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News from Julie Lentner
December 2011
Julie Lentner
julie
Core Management Search
In This Issue
Did You Know?
What Good People Really Cost
How to Mind Our Manners
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Did You Know?

 

"Chocolate consumption has been scientifically linked to longer life. A few pieces of chocolate every month may make your life both sweeter and longer, according to the Harvard School of Public Health. A survey of healthy 65-year-old men revealed that those who ate sweets containing chocolate reportedly lived longer. Mortality was lowest among those consuming chocolate 1-3 times a month and higher among those who indulged in the habit 3 or more times a week. Surprisingly non-consumers had the highest mortality of all."

Source: Harvard School of Public Health

Go Green!

"In our hectic modern lifestyles, time is often what we value most. If you don't see as much of a good friend as you'd like, instead of buying them a hastily chosen gift that will collect dust or be thrown away, arrange to spend some time with them. It doesn't really matter what you choose to do-it's the opportunity to catch up that's important. And then if you do want to buy them a gift another time, you'll have a better idea what they might like."   

From:  

1,001 Ways to Save the Earth 

By Joanna Yarrow  

Quote of the Month

"You gain strength, courage and confidence by every experience by which you really stop to look fear in the face. You are able to say to yourself, "I lived through this horror,  I can take the next thing that comes along."

-Eleanor Roosevelt

We Support

 

Open Arms for Children in South Africa 

 

Alzheimer's Association

 

American Diabetes Association

 

American Cancer Society

 

Feed My Starving Children

 

Lupus Foundation


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Greetings!

 

GREETINGS!  December is one of the busiest months of the year. It is very much associated with Christmas, and a lot of customs and traditions are celebrated. It's a time of hustling, shopping, parties and celebrating with friends and family. Warmest thoughts and best wishes to all of you for a wonderful holiday and A very Happy New Year!

 

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We continue to help clients find the right talent and help you find a job that you love.  We hope you are finding the articles informative and useful.  If you like our newsletter, feel free to it to anyone who may be interested.  And, we invite you to 'Like' us on Facebook too. 

What Good People Really Cost     

 

EmployeeCostsWe all know that employee turnover costs businesses billions of dollars every year and some companies view employee turnover as a cost of doing business. However, it's usually compounded by poor hiring and management decisions/practices.

 

 

Common reasons why employees leave organizations: long hours, long commute, lack of a challenge, lack of opportunity to move up the ladder, weak supervisor relationship, wrong cultural fit, or the job does not match the reality of the position etc.

According to an article by Will Helmlinger of the Resource Development Group, "the cost to replace one Customer Service Representative earning $18,000 annually is nearly $58,000". A study by the Institute for Research on Labor and Employment, University of California, Berkeley evaluating the effects of the US Family Medical Leave Act found that "turnover costs for a manager average 150% of salary". The AARP report, "Focus on Health Care: Recruiting and Retaining Workers 50+" found that replacement costs for a medical/surgical nurse earning $46,835 annually could cost up to three times the nurse's salary. Based on the turnover rate at that time, the study estimated it would cost $92,442 to replace a medical/surgical nurse and $145,000 for a specialty nurse.

Why Are Costs So High?

You have to factor in all the costs which include the following:
  • Human Resources time to hire a new employee, hiring manager's time and other recruiting/interviewing costs
  • If it's a poor performer, salary and benefits covering the time employee was employed
  • Unemployment insurance, legal fees, severance pay
  • Formal and in-formal training/on-boarding costs
  • Impact of  customer/client relationships
  • Impact on co-workers morale and productivity
  • Lost customer/market share/company knowledge
  • Temporary staffing fees
These costs add up and take a toll on your organization's productivity and bottom line. In fact, research indicates that hiring and training costs vary from 25% to 200% of the employee's annual salary. So it's crucial to learn exactly what to avoid when hiring an employee and what you can do to make sure you're finding employees who have the right skills and are the right fit for the job.

Here's How We Can Help

We can help you avoid the high costs of turnover by working with your team to develop a recruiting strategy to help you find the best talent without the high fees. We review your job description - and if you do not have one, assist you in writing one. Job descriptions are a key part of the recruitment process and key to getting the right individual and the right talent for your open position.

We gather necessary info on candidates for you.  Our help includes, but is not limited to, the following: 
  • Education, certifications, licenses,skills and experience
  • Define essential and desirable qualifications
  • Description of tasks and essential functions
  • Social or environmental requirements, such as working in a team setting
  • Hours required to work, especially shift work or weekend work
  • Physical requirements
We also take the time to understand your business and the talent you will need as the business grows. We find qualified talent for your open positions and look for talent with additional skills so you have a pool on individuals to promote or potentially work on a major project as the company grows/changes.

We do all of this for our clients at a reasonable price. Our prices are typically 50% lower than our competitors. So as you get into 2012 and need talent, let Core Management Search take some of the load off your plate. Email jlentner@coremanage.com for more information.

How to Mind Our Manners         

 

With the holidays and so many celebrations this month is seems appropriate to talk about manners and how you can improve your etiquette. Things like sending thank you notes, having a firm handshake and knowing your table manners leave lasting impressions whether it's for your personal or work life.

Here are a few tips:

 

In Business

Pamela Eyring, President and Director of Protocol School in Washington D.C. says that to make a good impression when meeting someone, always dress professionally and make sure clothing is age-appropriate. 

"Introduce yourself by saying your name and shaking hands. And shake hands firmly - that goes for men and women. It shows confidence. If you have a challenging name, say it slowly." A trick for remembering the name of someone you just met is to repeat it several times in the conversation. And, always have a business card to exchange.

If You're the Host, Stay Cool

Being a good host starts with invitations. Whether it's an Evite or mailed invitation, make sure you're providing all pertinent information, including the who, what, when and where, along with RSVP or REGRETS ONLY information.

Emily Post, of the Emily Post Institute in Burlington, Vermont, said that if a host hasn't received a reply a few days or a week before the event it's okay to give guests a call to ask if they are coming. Guests of course should have been courteous by quickly replying.

A host should not only plan well, but provide ample room and take time to talk to each guest. Remaining calm is also a must-even if the food burns. "Thank yous" are not  just for guests. Hosts should show their appreciation by thanking their guests for coming as they leave.
Guests should arrive no more than 15 minutes late, offer to help and participate in the party. Remember to thank your host upon leaving and then by sending a note, email, or making a call the next day.

Table Manners

Table manners are important according to Joy Weaver of Dallas, TX for corporate and social etiquette.  She said, "Don't announce you are going to the restroom; get up and say "excuse me." Put your napkin on your chair to indicate you will return, to the left of your plate to indicate you are leaving.

Rolls should be torn into pieces, buttering one piece at a time. It's okay to butter a hot roll all at once. If you are ordering off the menu, wait to eat until everyone has been served. Weaver's tip for remembering placement of your bread and water?  B-M-W:  Bread to the left, meal in the center, water on the right.

Weaver said, utensils should be placed in the resting position on your plate; the knife on the back of the plate, blade facing in, the fork resting on the plate with the tines pointed at 10 o'clock and the handle resting at 4 o'clock. When you are finished place the knife next to the fork, its blade facing the fork.  To remember what utensil to use, work from the outside in.

We would like to thank all of you who continue to make Core Management Search a success.  Through the month of January we are offering a $25 gift certificate of your choice for any referral who becomes a client on the recruiting and resume writing side of our business.

Sincerely,


Julie Lentner
Core Management Search, LLC

 


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