| Know What You Don't Know |
Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen
Author: Michael A. Roberto
In Know What You Don't Know, best-selling author Michael Roberto shows leaders how to go beyond mere "problem solving" to uncover and address emerging problems while they're still manageable-before they mushroom into disaster! Roberto first identifies the diverse, sometimes surprising reasons why problems typically fester in the shadows, ignored and unaddressed. Next, he systematically introduces seven powerful solutions. You'll discover how to become a business "anthropologist," observing how your employees, customers, and suppliers actually behave, not just how they're "supposed" to behave. Roberto shows how and when to circumvent your gatekeepers to see crucial raw data...how to "connect the dots" among issues that seem unrelated, but are really signs of a deeper pattern...how to promote candor among front-line employees...encourage "useful" mistakes, and more. Along the way, Roberto offers powerful insights for overcoming the "isolation trap" so many senior executives face: the trap that can keep you assuming everything is fine, while your company's problems are spiraling out of control!
Red Pepper Price: R295.95
Delivery Time: 5-7days ISBN-13: 9780131568150 (ISBN-10: 0131568159) Format: Hardback No of Pages: 224pp Publisher: Pearson Education (US) Publication Date: 28 Feb 2009 Country of publication: United States Click here to order now |
| Presenting to Win |
Presenting to Win: The Art of Telling Your Story
Author: Jerry Weissman
"A great read for all of us who have ever struggled with any aspect of our public speaking skills. Presenting to Win contains the same timeless techniques that helped me [18] years ago." Jeff Raikes, former President, Microsoft Business Division, Microsoft Corporation, and CEO, Bill and Melinda Gates Foundation "Jerry is The Man when it comes to making great pitches. If your pitch doesn't get a whole lot better after reading this book, something is wrong with you." Guy Kawasaki, Managing Director and Chairman, Garage Technology Ventures, and bestselling author of The Art of the Start "Presenting to Win is the shortest path to applause for any presenter. It will be your bible for the PowerPoint Age. It's loaded with easy actions and real examples that really work. I've used them. I know." Scott Cook, Founder, Intuit Thirty million presentations will be given today. Millions will fail. Millions more will be received with yawns. A rare few will establish the most profound connection, in which presenter and audience understand each other perfectly!discover common ground! and, together, decide to act.In this fully updated edition, Jerry Weissman, the world's #1 presentation consultant, shows how to connect with even the toughest, most high-level audiences. ..and move them to action! He teaches presenters of all kinds how to dump those PowerPoint templates once and for all and tell compelling stories that focus on what's in it for the audience. Weissman's techniques have proven themselves with billions of dollars on the line. Thousands of his elite clients have already mastered them. Now it's your turn!
Red Pepper Price: R255.95
Delivery Time: 5-7 days ISBN-13: 9780137144174 (ISBN-10: 0137144172) Edition: Updated and Expanded ed Format: Hardback No of Pages: 288pp Publisher: Pearson Education (US) Publication Date: 19 Dec 2008 Country of publication: United States Click here to order now |
| The Art of Asking |
The Art of Asking: Ask Better Questions, Get Better Answers
Author: Terry Fadem
Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results!
Red Pepper Price; R225.95
Delivery Time: 5-7 days
ISBN-13: 9780137144242 (ISBN-10: 0137144245) Format: Paperback No of Pages: 224pp Publisher: Pearson Education (US) Publication Date: 28 Jan 2009 Country of publication: United States
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| Brilliant Business Writing |
How much information do you read at work every single day? We are constantly bombarded with emails, brochures, letters, and much more. Now, how much of that information is interesting, or even memorable? Most business writing is boring, and not surprisingly, bored readers stop reading. That means it doesn't do what it's meant to do - to sell something, persuade someone, or even inspire them. Brilliant Business Writing is about how you get your writing - everything from e-mails to board reports - to work harder. How do you structure your writing so it's absolutely clear what you're saying? How do you make your writing so compelling that your reader will stick with it? And how do you make it vivid enough that they remember it? Brilliant Business Writinghas three big themes. It reveals how to: � structure your writing so that you get your point across effectively � make your language clear and straightforward � inject a little magic to make your message more memorable, and make you worth listening to. Throughout the book you'll find real examples and practical tips to bring even the dullest business writing to life.
Red Pepper Price: R195.95 Delivery Time: 5-7 days
ISBN-13: 9780273720799 (ISBN-10: 0273720791) Format: Paperback No of Pages: 232pp Publisher: Pearson Education Limited Publication Date: 10 Dec 2008 Country of publication: United Kingdom Click here to order now |
| How to Lead |
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Author: Jo Owen
There has been a long search for the alchemy of leadership; we all want to find the elusive pixie dust that we can sprinkle on ourselves to turn us into glittering leaders. Few of us, however, are likely to become the ideal mix of Nelson Mandela and Lord Nelson. Instead we need something simple and practical. How To Lead cuts through all the daunting hero talk. It is a practical guide that shows how you can develop the skills and behaviours to succeed as a leader at every level of the organisation. This book is based on original research into over 70 of the world's best, and one or two of the world's worst, organisations. It identifies how the rules of success and survival change at each level of the organisation. It also identifies 36 practical skills that leaders have to learn, and shows how you can develop those skills. With new sections on hiring and firing, dealing with the awkward squad and coaching for success, this second edition is your ultimate guide on how to lead and succeed.
Red Pepper Price: R295.95 Delivery Time: 5-7 days
ISBN-13: 9780273721505 (ISBN-10: 027372150X) Edition: 2nd Revised edition Format: Paperback No of Pages: 328pp Publisher: Pearson Education Limited Publication Date: 12 Mar 2009 Country of publication: United Kingdom Click here to order now |
| Brilliant Project Management |
Brilliant Project Management: What the Best Project Managers Know, Do and Say
Authors: Stephen Barker, Rob Cole
Projects - and Project managers - are failing at an alarming rate. In the IT industry only 24% of projects succeed according to the Government Office of Commerce. Railtrack and the upgrade of the NHS are high profile examples of large project failures. And there are plenty of low-profile examples available too - as any viewer of Channel 4's Property Ladder programme will confirm. In an ever growing market, Brilliant Project Management stands out from the crowd. This revised edition is part of the high profile Brilliant series and the first edition redefined the mould for books in this category. Through its engaging and entertaining approach, Brilliant Project Management does more than just talk you through the process. It provides practical advice and techniques taken from people's experience in the real world so you always know exactly what to do and say to make your project a success. Brilliant Project Management highlights the areas where your actions and behaviours will make the difference between failure, an average outcome, and a huge success.Whether you're always behind schedule and fighting to catch up, haven't a clue where to start, or simply want your projects to be more successful, this book will teach you simple and effective techniques to leading successful projects every time.
Red Pepper Price: R225.95 Delivery Time: 5-7 days
ISBN-13: 9780273722328 (ISBN-10: 0273722328) Format: Paperback No of Pages: 176pp Publisher: Pearson Education Limited Publication Date: 15 Jan 2009 Country of publication: United Kingdom Click here to order now |
| Project Manager |
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By: Richard Newton
Successful project management is ultimately about effective communication, and more broadly, effective people management. Most books, however, deal largely with process - the mechanical, methodological side, and play down the human side. The Project Manager is a fresh approach to project management: it moves beyond the formal methodologies and techniques to shed light on the core skills that will make you a great project manager. It puts the project manager centre stage and provides you with an invaluable set of experience-based lessons, tips, and advice to help you consistently deliver the results you want. Whether you are a project manager yourself, or someone who works with or recruits project managers, this book will be essential reading.
Red Pepper Price: R405.95
Delivery time: 5-7 days ISBN-13: 9780273723424 (ISBN-10: 0273723421) Edition: 2nd Revised edition Format: Paperback No of Pages: 328pp Publisher: Pearson Education Limited Publication Date: 23 Apr 2009 Country of publication: United Kingdom Click here to order now |
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How to Spend Less |
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Author: Richard Templar
Can life really be fun and frugal? The answer is yes. You don't have to stop enjoying yourself to reduce your outgoings. This wise, witty and warm guide shows you loads of simple, fun and pain-free ways to make your money go further without taking the pleasure out of life.
Red Pepper Price: R195.95
Delivery Time: 5-7 days
ISBN-13: 9780273725558 (ISBN-10: 0273725556) Format: Paperback No of Pages: 224pp Publisher: Pearson Education Limited Publication Date: 21 Apr 2009 Country of publication: United Kingdom Click here to order now |
| Africa Rising |
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Authors: Vijay Mahajan, Robert Gunther With more than 900 million consumers, the continent of Africa is one of the world's fastest growing markets. In Africa Rising, legendary global business consultant Vijay Mahajan reveals this remarkable marketplace in all its richness and complexity, and helps companies understand the massive opportunity it presents. Mahajan tells the stories that western executives and managers rarely hear: stories of African entrepreneurs, executives, and enterprises that are identifying powerful market opportunities and capitalizing on them. He teaches the lessons that Africa's successful and failing ventures have learned about succeeding on the continent... how Coca-Cola executives in Nairobi "walk with the market"... what Unilever has learned from its "consumer safaris"... how Guinness is learning how to become authentically African... how global companies are overcoming Africa's unique political, economic, and resource challenges... how local entrepreneurs are profiting even in profoundly troubled states like Rwanda. Mahajan reveals how companies are mining the growing South African "black diamond" middle class... how foreign investment is increasing even in politically mismanaged states like Zimbabwe... how India and China are staking out huge positions throughout Africa. Simply put, in an era where new growth is tougher and tougher to achieve, Vijay Mahajan's Africa Rising uncovers what may be your largest untapped growth opportunity.
Red Pepper Price: R255.95 (incl.)
Delivery Time: 5-7 days ISBN-13: 9780132339421 (ISBN-10: 0132339420) Format: Hardback No of Pages: 288pp Publisher: Pearson Education (US) Publication Date: 28 Sep 2008 Country of publication: United States Click here to order now |
| Winners Never Cheat |
Winners Never Cheat: Even in Difficult Times
Author: Jon Huntsman, Glenn Beck
Times are difficult and uncertain. In times like these, some will say that you can no longer afford principles, ethics, or honesty. They're 100% wrong and the proof is right here, in Jon Huntsman's Winners Never Cheat: Even In Difficult Times. Who's Jon Huntsman? Someone who started with practically nothing, and made it to Forbes' list of America's Top 100 richest people: a self-made multi-billionaire. This book presents the lessons of his lifetime in business: a life that has included the best of times and the worst. The first edition became an instant classic; now, Huntsman has thoroughly updated it with new chapters on maintaining your principles in difficult times, when dishonest sharks seem to be everywhere. This is no mere exhortation: it's as practical as a book can get. It's about how you listen to your moral compass, even as others ignore theirs. It's about building teams with higher values...sharing success and taking responsibility...earning the rewards that only come with giving back. Huntsman built his career and fortune on these principles. You don't live them just to win : you live them because they're right. But in an age of cheating and scandal, Huntsman's life proves honesty is more than right: it's your biggest competitive differentiator. So, consider what kind of person you want to do business with. Then, be that person and use this book to get you there. All author royalties from this book go to the Huntsman Cancer Foundation.
Red Pepper Price: R255.95 Delivery Time: 5-7 days
ISBN-13: 9780137009039 (ISBN-10: 0137009038) Edition: New and Expanded ed Format: Hardback No of Pages: 256pp Publisher: Pearson Education (US) Publication Date: 27 Nov 2008 Country of publication: United States
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| Jeffrey Gitomer's Little Teal Book of Trust |
Jeffrey Gitomer's Little Teal Book of Trust: How to Earn it, Grow it, and Keep it to Become a Trusted Advisor in Sales, Business and Life
Author: Jeffrey Gitomer Trust is a combination of the value that others perceive in you, and their willingness to harmonize with and accept your advice to help them succeed. It's people seeking and taking your advice both as a counselor and a confidante. Someone who trusts you to a point where they call at some critical stage, because they know you are the ONE who can help them in a way that others cannot. But how do you develop trust? Follow the advice of Jeffrey Gitomer, bestselling author of the Little Books, which have now sold more than two million copies worldwide. As the world's foremost expert on selling, Gitomer is uniquely qualified to speak on the issue of trust, having earned a position of trust, both to his customers and readers. Gitomer advises that trust is not the product of any secret formula. It's not something you can lay there and wait for it to happen to you. Gaining, building, and maintaining a high level of trust involves thinking, and requires reading, a clear mind, a focus on becoming a world-class expert, studying, risking, failing, the right attitude, and lacing your boots straps tighter when times are tough. But you can do it and when you do, it will lead you to wealth beyond money. It's not success, it's fulfillment - both to you and the people who trust you.This book provides the insights and answers to all of these elements of trust, and gives the reader a solid understanding of the process, and a step-by-step game plan to achieve it.
Red Pepper Price: R225.95
Delivery Time: 5-7 days
ISBN-13: 9780137154104 (ISBN-10: 0137154100) Format: Hardback No of Pages: 208pp Publisher: Pearson Education (US) Publication Date: 28 Jan 2009 Country of publication: United States Click here to order now |
| Personal Impact |
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Authors: Amanda Vickers, Steve Bavister, Jackie Smith
Have you ever missed out on a job or promotion because you didn't make a positive impression? Would you like to be able to influence people and assert yourself more confidently? Do people remember your colleagues but forget you? Achieving what you want in life depends largely on the impact you have on others. You only get one first impression, but in today's world, people are so busy and distracted that it's harder than ever to make a real impact on someone's life. Personal Impact tells you everything you need to know to be able to connect with people quickly, easily and powerfully. This book is packed with practical hints and tips that you can put to use immediately, including: how to harness your body language to convey authority how to handle nerves on big occasions how to make yourself instantly likeable how to master the art of persuasion. There's also a wealth of advice on what to avoid such as carrying bags into an interview or failing to make eye contact when giving a presentation. Remember, you only get one chance to make a first impression.
Red Pepper Price: R225.95 Delivery Time: 5-7 days ISBN-13: 9780273720324 (ISBN-10: 0273720325) Format: Paperback No of Pages: 288pp Publisher: Pearson Education Limited Publication Date: 15 Dec 2008 Country of publication: United Kingdom
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| Project Managing Change |
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Author: Ira Blake, Cindy Bush
Are you responsible for getting results? Do you need to get things to change and then make sure that change sticks? Do you want to know the most effective ways to really get things to change for the better? Project Managing Change gives you practical, sensible solutions to real business change issues. By combining best practice from change management and project management, it empowers you to select from a range of easy-to-use tools specially designed to uncover and resolve common problems and difficulties. Tested and proven to be effective, the emphasis is on the actual tasks and activities you need to get done to make sure that change happens. The logical, modular approach makes it easier to apply the advice and guidance to your own unique situation. It helps you assess the scope and scale of the change you need to make and plan what you need to do to make it happen.
Red Pepper Price: R445.95 Delivery Time: 5-7 days ISBN-13: 9780273720454 (ISBN-10: 0273720457) Format: Paperback No of Pages: 400pp Publisher: Pearson Education Limited Publication Date: 15 Dec 2008 Country of publication: United Kingdom
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| Instant Entrepreneur |
Instant Entrepreneur: The Faster Way to Start-Up Success
Author: Robert Ashton
More than 300,000 people start a business every year and twice that number run an enterprise that is less than three years old. That's almost a million people with commitment, enthusiasm but less than three year's experience. Instant Entrepreneur provides that missing experience. It contains hundreds of proven short-cuts learned and refined over the years by successful entrepreneurs. These are not risky ways to cut corners, but known ways to avoid the costly and time wasting blind alleys. Light on theory and heavy on practice, you'll find lots of case studies and tried and tested tips you'll read what to do, how to do it step by step, and then see how someone else has benefited by following the same short cut.
Red Pepper Price: R255.95 Delivery Time: 5-7 days
ISBN-13: 9780273720614 (ISBN-10: 0273720619) Format: Paperback No of Pages: 216pp Publisher: Pearson Education Limited Publication Date: 05 Dec 2008 Country of publication: United Kingdom Click here to order now |
| A New You |
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Author: Nicola Cook
The mindset, motivation and tools you need to unlock the secrets of successful change, unleash the power of possibility and make your life the best it can be - just one small step at a time. It's time to discover the new you; it's like the old you only better!
Red Pepper Price: R225.95 Delivery Time: 5-7 days ISBN-13: 9780273722694 (ISBN-10: 0273722697) Format: Paperback No of Pages: 248pp Publisher: Pearson Education Limited Publication Date: 04 Dec 2008 Country of publication: United Kingdom
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| SocialCorp |
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Author: Joel Postman
This book will help companies of all sizes develop and implement a strategy to become a SocialCorp, a company that has adopted social media intelligently and effectively, in a way that does not compromise the company's primary obligations as a corporation. While the conversational and engagement values of social media are well understood, many social media theorists often overlook the realities faced by the large corporation, like accountability to shareholders and regulators, and how these factors cannot be overlooked in corporate social media adoption. Using case studies and analysis of available social media tools, and proven corporate social media strategies, the book will help corporate communicators understand the new communications landscape, the power of social media, and how to adopt it intelligently in a corporate environment.
Red Pepper Price: R205.95 Delivery Time: 5-7 days ISBN-13: 9780321580085 (ISBN-10: 0321580087) Format: Paperback No of Pages: 208pp Publisher: Pearson Education (US) Publication Date: 28 Jan 2009 Country of publication: United States
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| Career Salesperson |
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Author: Stephan Schiffman
Suitable for those who have been playing the sales game for a while, but have no interest in hanging it up anytime soon, this book guides readers through decisions they must make every day - Should I stay in a position where my boss is ten years younger than me? And would it be ethical to shift laterally to the competition?
Red Pepper Price: R165.95 Delivery Time: 5-7 days
ISBN-13: 9781598698190 (ISBN-10: 1598698192) Format: Paperback No of Pages: 192pp Publisher: Adams Media Corporation Publication Date: 25 Jan 2009 Country of publication: United States
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| Tough Conversations with Your Employee |
Tough Conversations with Your Employee: From Performance Reviews to Terminations Tackle Any Topic with Sensitivity and Smarts
Author: Lynne Eisaguirre
The hardest part of managing employees is finding a balance between being their friend, being a leader, and being their boss. No matter what industry you are in, as a manager there are bound to be tricky conversations that you must have with your employees. This guide shows people what to say and how to say it.
Red Pepper Price: R195.95
Delivery Time: 5-7 days
ISBN-13: 9781598698800 (ISBN-10: 159869880X) Format: Paperback No of Pages: 224pp Publisher: Adams Media Corporation Publication Date: 30 Jan 2009 Country of publication: United States
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| Tough Conversations with Your Boss |
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By: Lynne Eisaguirre Even if you have a great relationship with your boss, asking for a payrise, bonus or a holiday can be scary. This step-by-step guide helps you to make these tricky situations a bit easier by giving people examples and advice on how to start conversations, get what they want out of them, and build good communication habits. Red Pepper Price: R195.95 Delivery Time: 5-7 days
ISBN-13: 9781598698817 (ISBN-10: 1598698818) Format: Paperback No of Pages: 224pp Publisher: Adams Media Corporation Publication Date: 30 Jan 2009 Country of publication: United States
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| 101 Ways to Stand Out at Work |
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By: Arthur D. Rosenberg
Skills, talent, and hard work are not enough to survive in corporate world. Many competent professionals sabotage their own careers, missing opportunities to receive credit and win promotions. This title shows the reader how to: identify and counter personal weaknesses; correct self-sabotaging behaviors; and analyse and adapt to corporate culture.
Red Pepper Price: R195.95
Delivery Time: 5-7 days ISBN-13: 9781598699814 (ISBN-10: 1598699814) Format: Paperback No of Pages: 256pp Publisher: Adams Media Corporation Publication Date: 30 Jan 2009 Country of publication: United States
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