The PASSUR OPSnet Report 
Informing the Airport Operations Community
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"I've never been any place in my career where the users were basically selling the product without being asked."
Randall Berg
Director of Airport Operations
Salt Lake City Intl Airport
on attending this year's PASSUR OPSnet User Conference
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| Year End 2010 | Welcome to the end of year 2010 edition of The PASSUR® OPSnet™ Report, developed for the national community of PASSUR OPSnet users.
As the year winds down, airport operations become more hectic. This month, we look at a couple of enhancements that can help take some stress out of the operation, including a new National Field Condition Report page, which allows
users to access information from all PASSUR OPSnet airports nationwide from a single screen; and a new email management program that allows users to customize who and when email alerts get sent out for content updates. We also have an interview with Salt Lake City on its decision to sign up for PASSUR OPSnet.
As a reminder, PASSUR OPSnet is a web-based collaborative program that creates instant communication and information sharing with all key aviation players in real time, resulting in coordinated decision-making, effective use of resources, and consistent public information. PASSUR OPSnet is accessed by aviation professionals around the world who need to know the precise and detailed condition of the airport operation in real time. As always, please let us know how we can improve this newsletter by contacting Ron Dunsky, Executive Editor, at rondunsky@passur.com. |
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Monitor Airports Nationwide with the new Field Condition Report Page
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Until recently, if you wanted to keep tabs on conditions at multiple airports, you had to go to each individual PASSUR Opsnet airport page. That was a pain, and we knew it, so we've fixed the problem. We're happy to introduce our new National Airport Field Condition Report page. 
Just point your browser to www.passuropsnet.com and you can follow all participating airports from a single page. You'll find active NOTAMs (along with the airport-submitted version, always useful for identifying airport intent, content which is not available on traditional NOTAM platforms), runway closure information, construction information, the snow plan and emergency plans, tenant information, and more. Some airports have started including departure metering, canceled flights, and other detailed aspects of their operation.
But this isn't a one way street. If you are permissioned as a content editor, you can update any changes at your airport to users on screen or via an automatic email. There's also a chat feature on screen so you can communicate with others -- all accessed through this single national platform.
To learn more about the PASSUR National Field Condition Report and how to access all PASSUR FCR/OPSnet sites, contact Frederick Roe at 203-887-4940 or froe@passur.com.
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Salt Lake Talks About Why It Recently Chose PASSUR OPSnet
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Salt Lake City became one of our newest OPSnet customers recently so we sat with Randall Berg, Director of Airport Operations, and Al Stuart, Superintendent of Airfield Operations, to learn more about the decision.
PASSUR: Why did you sign up for PASSUR OPSnet?
SLC: During the Olympics in '02, PASSUR installed a flight tracking system for us to evaluate, and that's when our interest began. Over the years PASSUR has continued to improve the concept to now where we feel very comfortable that there's real value to having the OPSnet system here. Also, the ability to just get individual modules instead of the full program really helped  bring the price down to a manageable level. Then our finance department got interested in landing fee management and we went from there.
PASSUR: What do you plan to do with the system?
SLC: Primarily field condition reporting and providing information to all users of the airport. When PASSUR added the ability to put in field condition reports, that started making the system more interesting to us. Having a single point of information for everybody, even including restaurants, general aviation, that communications link has a lot of potential.
Beyond that, the ability for the system to track NOTAMs, that they were sent out at this time to certain individuals, will be valuable to us in our overall compliance with airport safety and certification requirements set forth by the FAA.
PASSUR: How are things going so far?
SLC: I would say that PASSUR's training and responsiveness to personalizing and customizing the program to our needs at this airport were excellent. They were very good to work with - clear about what they could do and couldn't do. We make it available for people to use on the 29th, and it's going very well so far.
PASSUR: Anything else you'd like to add?
SLC: The PASSUR team invited us to attend the annual user meeting last June, before we were officially signed up, and I have to tell you, I've never been any place in my career where the users were basically selling the product without being asked. It really impressed me that they invited me to mix with existing clients from around the nation. In talking to them at the breaks and hearing them on various panels, when an existing user literally becomes an unofficial sales person, that impressed the heck out of me.
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Tip: Now You Control Your FCR Email Updates
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Tired of contacting PASSUR every time you want to update your Field Condition Reporting (FCR) email alert list? Now you no longer have to. From the FCR page, click the Email button and you'll see this:
Now you can self-manage you email alert list; even better, you can select which content triggers an email alert, on a per-user basis. That way, people are getting alerts only to changes in the content they care about. And adjustments -- additions, deletions, changes in content -- can be made from any browser with just a few clicks (as long as you're an authorized admin. user, of course!). If you have any questions, contact Frederick Roe at 203-887-4940 or froe@passur.com.
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