Paragon continuously strives to improve our services. As part of this process, we must recognize that we actually provide four services to six different customers. Today, we implement Relocation Services, Information Management Services, Payroll and Payment Processing and Reporting and Corporate Relocation Funds Management through several of Paragon's subsidiaries around the world. And, we interface with six different customers on a regular basis including; our client's Procurement Department, our client Contact, often as a conduit to their senior management, the transferring Employee and Family, our client's Payroll Department, our client's Treasury function and our client's Accounts Payable Department.

Each of our six customers has different goals and objectives that we must recognize and address. Procurement is typically focused on the proposal process, fees, our contract and metrics to measure our services. Our Client Contact expects exceptional service for the employee and family to get them moved efficiently and cost effectively; but is also focused on critical information needed to report data to senior management. The transferring Employee and Family are typically focused on their relocation benefits, the move time line, home value if a homeowner and getting their household goods moved without damage, while at the same time the Employee is doing the new job. Our client's Payroll Department needs accurate payroll reporting on a regular basis to reflect the monies being paid to the transferring employee. Our client's Treasury Department deals with the money flows needed to fund the program benefits and supplier billings. And, finally, our client's Account Payable Department deals with their purchase orders to pay the various bills we send each month.

All of these touch points should demonstrate that we implement a complex process to accomplish domestic and international relocation on behalf of our clients and customers. And, we often do so in multiple currencies. Ultimately, we want our six customers to be raving fans, which means that all Paragon employees and our suppliers interacting with these customers must be pro-active, responsive and detail oriented when implementing the variety of services and processes requested to accomplish relocation effectively. As a team, all of us at Paragon must function in tandem to get the job done. As such, in the months ahead, we will focus on our four services and our six customers with renewed vigor to make sure that we have the resources and talent in place around the world to best address their goals and objectives.

At the same time, I am pleased to announce that we have completed the necessary registrations to open Paragon Relocation - China with our new office in Beijing. In addition, we have identified our office location in Paris in La Défense to open Paragon Relocation - France in the coming months. Shortly, we will expand Paragon Relocation - Holland to become Paragon Relocation - Benelux Countries. We are making progress in setting up our Client Accounting Help Desk to better assist our customers with inquiries concerning expense reimbursements. We have launched our optional Gold Service for clients who choose to provide an even higher level of service than normal for their employees. We have successfully completed the move to our new 23,000 square foot office in Coppell/Dallas, Texas without any disruption to our clients and customers. Paragon GeoImmigration, our newest subsidiary, has hit the ground running filling a need in the marketplace for coordinated global visa and immigration services. Relocation volume is up over last year, which is very positive. At Paragon, there is one thing we can count on and that is change as we continue to grow and improve our company in response to the needs, goals and objectives of our clients and customers.

Paragon Expands into State-of-the-Art Facility in Dallas, Texas Metro Area

Paragon Relocation also used the move as an opportunity to reinforce the corporate mantra of "reduce, reuse and recycle" by donating unneeded office supplies to Emmet J. Conrad High School, a local Dallas area school, for their students to use. In addition to paper and miscellaneous folders, over 300 binders were donated. Elaine Martin, Director of Paragon GeoImmigration, led the donation efforts and said that the "students and teachers were thrilled!" To read more about Paragon's Sustainable Business Practices, please visit our website.

Paragon Relocation's new Texas office address is:
633 East State Hwy 121 South, Suite 520
Coppell, TX 75019 USA

Paragon GeoImmigration Launches Blog!

Paragon GeoImmigration, Paragon's newest subsidiary focusing on visa and immigration services, has recently launched a blog which is updated frequently with relocation-related news and breaking immigration alerts. When you have employees on the ground or en-route, you need to stay abreast of all issues that might affect them. For the Best Thinking in Visa and Immigration, please visit The Paragon GeoImmigration Blog!

Here is a sampling of recent posts:   

Brazil - passports now include RFID chip 

U.S. - export control certification required 

Russia changes immigration registration rules 

Key HR issues of next decade - new report 

India and China ranked worst for over-regulation  

Paragon's Amanda Ward Appointed to Worldwide ERC® Regional Committee

Amanda Ward of Paragon Relocation has been invited to join Worldwide ERC®'s Europe, Middle East and Africa (EMEA) committee. The EMEA committee's primary purpose is to provide information on global workforce issues in Europe, the Middle East, and Africa, which will enable Worldwide ERC® to develop services and programs to serve the industry in the EMEA region. This committee is comprised of a distinguished group of global experts that crosses industries and geographies. Positions on the EMEA committee are awarded based on the invitation of Committee Chairman, Jane Collette Mabbitt, Associate Director of Global Mobility for Ernst & Young.

Amanda is Director of Global Consulting Services, based in London, UK. Her role includes client implementations in EMEA and Asia. 

Paragon Exhibits at Worldwide ERC® in Shanghai

(L-R) Paragon's Elaine Martin, Deborah Graham and Joseph Morabito

Upcoming Events

Paragon has a full schedule of spring exhibitions. We hope that you will join us at the following upcoming conferences and exhibitions:

Institute for Supply Management (ISM) 96^th Annual Conference

May 15-18, 2011

Orlando, Florida USA
Visit us at Booth 127 

 

Procurement Leaders Forum

May 24, 2011

London, UK
Visit us at Booth 14

2010 Community Service Award Winner

In an effort to encourage volunteerism and underscore one of the company's core values, Paragon's President, Joseph Morabito, established a Community Service Award for Paragon employees. Through the Paragon Foundation, the first annual Community Service Award winner was announced this month. The 2010 winner is Darlene Bustamante, Facilities Coordinator, based in Paragon's Rancho Santa Margarita, California office. Darlene is active with several groups that have local, national and even international significance.

Darelene and others painted houses in Compton, California.

Carol and Darlene Bustamante at Camp Pendleton Marine base.

In addition, Darlene has been active with Project Prayer Flag for the past six years sending care packages to U.S. Servicemen in six troops on duty in the war zones of Iraq and Afghanistan. Darlene also works at Camp Pendleton serving lunch to service men and their families during memorial services for soldiers lost in battle.

Darlene is also active in supporting All's Well Homes, an organization that houses men and women who have had tragic upbringings. These people are often victims of abuse that are living on the streets due to addictions and other personal problems. Darlene has been using her skills to provide young women with training and counseling in computer skills, communication skills and interpersonal relationships. Darlene also assists by serving meals and providing food and clothing to those in need.

Darlene (right) promotes a community blood drive.

Next, Darlene organized a blood drive for the American Red Cross at ourcorporate headquarters resulting in a donation of 20 units of blood that will help save at least 60 lives. Finally, Darlene is constantly collecting canned goods, other foods and blankets for various charities in Orange County to help the less fortunate. As a result of all of her selfless volunteer work, Darlene has been selected as our 2010 Community Service Award winner. As a part of this award, Darlene will receive $500.   

Other nominees for the 2010 Community Service Award included:

• Whitney Patterson for her work with Big Brother/Big Sisters of Dallas
• Carol Nichols for her work with Habitat for Humanity, Youth Front, Franklin Community Center and missionary work in China
• Elaine Martin for her work with Big Brothers/Big Sisters
• Tom True for his work with Big Brothers/Big Sisters
• Pratibha Godbole for her work with her local church
• Tracy Wyttenberg for her work with Season's Hospice
• Teresa Mahlberg for her work with DAWG (Dedicated Animal Welfare Group)

2010 President's Award Winner

Carol Nichols is congratulated by Paragon's President and CEO, Joseph Morabito.

Carol Nichols, Director of Learning Resources, received the highest honor at Paragon Relocation - the 2010 President's Award, for her demonstrated commitment to excellence by advancing Paragon's mission and culture of success. Specifically, Mrs. Nichols was recognized for significant contributions including innovations in Learning Resources and global training, which led to cost savings and improved internal and external customer service across all major functions of the organization.

This recognition includes a monetary award, an additional week of vacation and dinner with Paragon's senior management.

2010 Million Dollar Sales Award Winner

Liam Brennan, left, receives his award from Paragon Relocation President, Craig Selders.

Liam Brennan, Managing Director, was named as Paragon's 2010 Million Dollar Club Award winner. The award recognizes any salesperson in the company who signs a million dollars or more in annualized revenue during the calendar year.

Congratulations to both Carol Nichols and Liam Brennan for their achievements in 2010!