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 'As part of each week's Startup Report e-newsletter, Mass High Tech highlights five New England-based startup companies and their business goals. Mass High Tech chooses the weekly featured companies by soliciting nominations through a poll of 10 companies, with links to their company websites.' - Mass High Tech If you think Survey On The Spot is deserving of a spot in the top 5 make sure to vote for us with the link below! Vote! |
Using QR Codes To Prompt Surveys
 As smartphone ownership and use expands globally, QR codes are becoming an increasingly powerful tool for businesses to share their products with clients. The success of QR codes as a marketing tool for products can be carried over to implementing business and consumer surveys as well, creating opportunities to capitalize on emerging technology and appeal to clientele in trend-conscious market areas. What are QR codes? Short for "Quick Response codes," QR codes are are matrix barcodes readable by dedicated barcode readers and smartphones. Read the rest of the article here
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Reputation Management and Guest Satisfaction
 In our last post we talked about some of the difficulties surrounding reputation management in the world of social media. We now want to highlight some ways to support reputation management through guest satisfaction surveys. Social media outlets in themselves are efficient tools for providing general feedback on experience, but they don't provide all of the important details that are invaluable for a business to address customer satisfaction opportunities on a proactive basis. Read the rest of the article here |