There is nothing so annoying as to have two people
talking when you're busy interrupting.
Mark Twain
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Who speaks, sows;
who listens, reaps.
Argentine Proverb
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Such is human psychology that if we don't
express our joy, we soon cease to feel it.
Lin Yutang
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You’d think that relating would get easier as you get
older. After countless conversations we should be
experts by now, right? The real experts agree that
one key to improving how you relate is improving
how well you listen. Consider these three tips from
the editors at
Communication Briefings: Lead
speakers with an occasional “Yes” or “I see.”
(Now that’s easy enough.) Lean
toward them to show you’re interested. (No
problem.) Limit your comments to 20% of
the conversation. (Yeah, right. I mean ... tell me
more!)
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TRY THIS |
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Found Magazine
Are you curious about the little scraps that make up
our daily lives? The editors of Found
Magazine certainly are. Their Web site
houses a collection of “found” stuff like love letters,
kids’ homework, to-do lists, napkin poetry, doodles,
old photos and more. Finds range from touching
apology notes to curse-filled rants, and whether
hilarious or sad, each piece reveals the true human
experience. Check for a new find every day ... or
submit your own!
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NEWS YOU CAN USE |
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Conversation Starters
Looking for a few fresh questions to ask when
networking? Here are some conversation starters.
- How did you get started in your field?
- What do you enjoy the most about your
profession?
- What makes your organization stand out from its
competitors?
- What major changes have you seen in your
profession?
- What trends do you see coming in your field?
- What’s the strangest/funniest event you’ve
experienced in your career?
- Describe your best day ever at work.
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HOT POINT |
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Passion Lives Here – The XX Olympic
Winter Games
Whether your passion is curling, speed skating or
bobsledding, if you can’t be in Torino, Italy, check
out the Olympic Web site for up-to-date event
schedules, news, great videos and more. www.torino2006.org
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WORDWISE |
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Word of the Day
As “word nerds,” we High Pointers are always looking
for ways to broaden our lexicon. One favorite trick:
Merriam-Webster’s Word of the Day. Each
morning, an e-mail arrives highlighting a word, its
definition and a brief history of its origin and use.
Before you know it, “abulia,” “persiflage” and “ossify”
are part of your daily diction. Check it out at www.m-w.com.
Look for “Word of the Day” and click "subscribe."
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HIGH POINT HIGHLIGHTS |
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Ridge Training
Can you relate? That’s the tagline
that came out of an intensive branding session for
Ridge
Training. From there, the High Point team
developed a strong story that communicated Ridge’s
unique method of providing relationship-oriented skills
training for sales and service professionals, managers
and teams. The result – a comprehensive brochure
that Ridge can use to share its message with
potential new clients – and a perfect example of our
theme this month. To download the full brochure
(PDF), check out
www.highpointcreative.com/ridge.htm.
Bethesda Hospital
Bethesda Hospital is home to St. Paul’s first
Parkinson’s clinic, the
Terrance D. Capistrant M.D. Parkinson's Center.
To get the word out to residents in St. Paul,
Minnesota, and the surrounding area, Bethesda
looked to High Point Creative to develop a
direct mail piece and advertisement. The campaign
highlights the new center as well as Bethesda’s
120-year history and reputation for excellence. You
can look at the ad and direct mail piece at www.highpointcreative.com/bethesda.htm
phone : 651.426.4012
email :
newsletter@highpointcreative.com
website :
www.highpointcreative.com
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