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Yes, there is a real face behind the e-mail!
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It's Time
To Get Off The Hamster Wheel!
Just being in motion will never get you to your Big. To do that, you need to be sure you're doing the right things, in the right order, for the right reasons.
This seven-step system clarifies the activities that are mission-critical to your success. It then walks you through a process for creating step-by-step action plans to implement those key activities.
The result? You get off the hamster wheel of motion-without-progress and get on a more direct route to more clients and more money.
Forget about being busy; start getting focused by downloading your no-charge PDF version of the Take Action Now System (tm) today. |
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Want More
Than Just a
Little Nibble?
If you're interested in exploring more ideas on how to step into your particular Big, just sign up for our RSS feed. There are enough blog posts and comments to be of value, but not so many that your head will explode. I promise.
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Greetings!
While I think "balance" as an ideal is over-rated, I do think it's feasible and beneficial to focus on staying as close as possible to the mid-point of any given spectrum of action.
Case in point: As I pointed out last week, your client gets to have the starring role in your business, but that doesn't mean you have to give away your expertise.
You may have already found yourself so eager to land a client, especially a large one, that you agreed to conditions that were unfair - to you.
For financial as well as emotional health, we have to accord ourselves the same respect and attention we give to clients. Sometimes that means turning down business that's ultimately not in our best interests.
While setting appropriate boundaries is often tough, it pays great dividends. If you find yourself huffing and puffing to take care of yourself as well as you take care of your clients, make use of the following tools.
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Tip of the Week
Draw your lines in the sand before you really need them.
It's crucial to your bottom line, as well as your self-confidence, to know just how far you're willing to go to give a prospect what she wants. If you consistently under-price your services or "toss in" more services than you initially agreed to, you won't be in business very long.
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A Really Good Resource
 Mistakes - and the subsequent apologies - are a fact of life. Sometimes you'll be the one giving the apology, and sometimes you'll be the one deserving it. In either case, you can more efficiently and effectively move past the mistake by applying the principles in The Five Languages of Apology: How to Experience Healing in all Your Relationships . This book, co-written by the author of last week's The Five Love Languages, is a great companion to that earlier work. Jennifer Thomas and Gary Chapman clearly and compellingly explain why some apologies feel sincere to us, while others seem to be no more than going through the motions. Better yet, they share specific examples of how to apology in each of the languages of apology. Whether you're the one giving or receiving an apology, you'll get better results and more satisfaction by speaking - or hearing - the appropriate language of apology. I've already seen real results with this approach, and I encourage you to check it out for yourself.
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How's This for Success?
When you and a client disagree about something, sometimes you'll be in the right, and sometimes the client will be. If not handled properly, a small disagreement can mushroom into a crisis. At a time like this, you owe it to yourself to call in an expert to help you navigate the situation.
For example, what if you were faced with a potentially humongous lawsuit and needed to know the right way to respond - a way that would respect your position but still open the door to non-combative conversation and peaceful resolution of the dispute? If you were smart, you'd call in Melissa DeLay with TruPerception.
Melissa is a message maven whose specialty is showing you how to use words, gestures and tone to close more deals, increase loyalty and communicate with confidence... even in the most difficult situations.
Oh, and that potential lawsuit situation I described above? Melissa crafted a message for her client that completely derailed the threat of a lawsuit and led to an amicable resolution that was acceptable to both parties. Can you say, "sigh of relief"?
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Thanks to my friend Flickr.
Here are this week's heroes who graciously allowed me to use their images, posted in the Creative Commons area of Flickr, in this issue of Stepping Into Big:
hamster on her wheel by Heindraus light bulb by aloshbennett
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While it's typically clear when you owe someone else an apology, it's often much less clear when you owe one to yourself.
Do you drive yourself insane by doing the same things over and over and hoping for better results? Do you exhaust yourself being busy busy busy, but still have trouble pointing to what you accomplished that day? Do you need to draw a line in the sand so that you have permission to say, "No"?
If it's time to apologize for beating yourself up over progress that's slower than you like, maybe I can help.
My specialty is showing you how to dump the low-payoff activities that are bogging you down, then replace them with step-by-step action plans that get you to the results you want.
If that sounds like something that could keep your head from exploding, call or e-mail me to set up a let's-see-what-we-see, get-acquainted call.
Wishing you joy on your journey into Big...
Kathleen
Stepping Into Big
612-716-8239
Life is good.
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