Any thoughts on how you would handle and overcome these 113 Common Sales Objections?
NO NEED or NO INTEREST Type of Sales Objections
"I'm happy with (Name of the vendor they are using), thanks."
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"We're fine with what we have."
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"I'm comfortable with who we have."
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"Hi." (said in a very unfriendly way)
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"I have no interest at this time."
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"I have no interest in what you sell."
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"Honestly, I have no need for it right now."
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"I'm not interested!"
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"I don't take cold calls."
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"I really don't know."
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"I'm not sure that I need this."
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"Why do I need this?"
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"I don't think I need this."
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"Do not call me anymore!"
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"Please do not call here anymore."
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"Just call me back another day, bye."
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"I cannot make a decision right now!"
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"We're ok with what we have."
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"I'll have to think it over and I'll give you an answer tomorrow."
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"I'll be ready to buy on your next call."
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"Go ahead and send me some information."
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"I don't take calls from telemarketers."
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"I'm on the DNC list!"
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"Bye!"
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"I don't take calls from people like you!"
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"I've had enough of these calls, who's your manager?"
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"How do you know what I need?"
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"I feel like I'm being pushed."
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"If you push me then I will not buy from you!"
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"I have no time for a sales meeting."
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I"m not interested in meeting right now."
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The PRICE Type of Sales Objections
"How much does it cost?"
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"We have no money for that right now."
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"You are too expensive."
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"We've maxed out our budget for this year and have no extra money."
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"I don't have the money right now."
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"I have no money."
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"I cannot spend any money right now."
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"I can get my friend to do it."
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"I can buy it cheaper from (Name of your competitor)."
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"I can't charge anything till next month."
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"I'm way above my head in bills."
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"Let me review the pricing, call me back tomorrow."
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"I cannot commit to 6 months."
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The TIME Type of Sales Objections
"I haven't had a chance to look over the material you had sent."
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"I'm in a meeting, can't talk now!"
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"Talk to my assistant."
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"I'm busy, ok?"
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"I'm too busy to speak with you right now!"
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"Can you call me back?"
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"Call me back tomorrow."
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"Can you call me back next week?"
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"I'll call you back."
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"I can't talk right now."
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"You are wasting my time."
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"It's a waste of my time."
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"Call me back in one month."
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"Try me in a few weeks."
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"I've been slammed with work."
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"I've been crazy busy!"
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"I'm on the other line."
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"This is really not a good time."
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"Speak to my assistant, ok?"
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"Can you call back and leave a message?"
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"Just send me an email as to what you want, ok?"
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"I'm on the DNC List, did you know that?"
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"Yeah, gotta run, thanks!"
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"I can't make a decision right now!"
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"I need to speak with my co-business partner first."
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The CREDIBILITY OF SOURCE Type of Sales Objections
"How do I know that you are from the company you say that you work for?"
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"I read some negative things about your company the other day."
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"I don't do business with people I don't know."
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"I only buy from people that I know or who are referred to me."
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"Do I know you?"
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"I've tried that before and it never worked."
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"I lost a lot of money the last time I worked with you guys!"
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"I wasted a lot of money the last time I worked with you guys."
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"How did you get my name?"
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"Who are you?"
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"What kind of training do you have?"
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"How long have you been doing this?"
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"Give me one reason why I should listen to you?"
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"Give me one reason why I should buy from you?"
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"What do you really know about my industry?"
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"After what I have heard about your company, I do not trust you."
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"I've heard some bad stuff about your company."
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"I don't know anything about you or your company."
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"You should not be calling the CEO of our company!"
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"I don't believe you!"
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"I just don't buy it."
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The PRODUCT FEATURE Type of Sales Objections
"I am not a big fan of the coloring."
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"I need something more modern."
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"It's too big."
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"It's too small."
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"What happens if it breaks?"
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"The product is garbage!"
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"They break too easily."
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"It's not dependable."
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"It will cost me way too much to fix."
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"I only buy American."
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"A 90-day guarantee means nothing to me."
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The SERVICE FEATURE Type of Sales Objections
"The return time is way to slow for me."
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"The frequency is not good."
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"I need this done quicker."
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"What's my ROI?"
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"What kind of quality can I expect?"
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"How do I know that you guys are legitimate?"
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"How do I know you will get this done the first time around?"
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GATEKEEPER OR SCREENER Type of Sales Objections
"Why do you want to speak with (Name of your prospect)?"
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"What is this call regarding?"
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"(Name of their boss), says that he/she is not interested."
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"(Name of prospect) has no interest!"
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"(Name of prospect) does not accept cold calls!"
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