Swistro Advisors

Management Effectiveness Consulting & Coaching
Lessons from the Field - Early Fall 2009

winter 07 newsletter photo option 2


Restoring our faith in the possible

A message from Chris Swistro

Our human qualities make us who we are at work and in life. As the business "season" ramps up, how will be put our best qualities to work to rekindle business success, and what can we learn from the late Senator Ted Kennedy's example? With carefully attention, we can martial our fear, engage our power, and discern the way to re-invent solutions and build relationships even with our fiercest competitors in a way that will ensure our prosperity over the long run.

Stimulus efforts and "Cash for Clunkers" aside, it has been a slow summer for business by all accounts. As summer draws to a close, many companies and non- profits think about "getting back to business." We're returning from vacation to speculation that the economy may be turning around. We hope that now is the time that all the business development and budget management strategies we've been engineering all summer will come to fruition. We're ready to grab the new opportunities that will arise, but we're probably also harboring some fear. What if the pipeline we've been stuffing doesn't generate the opportunities we seek? What if the slowdown continues? What can we do to "make something happen," to change the game in our favor, to find a way forward?

In The Book of Qualities, Ruth Gendler helps us look at human qualities by portraying them as characters and, in some cases, juxtaposing those characters. One of the readings that I return to from time to time is about Power (a tailor who makes "coats that you grow into" if you "find the courage to approach him") and Fear (a character with a vivid imagination who encourages us to isolate ourselves and who "has a large shadow, [though] he himself is quite small"). It reminds me that there are many ways to summon and apply our power - to create opportunity, to re-think a well-accepted business strategy, to influence an outcome we may have walked away from in the past - if we are willing to wear Power's coat until it fits us. That power can also help us discern where Fear is tricking us - second-guessing the quality of our product, assuming a struggling partnership is lost, or failing to modify ineffective strategy because we are uncomfortable with the unknown.

Many tributes are being paid to the late Senator Edward Kennedy, a man who - over a 46 year career in office - used his commitment to public service, unfailing concern for others, and unique talent for relationship and consensus building to improve the lives of millions of people - every senior supported by Medicare, every factory worker protected by OSHA standards, every young female athlete provided an opportunity to compete in school athletics, every laid off worker caught in the safety net of COBRA, every soldier made safer in battle by uparmored vehicles, and countless other beneficiaries of the laws and policies that Ted Kennedy fought, negotiated, cajoled, serenaded, and compromised to create. Emotional tributes from conservative senators John McCain and Orrin Hatch are testimony to the peerless way that Kennedy was able to stay in the game over the long term, use his power and influence wisely, look fear (the fear of failing, again, to reform health care, for example) in the eye and not blink, and find a way continuously to engage in the creative struggle without making enemies of his opponents.

We stand on the brink of autumn and new possibilities. As business people and senior organizational leaders, we may find inspiration and practical guidance in Ted Kennedy's example - to gather our power and right- size our fear in order to renew our vision, validate our business strategy, and redouble our effort to regain our financial footing and forge relationships we need for success now and into the future.

Recommended Resources
These resources may provide guidance, inspiration and support as you lead your organization through troubled times.

The Book of Qualities
Author J. Ruth Gendler offers new and insightful ways to see human qualities with fresh eyes.

Be The Game Changer
Inspiration fuels transformation. Visit Chris Swistro's blog to get inspired and share your stories.

"Poised for a Talent Management Breakthrough"
A white paper authored by Christine Swistro for the Electronic Commerce Coordinating Council
Read more about the importance of employee engagement in this white paper excerpt.

About Swistro Advisors
Management Effectiveness Consulting & Coaching

Specialists in organizational transformation, Swistro Advisors collaborates with executive teams to clarify organizational direction, actuate change, and support the mastery of skills and leadership behaviors to ensure enduring productivity gains.
To learn more, please visit the Swistro Advisors website.

Swistro Advisors
...Management change set in motion...
Christine Swistro, President
phone: 617.285.0422
Email Marketing by