon's Kindle eBook platform (no discount available since I am unable to do so) and will be coming soon in Apple's iBookstore. |
| TRAVELS WITH PATRICK
The Visa Scavenger Hunt
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I have been lucky with getting travel visas in the past. My clients will generally make the arrangements and, other than the inconvenience of completing a couple of forms and waiting for the FedEx man, I had long considered the visa process relatively painless. That was until I met my match with the French visa process.
Since I have a long-term client project in France, I decided to rent an apartment there, and bring my wife and son over for the duration. I quickly discovered US citizens are allowed 90 days before they must acquire a visa, and I sent a few emails to various visa lawyers. None responded, so I decided to acquire the visa myself, mentally uttering those famous last words: "How hard can it be?"
Four months later, after hundreds of pages of documents, various stamps and authorizations, and a threat of immediate deportation, I am finally seeing some light at the end of what has amounted to an international scavenger hunt. The saga started with a five hour drive to Atlanta, and then continued on the ground in Paris, where I was sent to four different government offices, each providing a clue that led me one step closer to victory.
My favorite visit was to an office where behind the main entry door was a man behind thick glass with an assortment of small, multi-colored cards in front of him. I walked tothe window, a thick wad of documents in hand, and began explaining my situation in French. A few sentences into my rambling story he stopped me with a wave of the hand and asked "Foreigner?" I nodded yes, at which point he calmly picked one of the myriad cards and slid it under the glass. It politely told me to go to another government office (which of course was on the opposite side of Paris), and the man turned his eyes towards the next victim considering the matter closed. |
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Thanks for reading this month's Foresight newsletter. We love hearing from our readers, so please feel free to email info@prevoyancegroup.com with any comments or suggestions.
Warm Regards,
Patrick Gray Prevoyance Group |
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 | | IT Management Emergency? Call CIO 911 | | Have lingering doubts about that multi-year implementation? Struggling with a staffing or organizational challenge and wishing you had a second opinion? In need of a sounding board for a new idea before you take it to the CEO? Need help with challenges like these but don't want the overhead of a full-blown consulting engagement? Then CIO 911 is perfect for you! |
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| Breakthrough IT |
| For more IT management ideas and an in-depth discussion about moving your IT organization to the next level, order Patrick Gray's debut book, Breakthrough IT: Supercharging Organizational Value through IT. You can purchase the book on Amazon.com or request signed copies or volume orders by emailing info@prevoyancegroup.com. | |
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