Answering Tough Questions in the Moment
|
Pamela Ziemann |
By Pamela Ziemann
Have you ever been asked a question and answered with something you later regretted? Whether it's undercharging, overpromising or inappropriate comments, we can end up losing money, time and credibility.
Here's a simple, but powerful five-step process for saying exactly what you want in the moment. It's a proven way to get reconnected with yourself and speak from your core. Read more... |
First Level Manager Program
People skills are not enough. Learn how to connect proven approaches in supervision and high performance management to produce better results for your unit, your company, and your career.
High Performance Management Essentials (15 hours) Understand a manager's perspective, responsibility, and toolkit in supporting a company-wide culture of performance excellence.
Next Level Supervisor Training (15 hours) Acquire skills to develop, motivate, and lead a team--and learn how to address problem employee behaviors with confidence and poise.
Employee Management Foundations (9 hours) Learn how to tie employee performance and development directly to your organization's goals to drive performance--and how to handle poor performance fairly, effectively, and legally.
The First Level Manager Program is designed for new and practicing supervisors and managers. Those seeking advanced training should enroll in the High Performance Management Certificate Program. |