Spotting the High Compliance Style in conversations

The High Compliance style has these behavioral characteristics:

· Likes accuracy and cautiousness
· Is good at creating policy and procedures and responding to rules set by others
· Can be perceived as too cautious by other styles
· May be overly critical of self and others
· Enjoys solving complex problems and thinking through details
· Analyzes and systematizes
· Has high expectations
· Expects others to follow the rules too
· Is troubled by risky situations and unscheduled events
· Does not like too much focus on emotions or feelings
· Fears criticism of work
· Will worry during times of change
· Reduces stress by having alone time to think
· Needs to learn to be more open verbally to share what is in his or her mind and 
  heart
· Is a cautious decision maker

Someone with a High Compliance style will be drawn to:

· Conservative ideals
· Proven records
· High-quality standards
· Formality
· Privacy
· Measurable value and results

When speaking with a High Compliance-style person, use these phrasings:

· "The research shows . . ."
· "Would you analyze the data?"
· "There is no risk in us exploring these three options first . . ."
· "The facts are . . ."
· "There is a 90-day guarantee . . ."
· "This has a proven track record . . ."

When talking with a High Compliance-style person, avoid:

· Rushing the conversation, leaving little or no time for questions
· Asking for a personal opinion, gut reaction, or personal information
· Being emotional, random, or disorganized

Who do you know who prefers the High Compliance Communication Style?

How can you use these ideas to connect with them?

Each person has a preference that includes looking out of one, two, or three of these communication styles. One or two styles tend to be used less than the others. The style we use less is the one that we likely have the most trouble with when we interact with people who choose that style as their preference.

To see the previous week's Communication Tips, click here.  

I'd like to personally invite you to  the Talent@Work ^® seminar. If you are responsible for coaching and developing employees, or if you are looking for ways to improve engagement, selection and retention of employees, or you want to be more effective at People Reading, then Talent@Work ^® was designed for you!

This two and a half day workshop gives you new tools for communicating, managing, coaching, selection, and team development. The next sessions will be held June 6, 7, and 8 or September 20, 21, and 22, at the William Penn Inn, Gwynedd PA.

An added benefit is a chance to network with other Talent Managers and learn how they are using these tools. On the second day of the workshop, we host a dinner for participants and Talent Managers who attended prior sessions. This is a great way to expand your professional network as well as your management tool kit.

Here is what some of the recent Talent@Work® participants said about their experience:  

• "In the workshop  you will learn so much about yourself and new "people reading" skills that will be beneficial to you in your management, team development and coaching employees."  Sr Director.   
   
• "Thank you for an outstanding professional development experience this week ... I learned a great amount of information to take back to my organization. The Communications Styles and Motivators assessments yield exceptional validated information that allow organizations to make better decisions in helping develop talent within the organization."Director, Leadership and Management Development, Sanofi-Aventis
   
• "Shawn's vast and thorough knowledge of human behaviors, workplace motivators and natural talents is the best I have ever seen. She is able to quickly and easily explain complex tasks and provide real life examples to drive home key concepts. Shawn's mastery of these skills enable her to really help her clients tap into their full potential and help teams perform at their best. The implications for superior business results are undeniable. I highly endorse Shawn, her company and the Talent@Work® seminar." Director, Talent Acquisition, Johnson & Johnson

You'll find more of these on The Professional Development Group's website, www.TheProfessionalDevelopmentGroup.com.

To assure that each participant has plenty of personal time and attention, enrollment is limited to 10 participants. If you or someone you know is interested in more details and the agenda, please contact me at 888-959-1188 x81.

Michelle Martinez

MichelleMartinez@theprofessionaldevelopmentgroup.com

Client Solutions Director

The Professional Development Group

Shawn

Executive Coach * Author * Keynote Speaker

The Canadian Business Network comments on Conversation for Change in an article entitled: Great Ideas: Smart Ways to Resolve Conflicts.

Shawn Kent Hayashi was given the 2010 Chairman's Club Award for oustanding service to the community at the TTI Performance Conference in Phoenix, AZ in January, 2011.

Check out the Talent@Work® blog where the community of people who are committed to bringing their Talent to Work connect, ask questions, and share their ideas.

Keynote Presentations

Mentors, Networks & Role Models: Owning Your Career Development and Emotional Intelligence@Work are two of Shawn's keynote presentations.  If you have an upcoming event in which you want to engage your team or community in conversation about relationship building, please talk with us about these presentations and how they could serve your meeting objectives. 

Shawn's newest book

To read the first chapter or order your copy, click here.

View our online store for additional products and services we offer.