in this series, Jim Weigel and Chuck Shinn dive into each topic as they explore the importance of evaluating the financial impacts of your decisions in the short and long term across your organization. Discussions will also focus on best practices and provide proven tips on how to increase efficiencies and improve your bottom line.
Upcoming topics include:
- Governance and Leadership - Focus on how to take responsibility, develop discipline & commitment,
make decisions, define expected results, delegate authority, and
evaluating whether results were achieved.
- Customer Acquisition -Explore activities needed to generate qualified leads and turn them into sales.
- Market Understanding - Understand critical markets that affect your business and learn how best to exploit them
- Money Management - Determine best practices on how to evaluate, acquire, use and understand your monetary resources.
- People Development - Discuss how to acquire, develop and effectively use people as strong resources within your business.
- Customer Fulfillment - Give customers what they want and need from your business by producing products and services your customers desire, pay for and refer to their friends.
- Systems Development - Create systems and manage all resources used to fulfill customers' needs AND accomplish your owners' objectives.
- Customer Delight - Set yourself apart from the competition. Learn simple activities you can implement to surpass buyer expectations.
- Putting it all together - Pull and discuss key learnings from each of the previous sessions to implement a solid plan that works for you.
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