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A service provided to the Accredited Businesses of the BBB serving Southeast Louisiana.

November 2009
In This Issue
BBB Reports On Your Mobile Phone
Use Caution When Buying Pink
Tips On Handling Complaints
New Accredited Businesses
We Salute You

Quick Links...
Dear BBB Accredited Business,

Welcome to this, November 2009 edition of the Better Business Bureau Bulletin. We are proud to announce that you can now check BBB Reliability Reports from your cell phone or other Internet connected mobile device.  Check out m.bbb.org and read the article below for more information.  Also, as National Breast Cancer Awareness month has just passed, we have been made aware of several types of "pink scams" out there.  Read further to learn more about it. Finally we offer some advice on how to deal with a customer complaint.  It is always in a company's best interest to resolve consumer issues before the consumer files a complaint, and the BBB offers some advice on how to do just that.   

Always remember that your company's correct information is of critical importance to us, so contact us to correct any information that may be out of date, or incorrect.  As always, we hope you ae enlightened and educated by the articles we provide through our Bulletin, and on our website.  We thank you for your support of the Better Business Bureau.

Dick Mitchell
President/CEO
BBB serving Southeast Louisiana
 
BBB Reliability Reports Available for Your Mobile Device
BBB logo on iPhone
The Better Business Bureau serving Southeast Louisiana is proud to announce the availability of BBB resources from your smart phone or mobile-enabled device.  Now whenever you're on the go, you can check BBB Reliability Reports from your iPhone, Blackberry, or other Internet enabled device. 

For more information on BBB reports from your mobile device click here.
 
BBB Advises People Check When Buying Pink Ribbon Products
pink ribbonWith National Breast Cancer Awareness month celebrating 25 years of education, many national and local businesses are marketing pink ribbon products and services to support a cure for breast cancer. BBB advises consumers to research donation claims before making a purchase.

For more information on "pink scams" click here.
 
Tips on Handling a Customer Complaint
WDSU Channel 6A customer with a problem may become angry or irrational. Don't take it personally. Take control of the situation and be professional in all dealings with the public. Follow these six steps to keep customers happy and most importantly, to keep them as a customer.
 
Click here for full article.
 
Welcome to New BBB Accredited Businesses - October 2009
WDSU Channel 6
The Better Business Bureau is proud to announce the following new BBB Accredited Businesses during October 2009. This means that these companies have agreed to uphold the BBB Standards of Trust, including advertising honestly, honoring promises, and being responsive to marketplace issues. 
Click here to view the BBB Standards for Trust.

A Pro Home Inspection Services
Acadian Insulation & Solar LLC
Achieve Recovery Now
Al Sanchez Construction LLC
All Star Maid Services of Louisiana
Audibel Hearing Healthcare
Billy Keys Construction
Blackstone Construction, LLC
Bra Genie - Expert Bra Fitting
Canopy
Carpet Butler LLC
Champion Gutters
Changing Lives Construction LLC
Colors by Andre'
Dennis's Plumbing Services, LLC
Dependable Concrete
Desco Auto Body & Paint, Inc
Franky & Johnny's Restaurant & Lounge
Greenbrier Estates
Guastella Institute of Permanent & Corrective Cosmetics
Guillot's Sanitary Supplies
H & H Enterprises of Louisiana, LLC
Halfi Construction, Inc.
Haven Massage and Esthetics Studio
Holistic Life International LLC
It's all About You
J B C Services, LLC
Kveal's Cleaning Services
L & K Carpentry
La Auto Collision Center LLC
Little Lambs of God Christian Childcare and Preschool
Louisiana Groundskeeping, LLC
Medical Center Diagnostics, LLC
N & F Contractors, Inc.
Nacho Mama's Mexican Grill
New Orleans Audi / Hyundai of Metairie
New Orleans Pan Africa Mining & Development LLC
Paint & Body Experts of Slidell Inc
Perfect Presentations Florals and Event Designs, LLC
Rent My Husband
Revitalizations, LLC
Russell J. Moran Construction
Show-Me Quality Construction LLC
St. Bernard Contractors, LLC
Stripes R Us USA, LLC
T & B Electric, Inc.
Tams of Kenner
The Basket Case Boutique
Trove' Inc.
Tyler's Lawncare & Landscaping Contractor Services
Walt's Landscaping & Lawn Care LLC
Wedge Masonry

 
We Salute You
These companies are loyal and supportive BBB Accredited Businesses. They are representative of the many sizes and types of businesses that uphold the BBB Standards for Trust. Each has been randomly selected and the starting year of their BBB Accreditation is noted below.

                Salute 11-09
 
Please feel free to contact us if you find that this e-mail has been directed to an incorrect address, or if you need to change your company's contact information.
phone:  (504) 522-9363     fax:  (504) 524-9110     e-mail: info@neworleans.bbb.org