REMINDER - SHOP STEWARD TRAINING

Presenters

Presented by one of two highly experienced labour trainers:

Jaco Taljaard has a B.COM Honours degree in Human Resource Development and is a highly experienced trainer and HR & IR consultant.

Gary Watkins, BA LLB has more than 22 years experience in the HR and IR field and is an experienced facilitator.

Course Overview

• Understand the functions and structures of Trade Unions
• Understand the role and duties of a shop steward at the workplace
• Facilitate effective interaction with management
• Understand the mechanisms of a grievance procedure
• Understand the mechanisms of a disciplinary code and procedure
• Know different approaches to handling conflict at the workplace

The methodology is based on interactive learning, role plays, case studies and video training material

Course Content

Understand the functions and structures of Trade Unions

• Collective vs individual employment law
• Understanding and interpreting collective agreements, labour agreements
• Potential sources of conflict
• Communication of union policy and directives
• Dealing with company communications
• The union as a stakeholder in the success of business objectives

Understand the role and duties of a shop steward at the workplace

• Role and responsibilities of shop stewards
• Key Labour Court decisions on the roles and responsibilities of shop stewards
• Industrial action (lawful means of resolving disputes)
• Learning resources for shop stewards
• Trade union member education

Facilitate effective interaction with management

• The supervisor / foreman - shop steward relationship
• Management - shop steward meetings
• Effective workplace discussions (interpersonal role plays)

Understand the mechanisms of a grievance procedure

• Roles and responsibilities of shop stewards
• Effective representation in disciplinary enquiries
• Effective evidence and argument
• Statutory remedies for unfair workplace practices