Greetings!
Welcome to the Foresight Newsletter, a free monthly publication by Patrick Gray, president of Prevoyance Group Inc. This newsletter shares tips for high performance IT organizations and observations that we hope will prove informative and enjoyable. |
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Consultant Dependence
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Many of us have run across that shocked
moment of confusion when we discover someone we thought was an
employee was actually a "perma-consultant." You likely know the
type: the man or woman who occupies a desk adorned with pictures of
their family and other signs of a long-lasting presence, who perhaps
plays on a company sporting team and seemingly has been at the
company for years.
As someone who routinely extols the
virtues of consulting, the perma-consultant is rarely in company's
best interest. Generally this type of person is an indicator of a gap
that needs to be filled or of a management "crutch." If this
consultant brings some specialized skill to the table, often some
esoteric technology or methodology, after paying their invoices for
more than a year, one should ask themselves if they bring such a
critical skill to the table, why are you not developing an in-house
capability to meet that need?
If there is a concern that someone with
that technical capability is difficult to find or too expensive to
train, consider moving the consultant to a retainer or part-time
basis, or find someone to work with and "shadow" the consultant
to acquire the skill in question. More often than not, this type of
perma-consultant has become such a fixture that no one questions the
continuing need for their skill set or actual utilization.
In the case of a consultant acting as a
crutch, hanging around the company corridors waiting to jump to the
rescue of their sponsor, investigate what services they are providing
and how they are being delivered. Is the consultant there to serve as
"muscle" for their sponsor, stepping into discussions armed with
charts, graphs and esoteric terminology to verbally bully the
sponsor's plans into place? Is the sponsor lacking in a particular
skill or perhaps confidence in their current role, and relying on the
consultant to give them credibility?
Occasionally looking for and
investigating lingering consultants can not only provide insight into
deeper organizational problems, but also might save a buck or two
along the way.
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| LIFE
Smelling the Roses
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We have all heard the old admonitions
to "stop and smell the roses," however most quintessential
moments of "smelling the roses" are the work of hours, if not
years of planning. From a look of affection in a child's eye, to a
sublime evening with a loved one, one finds far more opportunities to
"smell the roses" if you spend the time planning how to pass by a
rose garden rather than hoping chance will find you there.
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| HEARD IN THE HALLWAYS
Twitter |
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The business community is all aflutter
about Twitter, the "microblogging" tool that has made it from
tech triviality to front page news in a span of months rather than
years. Pundits make bold claims that if your company and its
executives are not on Twitter, you will miss out on the next big gold
rush.
Perhaps recent events have dulled
memories of the tech boom and bust cycle of a decade ago, but in
dusting off old memories one might remember bold claims about how the
technology du jour would reshape business and communications as we
know them overnight, and anyone who did not hop upon the bandwagon
would be left in the dust.
Obviously, compelling new technologies
present a competitive advantage. Even the smallest companies have a
web presence these days, and no one would take someone seriously that
claimed the web is a passing fad. What is illustrative of the
evolution of the web and a fine example of how technologies like
Twitter will evolve, is that once technical magic wore off, everyone
realized normal business rules still applied to the new technology.
When the web was young, merely having a web presence was enough, and
drab pages with obnoxious flashing graphics were en vogue since the
technology was so cool. After the coolness wore off, tried and true
principles of good design and layout, compelling copy and a
consistent message took hold. While the medium was new, the
fundamentals remained the same.
So shall Twitter and many of the other
"Web 2.0" technologies run a similar course. If you currently do
a poor job communicating internally and externally, throwing Twitter
into the mix will merely allow you to poorly communicate at a more
rapid and public pace. While some of these technologies will become
as ubiquitous as the web, consider what fundamental rules apply to
fully utilizing the technology, rather than getting blinded by the
technical sound and fury.
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| TRAVELS WITH PATRICK
The Joys of a Full Passport
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I am perennially fascinated with border crossings. As an American, I grew up in a vast land with a superficially homogenized culture and nary a border from one ocean to another. The concept of something like the Berlin wall, with two different regimes and ideologies controlling different parts of a city fascinated me, and I was actually somewhat disappointed that my first travels in Europe occurred after the foundation of the EU, and there was nary an authoritarian figure demanding "Papers, please."
I loved getting my first few stamps in my passport, and to this day flip through the visa pages while bored in an immigration line, each stamp bringing back a memory of a business trip or holiday to some part of the globe.
Once again I am back in southern China, and this weekend planning a trip that will have me acquiring six stamps in my passport in a mere 48 hours, all without leaving one country. I will be visiting Macau, the former Portuguese colony now reconstituted as part of China, as well as spending an evening in Hong Kong. I find it fascinating that a single country has assumed control of two former colonies, keeping their culture and borders intact, yet also amalgamating them into the larger of China. While the cultural and political implications and nuances are beyond my current grasp, I certainly appreciate the Chinese willingness to add stamps to my passport!
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Thanks for reading this month's Foresight newsletter. We love hearing from our readers, so please feel free to email info@prevoyancegroup.com with any comments or suggestions.
Warm Regards,
Patrick Gray Prevoyance Group |
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| Breakthrough IT Turns 1 |
| Patrick Gray's debut book, Breakthrough IT: Supercharging Organizational Value through IT celebrated its first "birthday" in November. You can purchase the book on Amazon.com or request signed copies or volume orders by emailing info@prevoyancegroup.com. | |
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