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March 2010
Training NEWS
Dear Friends,


The seasonal winds of change are blowing, bringing with them energy and renewal. Spring is many people's favorite time of year. It's the time of year that we commit to cleaning our homes, tidying our garages, and thinking about preparing our lawns and gardens for the impending warm weather.
 
What better time to commit the same energy to our workplace!  Now is the time to spruce up our teams, dust off their latent leadership abilities, and give their sales process a  shot in the arm.
 
Just as in our personal lives, there's no better time to improve our workplaces than right now. Whether it's soft skills training, a more in-depth look at Strategic Planning, Project Management or an upcoming staff retreat, let Morris Interactive develop a program to suit your exclusive needs, and put a Spring back in your step!

We look forward to hearing from you soon! #1-866-955-3006 or email us at info@morrisinteractive.ca

  
The Team at
   Morris Interactive

"Building Better People. Building Better Organizations"

In This Issue
Not Hitting Your Numbers? Up Your Closing Ratio!
Why You Should Invest in Your Summer Staff
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Minute Taking Made Easy
Mar 24

Impact Leadership
Mar 30

Powerful Presentation Skills
Apr 20

Minute Taking Made Easy
April 21

Summer Student Sales/Service
April 27

Minute Taking Made Easy
April 28

Power of WOW Customer Service
May 11

Summer Student Sales/Service
May 12

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Call 1-866-955-3006

Here's What Our Clients Say:
"A fantastic team building exercise with time built in for self reflection as well as personal sharing.  Saskatchewan is a better province because of your leadership.  Thank you!"

Brenda Mishak Beckman
Mamawetan Churchill River Health Region

"Excellent skills taught & displayed.  Speaker was very knowledgeable in group's job and did the research to understand."
Compliance Auditor
Saskatchewan Crop Insurance


NOT HITTING YOUR NUMBERS? UP YOUR CLOSING RATIO!

Far too many people think that the most important step of the Buying Process is the close. They view "Closing the sale" as the final stamp on the deal. This is not necessarily true! The fact is, "Closing the Sale" begins the first time you say hello.

Therefore, one must be particular about the individuals they are prospecting to. If for example, you are not calling the right people to sell your products or services to, you won't have to worry about closing because they are already not interested. Learn to target the right people!


Also, you will not close if you are not managing your territory or your time well (Major amounts of time spent on research, phone calls, e mails, low-value lunches). All these items will impact the amount of business that you will close by the end of the month.
 
Rather than view closing as that last and final step, you will be better served to see closing as nothing more than the natural flow of events from the first phone call you make to your prospect, to the time you ask for the sale. Granted, when a deal closes this is when you feel the adrenalin rush, it is when you feel the 'success'.
But don't be fooled! If you use the right process, you will yield the right results.

If you want to learn the 5 steps to closing that sale or how your organization can improve its sales processes, check out one of our many Sales Training courses.


Why You Should Invest in your Summer Staff
 
It's been said that the future belongs to those who focus on educating themselves and increasing their knowledge. So wouldn't the same be true for businesses?

Organizations often invest time and energy into recruiting their summer students, but do they invest that same energy into equipping them with the appropriate tools to complete their job successfully? In today's competitive market, an organization's only advantage is the knowledge of it's employees!

The first step to becoming a knowledge-based company is to identify and assess your employees skill level. Once you have recognized any skills that are lacking, it is important to invest in education or special skills training to fill these gaps. By investing in sales, customer service and leadership training, not only will your employees, but the organization, will also reap major benefits!

Morris Interactive is helping organizations equip their summer students this year by offering a one-day workshop that will focus on sales training in the morning and customer service training in the afternoon. Check out more information regarding this workshop by clicking here! 

Upcoming Staff Retreat?
 
Don't miss out! Invest time to get your team away from the office and allow for an interactive workshop to revitalize your people! Morris Interactive team will work with your theme (Communication, Leadership, Strategic Planning, Team Building, Customer Service, etc).  Our skilled facilitators can customize a program and recommend all inclusive destinations that are conducive to learning and relaxation.
Check out our staff retreat options today!


ONLINE TRAINING LIBRARY

Looking to improve your workforce but don't have the time to send everyone away for training?


WE HAVE OVER 150 ONLINE COURSES TO CHOOSE FROM!

CLICK HERE FOR ADDITIONAL ONLINE SAFETY, COMPUTER AND PROFESSIONAL DEVELOPMENT TRAINING