Contact Us
Division of Personnel Security and Access Control
Personnel Security
Helpdesk: 301-402-9755
e-QIP: 301-402-9735
Appointment Line: 301-496-0051
E-mail: orspersonnesecurity@
mail.nih.gov
Access Control
Helpdesk: 301-451-4766
E-mail: facilityaccesscontrol@
mail.nih.gov
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HHS ID Badge Rollout Scorecard
Here are the most recent NIH badging statistics provided by HHS as of February 3, 2012.
Sponsored: 39,662 Enrolled: 38,783 Issued: 38,412 *
*This figure represents 96.8% of individuals who have been sponsored.
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NED Training Schedule for March, 2012
The HSPD-12 Program Office continues to offer free NED training for beginners and experienced NED users. Take advantage of this opportunity to quickly master NED in a hands-on computer lab environment.
NED for Beginners
Date: Thursday, March 22, 2012
Time: 9 a.m. - 12:00 p.m.
Location: 6120 Executive Blvd., Room 6 (EPS)
NED for Advanced Users
Date: Thursday, March 22, 2012
Time: 1 p.m. - 4:00 p.m.
Location: 6120 Executive Blvd., Room 6 (EPS)
Contact Lanny Newman at newmanl@mail.nih.gov to reserve a space. In your e-mail, provide Lanny with your name and IC and which course you would like to attend. Sign up soon to ensure your place in the class. Seating is limited.
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Updating Personal Information in NED
Did you know that if you have a NED record, you can update most items in the NED system on your own? This includes your e-mail address, phone number, work address, etc.
To update your record, click on the "Update" button at the bottom of your NED record and use your NIH credentials to log in. After completing the required updates, click "Submit Update" for the changes to take effect. If you encounter any errors during the update process please contact your Administrative Officer.
The NIH IT Service Desk website provides a helpful tutorial on updating your information in NED and the Global Address List (GAL). A table posted on the site shows each NED field (e.g., Last Name, First Name, etc.) and the 'Update Method' (i.e, who is permitted to make the entry into NED: Self Service and/or AO, other).
Reaching You When an Emergency Arises
While you're updating your personal information in NED, you might want to add your personal e-mail address as well as your home and mobile phone numbers. There may be occasions during off hours and weekends when NIH needs to reach out to its workforce in times of emergency.
To make sure you can be reached during an emergency, check that your contact information is available under the AlertNIH Notification section located at the bottom of the NED self service page. Detailed instructions on Managing AlertNIH Notifications in NED are posted on the IT Service Desk Knowledge Base. Click here to view these instructions.
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Coordinate Legal Name Changes in NED with the NIH IT Service Desk
The NED Project Team wants AOs/ATs who update a person's name in NED to instruct the individual to contact the NIH IT Service Desk (301-496-4357 or http://itservicedesk.nih.gov/support/) in order to complete the name change process.
NED automatically generates a new HHS ID badge request following the update; however, a name change often involves getting a new Active Directory (AD) user name and primary e-mail address as well. When this happens, a person must obtain new digital certificates on their HHS ID badge ("PIV card") so it works for logical access (e.g., logging in to a computer, using VPN remote access and sending/receiving encrypted e-mail).
Obtaining new certificates is becoming increasingly important as more NIH computer systems and applications will require people to use their HHS ID badge for logical access.
Please be sure to mention to the badge holder that they should contact the NIH IT Service Desk *after* you have updated their name in NED, but *before* they obtain a new HHS ID badge (Smart Card).
Service Desk consultants will orchestrate the name change process by coordinating the efforts of various NIH groups and contacting the badge holder to let them know when they can pick up a new ID badge with the correct digital certificates.
Other Updates to Personally Identifiable Information (PII)
From "NED News," December/January 2012, Volume III, published by the NED Support Team
NED sends updates to HHS' Identity Management System (IDMS) only when there is a change to the NED record that affects the HHS ID Badge (PIV Card) as a re-issuance or termination.
When an update is performed on a NED record that changes PII but does not change the type of ID Badge issued, the IDMS is not updated with the new information.
The NED Team will address this limitation in a future NED release. It is important for the IDMS to be updated so NED and the IDMS are in sync to prevent the creation of duplicate records.
Please contact the NIH IT Service Desk at (301)496-HELP or submit a request online at http://itservicedesk.nih.gov/ to have the NED Support Team update the IDMS with the new PII.
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PSC Regional Offices Now Offer Enrollment, Badge Issuance and Certificate Renewal Services to NIH Personnel
The NIH has contracted with the Program Support Center (PSC) to offer badging services at its Regional Offices to NIH personnel located around the country. This arrangement provides a solution for the many individuals who require enrollment or badge issuance services as well as certificate re-certifications, but travel to DPSAC's facilities in Bethesda or other satellite locations would be impractical.
Click here to view a listing of PSC Regional Office locations and contact information as well as guidelines for obtaining HHS ID Badge Enrollment, Issuance and Maintenance services at these sites.*
Since PSC Regional Offices do not have the capability to print the HHS ID Badges (PIV Card) on site, individuals will have to make two trips to the PSC regional office - one trip to complete the enrollment process and a second to complete the issuance process and pick up the badge.*
Note: Individuals must call ahead for an appointment with the PSC Regional Administrative Manager (RAM) in the region closest to their office.
* Travel costs will not be borne by DPSAC.
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Helpful Tips
Do not lend your ID badge to anyone to gain access to NIH facilities -- Lending out your ID card is prohibited. The issuance of the new HHS ID Badge is based on strict identity proofing and the determination of one's suitability for a specific position classification. |
News Briefs
NED Maintenance Scheduled for the Weekend
The NED Project Team sent the following e-mail notification, dated February 6, 2012, to the NIH Administrative Community, DPSAC and other NED users.
Event Details: The NED project team will be performing scheduled system maintenance this weekend. The NED web portal will be unavailable from Friday, February 10, 2012, 7:00 p.m. thru Monday, February 13, 2012, 7:00 a.m.
End users will be unable to access the following NED web interfaces during the maintenance window:
NED data customers will not be affected by this maintenance.
Impacted Services/Applications: NED web interfaces listed above
Impacted Users: Users attempting to access the impacted services/applications listed above.
Expected Resolution Time: All NED services should be available by Monday, February 13, 7:00 a.m.
Temporary Lifting of Security Freezes on Credit Information Required for Some Security Checks
The following article, which first appeared in the August 26, 2009 issue of DPSAC News, is reprinted periodically to remind individuals who will occupy positions of public trust or higher to temporarily lift security freezes on their credit files so that OPM is able to complete background checks on them.
The Office of Personnel Management (OPM), Federal Investigative Services Division (FISD), has experienced an increase in the number of national credit bureau checks that are unobtainable due to individuals of investigation placing a security freeze on their credit file," writes Barbara Hardy, Senior Personnel Security Specialist, DPSAC, in an open letter to the AO/AT community.
"When OPM-FISD is unable to obtain a tri-bureau credit report due to one, two, or all three bureaus having a security freeze, the overall effect is an incomplete investigation," she notes.
"In order to ensure the quality of OPM's investigative products, effective immediately, if you have a security freeze in place, it must be temporarily lifted prior to submission of the e-QIP to the DPSAC office," states Hardy.
"This requirement applies to national credit bureau checks which are conducted as extra coverage for positions of 'public trust' or higher.
Only individuals in positions of public trust or higher are being asked to temporarily lift the security freeze on their credit file to national credit bureau checks to enable the extra coverage that is required for these positions" she adds.
Below is the contact information for the three major credit bureaus. Individuals in positions of public trust or higher should advise the credit bureaus to temporarily lift the freeze on their credit file at the time of submission of the e-QIP form to DPSAC and for 40 days thereafter.
* Equifax - telephone 800-685-1111 or contact them via e-mail from their website:http://www.equifax.com
* Experian - telephone 888-397-3742 or contact them via e-mail from their website: http://www.experian.com/freeze
* TransUnion - telephone 888-909-8872 or contact them via e-mail from their website: http://www.transunion.com
Note: a credit check for a background check should have no effect on the person's credit score rating. Hard inquiries for revolving debts (credit cards) are the types of inquires that can take their toll on a person's credit score if there are too many inquires within a short period of time.
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FAQs
Q. If I discover that my HHS ID Badge certificates are expired, can I have my IC's Lifecycle Work Station (LWS) operator reissue new certificates.
A.Yes. Once your PIV Card certificates are expired, you can have them re-issued either by an LWS operator within your IC or at a DPSAC Badge Issuance Station. In either case, you will need to make an appointment.
According to the HHS-wide HSPD-12 Help Desk, "as long as the Card Issuance Station (CIS) or LWS (both software operate identically in terms of certificate updates) has a pending cert update request in the Smart Card Management System (SCMS), users will be able to execute a certificate update.
Issues may still arise for users who have certificates that are CONSIDERABLY overdue. For instance, if individuals have been so delinquent in getting their certificates updated that they already surpassed their new certificate expiration date. There should not be many of these instances."
Q. We would like to install a Lifecycle Work Station (LWS) on one of our PCs located off campus. Are there any requirements that the person operating the machine have special training or be an administrative officer? Our preference is to have a program support person operate and manage the PC/LWS.
A. Any employee or contractor in your IC can be assigned as an LWS Operator. The individual must already have an HHS ID Badge (smart card) and must know their own PIN.
As for training, once your LWS is purchased (either software only - or - laptop and software) the HSPD-12 Program Office can arrange to have someone provide 'basic training' to the individual. Operating the equipment is straightforward.
Note: The LWS can only be used for PIN Resets and Certificate Renewals.
Q. What is NIH's policy for returning an HHS ID Badge for someone leaving NIH?
A. If you plan to leave the employ of NIH, whether you're an employee, contractor or affiliate, you will need to turn in your HHS ID Badge to your Administrative Officer so that s/he can deactivate your badge in NED. The AO will turn over the deactivated badge to DPSAC.
Note: if you are moving from one Institute/Center to another, your badge will not change. |
Safety Corner
Awareness of Common Fire Safety Features in Laboratories Can Save Lives and Protect Research
Prepared by the Division of the Fire Marshal, Office of Research Services
Almost daily at the NIH, one can walk through any of the laboratory buildings and find a research laboratory under renovation. Cosmetic features such as new cabinets, counter tops, lighting and paint are easy to spot.
What often goes unnoticed, however, are the fire safety features which are provided as a part of the same renovation project. The following describes some of the common fire safety features which may be present in your laboratory and how they afford protection to you and your research should a fire emergency occur.
Fire Doors
The corridor door used to enter the laboratory is a "fire door." It is equipped with a closing mechanism and hardware that latches. Fire doors are designed to remain in the closed position at all times. Should a fire occur in a laboratory, a closed corridor fire door will help contain the fire and smoke to the laboratory and still allow you and your co-workers to exit the area safely.
Flammable Liquid Storage Cabinets
In all laboratory renovations, at least one flammable liquid storage cabinet is provided in each laboratory work area. Additional cabinets can be added to accommodate larger quantities of flammables that may be used.
These cabinets are typically constructed of heavy gauge steel, labeled or identified as flammable liquid storage cabinets, designed with a raised sill to contain any spills within the cabinet and have a three-point latch to keep the doors to the cabinet closed.
Automatic Sprinklers
In new NIH buildings, all laboratories are provided with automatic sprinklers.
Older laboratory buildings are being retrofitted with sprinklers as renovations occur. Sprinkler system piping is either painted red or has red bands. If a fire emergency occurs in the laboratory, only the individual sprinkler heads, which reach their activation temperature (typically between 135° and 165° Fahrenheit), will deliver water to the fire. When a sprinkler head activates, the NIH Fire Department is notified through the building fire alarm system that a "sprinkler water flow" is occurring.
In the past, laboratory fires have occurred in NIH buildings with complete sprinkler systems and were controlled by one or two sprinkler heads. Property damage was minimal and research activities resumed the following day.
To make sure the sprinklers are able to operate effectively in a fire emergency, it is important to keep all items at least 18 inches below them to allow proper water distribution.
Heat Detectors
Heat detectors are small, round, ceiling-mounted devices that detect either rapid temperature increases or sustained high temperatures in the laboratory. Should one of these two conditions occur, the NIH Fire Department will be notified through the building fire alarm system that a potential fire emergency is in progress.
Only laboratories which do not have automatic sprinkler protection are provided with heat detectors. Through renovations, all heat detectors will eventually be replaced with automatic sprinklers, which act as heat detectors and deliver water to control or extinguish a fire before it has a chance to grow and cause more damage.
If you have questions regarding Laboratory Fire Safety features, please contact the Division of the Fire Marshal, Office of Research Services at 301-496-0487.
ORS's Security and Emergency Response (SER) -- Did You Know? (from the publication 'About ORS')
ORS's Security and Emergency Response provides fire, police, security and emergency preparedness and response services to NIH employees, contractor and affiliates. Comprehensive oversight of security and life safety operations protects NIH staff, visitors and facilities and allows safe, secure fulfillment of the biomedical research mission at all NIH campuses.
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A biweekly e-newsletter from the Office of Research Resources, Division of Personnel Security and Access Control (ORS/DPSAC) to keep you informed as NIH rolls out "Homeland Security Presidential Directive 12" (HSPD-12) establishing a common identification standard to better safeguard NIH and its workforce.
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