Tip 1: Quality over Quantity
- Most companies get into the 'quantity versus quality' count of followers or fans. Quality followers will engage with you, give you honest feedback and could even become your brand evangelists.
Tip 2: Engage with Customers - Customer service and engagement overall is a new and genuine form of un-marketing. Customers, prospects, and influencers are already engaging with others to contribute, learn, and discover. Try using engagement as a fast, free, and powerful way to reach and serve customers.
Tip 3: Give to Get
- Successful social media marketing programs involve listening and participation. That participation centers around giving value before expecting anything in return.
Tip 4: Make it Portable, Searchable & Shareable
- Avoid the mindset that your content must be published only on your site and completely controlled by you. Good content should be built to travel, so users should be able to download, embed or share it as they like