Prevent Claims! Tip
How to WOW the EEOC
Diamondback RattlesnakeMarch 12, 2008
Greetings!

If you have ever received an EEOC Charge of Discrimination, you might feel like you've stepped on a rattlesnake.  But fear not, the EEOC is not out to get you.  They are simply transferring a complaint filed by an unhappy employee.  They will await your response before making any decision about how to proceed.  This Prevent Claims! Tip will help you WOW the EEOC and put your best foot forward.
 

Your response to the charge
First of all, make sure you preserve all documents relating to the employee who filed the charge, and hold onto them until the EEOC matter is resolved.  Second, make sure all employees know that retaliation against any employee making a charge is strictly prohibited.  You can do this by re-circulating your anti-retaliation policy.  You will then write your company's Position Statement which should include:

  Your company name, address, and what you do
   The number of folks you employ
   A factual response to each allegation raised in the original Charge
   An explanation of why you took the steps alleged to be discriminatory
   Copies of all relevant documents
   Copies of all relevant policies or procedures
   A list of all decision makers involved in  the charge
   All documents and a rationale for why someone else allegedly received more favorable treatment

When you write your Response or Position Statement, tell a persuasive story that the EEOC can understand and relate to. 
A chronology is often helpful to show what happened, when, and why.  Remember:  the Commission has no preconceived notion as to who's right and who's wrong, so demonstrate to the Commission that no discrimination occurred. 
Tell a good story

Follow the simple rules above and you may well find that the Charge against you, like many EEOC claims, is dismissed.  And if you need a hand drafting a Response, please feel free to give us a shout.

As always, thank you kindly for your support.

Cordially,

Beville

Prevent Claims, LLC
Preventing & resolving claims

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