LAUGHTER:
As always, the best medicine!
Tech Support: "I need you to right-click on the Open Desktop." Customer: "Ok." Tech Support:"Did you get a pop-up menu?" Customer: "No." Tech Support: "Ok. Right click again. Do you see a pop-up menu?" Customer: "No." Tech Support: "Ok, sir. Can you tell me what you have done up until this point?" Customer: "Sure, you told me to write 'click' and I wrote 'click'."
-------------------- Customer: "I received the software update you sent, but I am still getting the same error message." Tech Support: "Did you install the update?" Customer: "No. Oh, am I supposed to install it to get it to work?" ---------------------
Customer: "I'm having
trouble installing Microsoft Word." Tech Support: "Tell me what you've done." Customer: "I typed ' A: SETUP'." Tech Support: "Ma'am,
remove the disk and tell me what it says." Customer : "It says
'[PC manufacturer]Restore and Recovery disk'." Tech Support: "Insert
the MS Word setup disk." Customer : "What?" Tech Support:
"Did you buy MS word?"
Customer: "No..."
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