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A service provided to the Accredited Businesses of the BBB serving Southeast Louisiana.

October 2009
In This Issue
Scareware Attacks on the Rise
Reduce Junk Mail and ID Theft
Is Your Business Senior Friendly?
New Accredited Businesses
We Salute You

Quick Links...
Dear BBB Accredited Business,

Welcome to this, our second ever, October 2009 edition of the Better Business Bureau Bulletin. Fall is here, and the BBB brings you tips on how reduce the amount of junk mail you receive as well as a scary new online scam known as scareware. Read the article below to learn how to protect yourself from this new malicious threat. Also included are last month's newly BBB Accredited Businesses and an article about helping your business become "senior friendly." We hope you enjoy this edition of the BBB Bulletin.

Remember, please feel free to contact us regarding changes to your e-mail address, or any company information.  We look forward to bringing you current, pertinent information, through our Bulletin, and on our website, and we thank you for your support of the Better Business Bureau.

Dick Mitchell
President/CEO
BBB serving Southeast Louisiana
 
Boo! Scareware Attacks Are On The Rise
monitor and skull
Computer experts are reporting that scareware - yet another sneaky technique used by hackers to steal personal information and spread viruses online - is on the rise. Better Business Bureau is offering advice to consumers on how to protect their computer and personal information from the threat of scareware.

For full article click here.
 
Reducing Junk Mail; Reducing Identity Theft
junk mail
Junk mail can be an annoyance, but a growing number of identity theft cases are the result of stolen junk mail. Reducing the amount of junk mail received is one way to reduce the chances of becoming a victim of identity theft. BBB offers six tips for reducing the amount of junk mail you receive.

For full article click here.
 
Is Your Business Senior Friendly?
two people reviewing fileThe elderly population represents the fastest growing segment of the marketplace. Today these consumers have a more active lifestyle, live longer, work longer and spend more money. Seniors have the potential to be loyal customers and appreciate when companies go the extra mile to make their experience convenient and pleasant. What is your business doing to attract and keep these consumers?

The Better Business Bureau serving Southeast Louisiana receives inquires and complaints from elderly consumers on a daily basis and here's what they look for when selecting a business.
 
�  Credibility. Older consumers are very likely to check the history and reputation of a company before doing business.
�  Service after the Sale. Businesses should contact their senior customers to see if they are satisfied with the product or service.
�  Guarantee or Warranty of the Product or Service. Offer to stand behind your sale.
�  Making the Elderly Comfortable. Spend time training your staff how to deal with older consumers. If possible, provide written information about your product or service in large print.
�  Your Facility. If the consumer is visiting your space, is the office or store easy to move through? Is there a place to sit and rest.
�  Advertising. Consider placing your ads in media that appeal to these mature readers, viewers and listeners. Use senior models in your advertising. Do not be afraid to ask for their business.

Let them know you are a BBB Accredited Business.

For a printer friendly version of this article on the BBB website, click here.
 
Welcome to New BBB Accredited Businesses - September 2009
WDSU Channel 6
The Better Business Bureau is proud to announce the following new BBB Accredited Businesses during September 2009. This means that these companies have agreed to uphold the BBB Standards of Trust, including advertising honestly, honoring promises, and being responsive to marketplace issues. 
Click here to view the BBB Standards for Trust.

AC & Heating Xpress LLC
Alexander Electric LLC
All American Home Inspections LLC
Allstate Windows & Siding Co LLC
Another Generation Electric LLC                     Art Accent Tattoo
B's Uptown Audio                                        Belle Chasse Automotive Care Inc
Busy B's                                                    C & C Mechanical Inc
Certa Pro Painters                                       Clement Fire & Safety Company
Eliza Designs, LLC                                        F & S Investments
Green Apple Foam Insulation                         Greenleaf Tree & Lawn Services, LLC
House Call Pest Control, LLC                          J & W Enterprises
Kidz Zone Child Development Center               LAA Shoring, LLC
M M Covington, LLC                                     M. D. Claiborne & Associates, LLC
McCorkle, Larry Steel Reinforcement, Inc         Northlake Christian School
Open World Family Services Inc                     Overby Flooring, LLC
Perfect Vision Auto Glass, LLC                       Perque Carpet & Draperies, Ltd.
Perrault Kiddy Kollege, LLC                            Professional Alignment Services LLC
Renovations by Michael Kiefer, LLC                 St. Tammany Homes, LLC
Storm Guard Shutters & Security Solutions       Taylor's Enterprises
Total Renovation & Restoration, LLC                United Stone & Tile, Inc.
Universal Com One, LLC                                Willie Mae's Scotch House
XP Staging Design
 
We Salute You
These companies are loyal and supportive BBB Accredited Businesses. They are representative of the many sizes and types of businesses that uphold the BBB Standards for Trust. Each has been randomly selected and the starting year of their BBB Accreditation is noted below.

                we salute you
 
Please feel free to contact us if you find that this e-mail has been directed to an incorrect address, or if you need to change your company's contact information.
phone:  (504) 522-9363     fax:  (504) 524-9110     e-mail: info@neworleans.bbb.org