September 2011 Volume 1 Issue 5

Welcome! You are receiving this BBB Smart Tips because you have opted-in through www.bbb.org/us.

Join Our Mailing List


BBB iPhone App Coming Soon  

Millions of consumers and companies rely on the BBB to research local businesses. Now the power of the BBB is available at your fingertips when traveling or on the go.

auto line


We offer the largest auto warranty dispute resolution program in the United States. Most manufacturers participate in BBB AUTO LINEŽ to provide their customers an additional independent resource to resolve warranty disputes.


File a Complaint

Need help solving a marketplace dispute? Let us lend our expertise. Filing a complaint is fast, easy and can be done for all types of businesses.


BBB Military LineŽ

We bring BBB services, including educational materials, to military personnel, retirees, Department of Defense civilians and their families.


Consumer News and Opinion Blog

We serve as your source for real-time news on hot marketplace topics.



We offer expert advice on how to be a smart consumer in today's fast-paced, ever-changing marketplace.

managing credit BBB created Managing Credit - Made Simpler to give customized credit management guidance to different types of credit users, based on their specific needs and perspectives.


BBB Advice on Student Security - What Every College Student Should Know

BBB recommends students take the following precautions to secure their identity


As college students get settled on campus, fighting fraud may not be at the top of their list of priorities. College students are susceptible to identity theft, however, and Better Business Bureau recommends that they take seven simple steps to protect themselves on campus.


In 2010, 8.1 million Americans - or 3.5 percent of the population - became victims of identity theft, according to the 2011 Identity Fraud Survey conducted by Javelin Strategy & Research and sponsored by BBB. The average mean cost of identity theft is $631 and the average time to resolve identity fraud is 33 hours - valuable study time.

Click here to learn more. 



BBB Advises Homeowners to be on the Lookout for Fly-By-Night "Storm Chasers" 

BBB urges homeowners to do their research before hiring a home contractor after a storm

Your home and wallet may take a serious beating when a big storm like Hurricane Irene hits and Better Business Bureau is warning consumers to be wary ofhurricane fly-by-night "storm chasers," as well as fraudulent charities promising to provide relief.  


Storm chasers and other door-to-door salespeople often peddle dubious deals that may cost homeowners thousands of dollars and create serious headaches. BBB recommends doing your research to avoid getting taken advantage of by untrustworthy home contractors. Click here to learn more.  

Do Your Research before Driving into an Auto Repair Scam

BBB cautions consumers to watch out for auto repair rip-offs  


What do you do when your windshield wipers stop working, your left taillight burns out, and your brakes give out? Some may opt to fix the problem themselves, but many turn to the services and handiwork of auto repairmen. While most auto repairmen are honest and forthcoming, consumers need to be on the lookout for those that are trying to make a quick buck. Better Business Bureau is advising consumers to do their research becarfore turning their car over to an auto repair service.


When your vehicle needs repairs, you don't need a crash course in auto mechanics, but you should know how to find a reliable shop and mechanic. It's important for consumers to be on the lookout for scams like overcharging on repairs, charging for labor that was never performed, and performing shoddy work. In 2010, BBB received a whopping 12,682 complaints against auto repair mechanics. In this year alone, BBB has already received nearly 11,000 complaints. Click here to learn more.  




BBB Advice for Making "Golden" Gold Transactions

BBB urges consumers to do their homework before trading their gold for cash 


As global markets are currently seeing rapid declines, worried investors are seeking safe havens for their funds. Many are looking to new investment plans to help their money grow. With the price of gold at an all time high of more than $1,700 per ounce, Better Business Bureau is advising consumers to do their homework before making tempting gold transactions.


Whether through an online venue, an at home "gold party," or your local jeweler, many consumers are looking to sell their gold jewelry for some quick cash. However, not just any dealer can be trusted. In just this year alone, BBB has already received more than 500 complaints against gold, silver and platinum dealers, a number that is well on its way to reaching 2010's 581 total complaints. Click here to learn more. 

BBB Advice for Securing Your Electronics this School Year 

BBB advises students to take the following precautions to secure their electronics this school year



As students across the nation make their way back to school, many will carry cell phones, iPads, iPods, laptops and other electronic devices everywhere from the classroom to the car. Better Business Bureau reminds students and their parents to talk about ways to keep electronics out of the wrong hands.
College campuses, cafeterias, local hang outs and even classrooms can be an easy target for those looking to snatch expensive electronic devices. Not only can thieves steal your personal property, they could gain access to sensitive information such as emails, text messages, calendars, photos and even social media network logins. Click here to learn more. 



 Find us on FacebookVisit our blogView our videos on YouTubeFollow us on TwitterView our photos on flickrView our profile on LinkedIn

BBB, the leader in advancing marketplace trust, is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior.