December 2009   Vol. 4 No. 12
 
 
IN THIS ISSUE:
 
 
Fostering friendships for a lifetime.

That just about sums up my week-long trip to Cuba last month. As I reported in November's e-newsletter, I was one of sixty players (made up of four teams) from the Eastern Massachusetts Senior Softball Association who played against a talented, warm and friendly group of Cuban softballers.

After our team won the opening game, the Cubans figured out how to play "slow-pitch" and took most of the remaining six games.

To read more about my historic adventure - that made news worldwide - Google the words, "softball diplomacy" and also click on the "In Cuba" link to the right.

With 2009 winding down and hopes of a better year to come, what better time to think about fostering a more meaningful and engaging relationship with your workforce. Keep those valued employees you count on every day upbeat and productive. After all, your business success is all about happy employees making happy customers.

Many thanks for all your support this year. My best wishes for a happy, healthy holiday season and a new year filled with opportunity and hope.

signature - Les
Les Gore
 
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8 Winning Workplace Resolutions for 2010
2010 will likely greet you with a host of challenges in recruiting, retaining and motivating top talent, despite near-record unemployment.

2010

"Despite the global recession and rapidly rising unemployment levels, research shows that employers are already facing a scarcity of skilled talent, with executives worldwide predicting an increase in voluntary turnover at their companies," cautions Joyce Gioia, a workforce futurist and CEO of Employers of Choice Inc. "To stop the unprecedented churning that is coming, companies need to resolve to take proactive steps now to ensure they have the talent they need to compete." This, from a recent article in Talent Management magazine.

As a recent issue of the "Herman Trend Alert" pointed out, the 2009 Employment Dynamics and Growth Expectations (EDGE) Report reveals some insights into the current hiring environment:

Nearly half (47 percent) of managers surveyed cited "a shortage of qualified applicants" as their top hiring challenge, with their time to fill a vacancy averaging 4.5 to 14.4 weeks.

55 percent of employees plan to change "jobs, careers or industries" when the economy recovers.

To be competitive, stay ahead, and put your business on top you should heed this warning and take steps now to retain your valued employees and avoid this unwanted turnover.

Here are eight resolutions to make for 2010:
  1. Resolve to train all leaders before moving them into supervisory positions; doing so will cut employee turnover and increase engagement substantially.
  1. Commit to investing 5 to 10 percent of gross receipts on training - a major driver of retention. Your staff will appreciate it and so will your customers.
  1. Invest time and effort in crafting an excellent on-boarding program for new recruits - one that starts with their first contact with your company and ends at least at the end of the first year of employment.
  1. Decide to begin now to provide reorientation and on-boarding for all long-term employees. Think about how much has changed in the past 10 years. Create a special reorientation for long-tenured people.
  1. Smash the silos that reinforce fear and hostility in the organization by creating a culture of caring inclusion and mutual support. Replace an outdated authoritarian culture with one in which people know they matter.
  1. Commit to becoming green and promoting good corporate citizenship throughout the community and your industry. Be the leader in the industry that other organizations seek to follow. People want to work with companies that make a difference for the environment and the community.
  1. Capitalize on the bonus that truly embracing diversity can provide. Understand that there are many types of diversity besides cultural and religious differences. Realize that every employee brings a unique set of gifts; your mission is to find them and encourage people to express themselves.
  1. Make the decision to develop and implement an effective employee suggestion program that rewards people for putting forth their best ideas.
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aboutUs About Les Gore
Les Gore, founder and managing partner of Boston-based Executive Search International has more than 25 years of recruiting, career development and
human capital experience, working with individuals and organizations ranging from multinational corporations to small, entrepreneurial businesses.

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