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A service provided to the Accredited Businesses of the BBB serving Southeast Louisiana.

December 2010
Note to All BBB
Accredited Businesses:


If you have moved, changed contact person or other information, please contact us so that our information might be as accurate as possible. 
Call: (504) 522-9363
Fax: (504) 524-9110
Email:info@neworleans.bbb.org
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holly
Dear BBB Accredited Business,


Welcome to the final BBB Bulletin of 2010.  As we make our way through this season of the year, we oftentimes find ourselves caught up in the hustle and bustle of the holidays. The BBB encourages you to be vigilant and not to let your guard down.  In two articles below, we encourage you to be aware of 5 general scams that turn up during the holidays.  The other examines how some retailers can increase your cost by requiring separate shipping and handling fees, and also points out how to identify a e-mail scam that proposes to come from different shipping companies. 

Should you find yourself with a gift that needs returning, or if you anticipate that a gift you give may need to be returned, we have a holiday version of an article that we presented earlier this year about refunds and exchanges with some holiday tips thrown in. 

Finally, the BBB encourages you to Start With Trust, even when dealing with Santa Claus.  When allowing your child to write a letter to Santa, on several of the websites which allow that service, parents should check the website first, determining exactly what is being collected, who is receiving this information, and what are they doing with it. This timely tip is useful anytime you (or your children) input personal information into a website.

Remember, if you should need to check company reliability reports during the holidays please go to www.bbb.org.  If you are shopping and are away from your computer, you can use your smartphone to get reports on companies at: m.bbb.org

We thank you for your support of the Better Business Bureau, and wish you a wonderful holiday and a prosperous new year.

Dick Mitchell
President/CEO
BBB serving Southeast Louisiana
 
I Got a _____ for Christmas, and I Don't Want It!

During the holidays, there is much confusion about returning gifts to retailers. Around this time of the year, we get this question a little more frequently. If you've ever bought something and expected that it would get returned, or are preparing to return gifts yourself, read on.

Click here for the article.
 
BBB Warns Consumers of 5 Scams to Avoid During Hectic Holidays
holiday presentHolidays can be hectic, and scammers are counting on harried consumers letting down their guard, whether shopping online, juggling packages at the mall or simply reading their e-mail. Even if you find yourself in a frantic rush during the holidays make sure to be aware of the following scams.

Click here for 5 scams to avoid this holiday.
 
Check Privacy Policy of "Dear Santa" Websites
santa on computerMore than 60 domain names have been registered in the name of Santa Claus, offering children a wide range of opportunities to e-mail St. Nick. But before allowing children to share personal information with a "Letter to Santa" website, be sure to determine just what is being collected, who is requesting the information, how it will be used and whether it will be shared with third parties.

For the article click here.
 
Beware of Misleading Shipping and Handling Fees And Fraudulent Shipping Schemes This Shopping Season
If you are planning to buy gifts online or from infomercials on television, BBB has a warning about the way some retailers make money on your orders by charging separate shipping and handling fees. And regardless of where you order from, BBB cautions that shipping service phishing scams are intended to steal your identity or infect your computer.

More more information on these two particular scams, click here.
 
BBB and WWL-TV Present the "Spirit of Good Business" Campaign
WWL-TV logoThe Better Business Bureau and WWL-TV have partnered to bring you the "Spirit of Good Business" campaign.  This program allows BBB Accredited Businesses the opportunity to advertise their name and BBB Accreditation during a specially produced cooperative advertising spot with WWL-TV.  Details have been mailed out, and you should have received them or will receive them shortly.  For more information or to sign up, contact Brad Drury at: (504) 529-6222 or bdrury@wwltv.com
 
BBB Accreditation Revoked list - 2010
The following companies were at one time been BBB Accredited Businesses.  Their BBB Accreditation was revoked by the BBB Board of Directors during 2010, for failure to maintain the BBB Standards of Trust, for reasons such as failure to respond to a consumer complaint. 

Aerial Contracting, LLC
Body N Spirit Athletic Club
Elios Custom Cabinets
EPCO Construction, Inc.
Transcend Company, LLC
Werling Builders, Inc.


Click here to view the BBB Standards for Trust.
 
Welcome New BBB Accredited Businesses - November 2010
WDSU Channel 6
The Better Business Bureau is proud to announce the following new BBB Accredited Businesses during November 2010. This means that these companies have agreed to uphold the BBB Standards of Trust, including advertising honestly, honoring promises, and being responsive to marketplace issues. 
Click here to view the BBB Standards for Trust.

A C Customized Installations, LLC

A Hauling

Affordable Auto Repair

Alexander Home Improvements LLC

All Phase Inc

Black & Gold Technology, LLC

Clean Cut Landscape Company

Cleaning Concierge, LLC

Curves of St. Bernard

Dimitri Dermatology

Dynasty Cleaning Sevices, LLC

Geiling Service, Inc.

Grow With Us Florist, LLC

H Bodden Renovations, LLC

HighTower Construction & Shoring, LLC

Innovative Orthothics & Prosthetics of Louisiana

Jumbo Buffet

K. P. Electric, LLC

Louisiana Children's Museum

Louisiana Plastering LLC

Marcus Group Construction, Inc.

Mike's Home Improvements

MLM, Inc.

Nola Dental Studio

Pit Stop Body Shop

Rainbow International

Roof Leak Specialist, Inc.

SBL Construction LLC

Sela Construction, LLC

Thompson & Thompson

Tony The Electrician

Tracey's

Weddings by Janie Glade, LLC

Xpress Lane Auto


 
We Salute You
These companies are loyal and supportive BBB Accredited Businesses. They are representative of the many sizes and types of businesses that uphold the BBB Standards for Trust. Each has been randomly selected and the starting year of their BBB Accreditation is noted below.


                Salute 12-10
 
Please feel free to contact us if you find that this e-mail has been directed to an incorrect address, or if you need to change your company's contact information.
phone:  (504) 522-9363     fax:  (504) 524-9110     e-mail: info@neworleans.bbb.org