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Featured Case Study: 

Vision Concepts & Monarch Beverages

VisionConcepts supports Monarch Beverages, a leading midwest beer and wine distributor, by helping them monitor promotional performance at retail - ensuring that they get their bang for their promotional buck.

 

Vision Concepts needed to: 

Make it easier for their field team to collect data at retail confirming merchandising performance, Easily incorporate photos as validation of retailer performance, and Save the time and money associated with transposing traditional survey data.

 

How Survey On The Spot helped: 
Surveys can be easily published as the promotional requirements change

 

Surveys can be taken on any smartphone, initiated by a mobile link or text message

 

Photo questions can validate merchandising performance

 

Data can be easily compiled for reporting and promotional payment support

 

What Vision Concepts has to say:
 

"My team LOVES IT.  They can enter responses to merchandising reports on their smartphones making it quick and easy to collect all of the data we need.  They are able to be more productive and so am I. Monarch loves the turn-around time and our ability to tailor surveys for all of the many brands they distribute.  The user interface and reporting system are quick and easy to use so I can change surveys in a moment's notice and provide the results later the same day."

- Michelle McPheron, Director, Vision Concepts

 

 Quick Links:

Pepsico

On The Spot 

Systems Partners with PepsiCo Foodservice to Offer Exclusive Discount on Real-Time Customer Feedback Technology

Survey On The SpotŪ 

 

This exclusive opportunity provides Pepsi-serving restaurants, stadiums, theme parks, colleges and universities a significant discount on the Survey On The Spot mobile solution - the first of its kind.  On The Spot Systems will provide a 25% discount on its "Basic" and "Pro" plans, as well as a 30-day free trial for new customers.   

 

This discount program allows PepsiCo Foodservice customers to take advantage of Survey On The Spot's unique features, including real-time customer feedback for service-focused industries, email list building, instant management alerts, and automated user-friendly reporting. 

 

"We recognize that customer satisfaction is paramount to Pepsico Foodservice," said On The Spot Systems President Ken Kimmel. "With Survey On The Spot, we can get real-time, actionable feedback into the right people's hands to quickly fix potential issues.  We are proud to help PepsiCo Foodservice customers reach the highest standards of customer service and guest satisfaction."

 

Click here to read the rest of the story
Introducing New Features for 
Survey On The Spot: 
Matrix-Type Questions & More Survey Branding Designs
Moving Towards 'Friction-Free' Business Transactions: Why We're Contract-Free 
 

'Interchange Zero' (IZ) reflects the idea that those pesky merchant fees you pay the credit card companies might better be used to drive business, since they add no direct value to a transaction.  An even larger opportunity exists around an idea we call 'Obligation Zero' (OZ), which is the 'Friction' that results from contracts that require an extended timeframe.  When a client isn't obligated to continue to pay us because of a guaranteed contract, we ensure that we are ultra competitive. We continually press innovation into our clients' hands, continue to improve the efficiency of our business to deliver lower cost solutions while maintaining or growing our margins.  Essentially, it keeps us hungry.  We believe that ultimately we will capture a larger share of the market as a result of this approach to doing business and that we will maintain a reputation for ensuring our clients always get the best we can deliver.

 Read the Rest of the Article Here

Download Our ebook: 'Making The Most of Your Mobile Survey' for free!
Ebook Cover

 

This guide is meant to help you

learn more from your customers, 

be more effective at surveying and marketing, and most importantly, using the information you gain to create the best service experience possible.

 

Download the ebook

 Contact the Survey On The Spot Sales and Support Team

Call us toll-free at 888-330-7118 

 

Thank you for reading! 

Sincerely, 

The On The Spot Systems Team