LAN Systems
 
January/February 2010
Happy 2010!
Happy New Year!

 

We would like to start the year with a discussion of the Top Healthcare IT Trends that we will see in 2010.  For many reasons, the trends for 2010 are not much different from 2009. With the guidelines still changing for the HITECH Stimulus bill surrounding "meaningful use" and certification, the rise in EMR/EHR implementations didn't happen.  Social media grew by leaps and bounds as more practices, physicians and patients connected for a relatively small investment.  Demonstrating a return on each technology investment remains important as practices stay in cost controlling mode. 

 

Our predications for the Top Healthcare IT Trends of 2010 are, like horoscopes, general in nature and for entertainment purposes only.

 

EMR/EHR implementation, to include CPOE, HIE and ePrescribing

Fax servers replacing fax machines

Scanning

Document management tools

Communications using Ultra High-Speed Broadband

Tablet PCs

Green IT

Social Media

Virtualization

 

From all of us at LAN Systems, our best wishes to you and yours for a happy, healthy and prosperous 2010!

ARRA HITECH Stimulus Update

Federal Government Releases EMR "Meaningful Use" Guidelines ProposalLiz's Doctor

 

On December 30, 2009, the Centers for Medicare and Medicaid Services issued a 556-page proposal detailing guidelines for determining which doctors' offices and hospitals will be eligible to tap nearly $20 billion in federal funds aimed at encouraging the use of electronic medical records.  The document will be officially published in the Federal Register on January 13, 2010, and includes a 60-day comment period.  A final rule is anticipated by late Spring.

 

Part of the American Recovery and Reinvestment Act passed into law last year set aside the cash for physician practices and hospitals that can show "meaningful use" of EMR technology, but didn't spell out how such use would be determined. That left the medical industry wondering who would be eligible to collect what could amount to $40,000 per doc over the course of a few years.

 

The new proposal (PDF), which is open to public comment, provides some detail. But it doesn't reveal which EMR solutions will be certified under the program or explain who and how those solutions will be certified.  Practices and hospitals will be able to tap the ARRA funds if they meet the following criteria:

 

1.       "Eligible professionals" (EPs - physicians) must use "computerized physician order entry" or EMRs for at least 80 percent of all orders. Hospitals must use CPOE for at least 10 percent of orders.

2.       The EP or hospital must be able to electronically check for drug-drug, drug-allergy and drug-formulary interactions to make prescribing drugs safer.

3.       Eighty percent of all patients must have at least one entry in a "problem list of current and active diagnoses," or " an indication of none as structured data."

4.       Eligibility requires electronic prescription capability; at least 75 percent of all prescriptions must be made using an eRx system.

5.       Eighty percent of all patients must have at least one eRx (or an indication of no prescription).

6.       Eighty percent of all patients must have at least one entry denoting an allergy to medication (or an entry indicating no allergies).

7.       At least 80 percent of all patients must have demographic data recorded (language, insurance, gender, race, ethnicity and dates of birth and death "in the event of mortality").

8.       At least 80 percent of all patients of 2 years old and older must have vital sign data recorded (height, weight, blood pressure, body mass index and growth charts for patients ages 2 to 20).

9.       At least 80 percent of all patients of 13 years or older must have their smoking status recorded.

10.    At least 50 percent of all patients must have their clinical lab tests recorded.

11.    Eligibility requires the generation of at least one list of patients with a specific condition "to use for quality improvement, reduction of disparities and outreach."

12.    EPs and hospitals must report ambulatory quality measures.

13.    Follow-up or preventive care reminders must be sent to at least 50 percent of patients aged 50 or more.

14.    EPs and eligible hospitals must implement five "clinical decision support rules relevant to specialty or high clinical priority," including diagnostics, and the ability to track compliance with the rules.

15.    Insurance eligibility must be able to be checked electronically for at least 80 percent of all patients.

16.    At least 80 percent of all insurance claims must be filed electronically.

17.    At least 80 percent of all patients requesting electronic copies of their health records must receive them within 48 hours.

18.    "At least 10 percent of all unique patients seen by the EP are provided timely electronic access to the health information."

19.    "Clinical summaries are provided for at least 80 percent of all office visits."

20.    Eligibility requires at least one test of the EMR system's ability to exchange clinical information with other EPs' or hospitals' systems.

21.    "Perform medication reconciliation for at least 80 percent of relevant encounters and transitions of care."

22.    "Provide summary of care record for at least 80 percent of transitions of care and referrals."

23.    Eligibility requires at least one test of the EMR system's ability to submit data to immunization registries."

24.    Eligibility requires at least one test of the EMR system's ability to submit lab reports to public health agencies - unless those agencies lack the ability to receive that data electronically.

25.    Eligibility requires a review of the data security of the EMR system and implementation of any security updates.

Twitter for the Physician Practice

To continue our coverage of Social Media platforms, in this issue we will expand our discussion of Twitter.  Twitter is a free social networking and microblogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the author's (practice's) profile page and delivered to the author's subscribers who are known as followers.  Twitter is gaining in popularity in the healthcare setting, as a tool to disseminate information, establish the viability of your practice, market the practice and to monitor the reputation of the practice.  Below are a few tips for getting started:

 

Ø  Make sure your website is ready for potential patient access

Ø  Devise a Twitter strategy for your practice - to include who can Tweet and what will be Tweeted To create a Twitter account, access http://twitter.com/ through the Internet

Ø  Follow individuals or organizations in your geographic area

Ø  Tweet once a day during the business week

Ø  Tweet about health related issues, current events or issues related to your specialty

Ø  Limit advertising Tweets

Ø  Do not Tweet about personal activities or issues

Ø  Respond in a "direct message" to local "followers" with a special offering related to your practice (i.e. $100 off cosmetic dentistry)

Ø  Never discuss specific patients

Ø 

Follow the Healthcare Blogger Code of Ethics.

Ø  Monitor the reputation of your practice by searching Twitter for mention of your practice or physicians - assign a specific staff member to monitor

 

LAN Systems is sponsoring a series of free seminars to assist practices with implementing a Social Media strategy.  Our first "Social Media for the Physician Practice" seminar will be held on February 24, 2010, and will feature step-by-step instruction on utilizing Twitter.  To register to attend, please contact Liz Hansen at liz.hansen@lansystems.com or 770.662.0312.  We look forward to seeing you there!

 

LAN Systems partners with Comcast to offer business services

 

LAN Systems has partnered with Comcast to offer high-speed internet and voice to physician practices throughout the metro Atlanta area.  The partnership began as a pilot program between Microsoft and Comcast after Comcast was selected as a 2009 Microsoft Worldwide Partner Conference Awards winner in Communications Sector Partner of the Year.  With the success of the test program, Microsoft conducted search and selection to bring the offer to partner with Comcast to its partners in the metro Atlanta market.  "LAN Systems is pleased to be selected for the Comcast partnership program," said Mary Hester, CEO. "This is an exciting offering.  It will provide the high-speed communications essential to competing in today's market at a substantial savings."

 

Comcast will be selling High-Speed 2go to physician practices through Comcast Business Services sales teams. As the nation's largest video provider, largest residential ISP and the third-largest residential phone provider, Comcast now has the ability to provide wireless mobility to consumers in a combination that is both competitive and differentiated from any bundled services on the market today. LAN Systems will be providing the IT solutions to customers to ensure that their networks and systems will run at peak performance.

With so many practices focusing on reducing costs, the partnership between Comcast and LAN Systems gives customers cost savings with an improvement in business technology. As more medical offices implement EHRs and Patient Portals to conform to "meaningful use," speed, cost and reliability of high-speed internet tools become a critical issue.  Practices will be able to take advantage of high-speed internet, voice and TV service and learn new ways for technology to drive their competitive advantage and patient care.

If you would like more information on the services, please contact lauren@lansystems.com

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In This Issue
Why Social Media?
Windows 7 Features
2009 ARRA Section 179
Keyboard
Technology Solutions and Services for the business side of medicine
 
EHR and Practice Management
Consulting
Setting solution goals
Functionality requirements
System selection
Implementation planning
Ongoing technology review
 
Virtual Chief Technology Officer (vCTO)
Virtual Chief Technology Officer expertise to align practice and IT strategy
Set IT goals
Manage IT costs
Plan for growth
 
Architecture Review
Assess system needs
Define objectives 
Recommend upgrades
 
System Installation
Hardware implementation
Software implementation
LAN / WAN Design & Integration
Turn key installation and testing
 
Support Services
Packages that bundle on-site and remote support with HelpDesk to provide comprehensive service level agreements
Help Desk support (remote access/phone support)
24 x 7 maintenance contracts
Hardware & Software support and troubleshooting
Printer repair
 
Internet Solutions
High Speed Business Internet Access
Business Email
Web design & hosting
Wi-Fi HotSpots
 
Emergency Services
Server, network, hardware
Business critical software

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