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Message from Paragon CEO, Joseph Morabito
Managing relocation in the current business environment has become increasingly challenging because of declining real estate markets in many areas of the United States. One out of four homeowners is upside down on their mortgages, meaning that they owe more on their mortgage than the home is worth. As a result of high unemployment, about 300,000 homes a month are going into foreclosure in the US. There may be as many as 5 million homes in foreclosure with more on the way. Very often when transferees attempt to purchase a home, they are encountering Short Sales; a seller working with the bank to sell the home for less that the mortgage amount to avoid foreclosure. Purchasing a home through a Short Sale is problematic at best because it can take several months before the transferee learns if he or she is the winning bidder. While in general it might be best to avoid Short Sales altogether, it is very tough to do in states like California, Nevada, Arizona and Florida where perhaps 50% of homes on the market are Short Sales.
This is the "New Normal" we are likely to face for the next several years in the US until unemployment comes down and all these distressed Short Sale homes are absorbed by buyers. As a result, we are working with clients to pressure test their relocation programs to determine if their US Domestic relocation plans, that may have worked fine in the "Old Normal", when houses were selling in 30, 60 or 90 days, are workable today in the New Normal. In many cases, policy revisions are required to reflect the market conditions that we all face. In many areas in the US, it is taking much longer to sell homes. Typical Buyer Value Option Programs, that had no potential for Guaranteed Buy-Out at some point really need to be changed to include a Sunset Clause that provides for a Guaranteed Buy-Out offer from Paragon after a prolonged marketing period. This is also needed to survive an IRS audit should one ever occur because of these extended Marketing times. It may be that at 120 or 180 days on the market, if the home has not sold, a Sunset Clause should kick in where in which a Guaranteed Buy-Out offer is made by Paragon. Once done, there can be an additional 30 or 60 days of Marketing time in an attempt to meet, or beat the offer; but ultimately if a buyer is not found in 6 - 9 months, the transferee should be relieved of the burden of the home. In the long run, this will be more cost effective for the client. Extended Marketing times typically result in extended Temporary Living that may cost several thousand dollars a month and require equivalent tax gross up, while third party homesale benefits, properly administered, can be provided tax free.
At the same time, other domestic relocation policy provisions should also be reviewed and perhaps revised. The Loss on Sale provision amount is likely to be higher than typical in this market environment so that caps that existed in the Old Normal may not be high enough in the New Normal. If not already the approach in domestic relocation policy, Homefinding and Temporary Living should be paid in a lump sum based on distance, homeowner, renter and family status rather than based on 30 or 60 days of per diems that often results in exceptions to policy. Funding Homesale, Transportation of Household Goods and Final Move Expenses in the US should always be provided in lieu of any kind of lump sum to cover these benefits because properly administered and documented, these are tax free monies requiring no tax gross up that would otherwise be a dollar for dollar expense. Paragon is committed to working with clients to recalibrate their US domestic program designs to reflect the New Normal. To do otherwise in this market environment is a road to many exceptions to policy that will be costly and make moving far more difficult for the transferee and family.
On other fronts, Paragon continues to extend our reach around the world. Paragon GeoImmigration is open for business so that we can now provide Visa and Immigration services in all major countries, featuring ImmViewSM, our automated system that allows both our customers and clients to track all key milestones in the Visa process. Shortly, we will open Paragon Relocation - France and Paragon Relocation - China adding to our other country locations. Since January, 2010 we have added 60 new employees in various Paragon offices in response to increasing volume. By February of 2011, to accommodate our growth, we will move into our new 23,000 square foot office in Coppell/Dallas, Texas. We have established a new Client Accounting Help Desk to better assist with transferee questions concerning their reimbursements. In addition, we have created a new Client Reporting Department so that we can better respond to client requests for information. We now implement a two stage service evaluation process, first 45 days after authorization to gauge initial service and then again at completion of the move, or for International Assignments after each year at post. In 2011, we will implement increased focus on Talent Management to aid in our employees' career development and succession planning. Finally, in 2011, all of our clients will experience far better technology as we move to PRISM 2.0, our enhanced, fully integrated automated system. While we face challenging times, it has not diminished our long standing goal to be The Best Thinking in Relocation™.
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Paragon Announces Partnership with Lloyds International
 Through an exclusive partnership with Lloyds International, Paragon Relocation offers expanded banking benefits to assignees wherever they are in the world. With a Premier International Account, assignees have access to their money worldwide, in their choice of Sterling, Euro and US Dollar currencies.
With the international debit card*, assignees save money by not incurring any overseas transaction charges and through the bank's preferential exchange rates. The account is fee-free with a minimum balance and comes with worldwide family travel insurance included.
For assignees coming into the United States, there is no US credit history required. Lloyds Banking Group also offers a range of instant access and long-term investment products that allow assignees to continue saving and avoid the effect of currency fluctuations, with savings in all major currencies.
Assignees typically find it very hard to set up local banking accounts in their host country due to not having a local credit history. These products can provide them with the service they need and can be easily set up before they leave. Benefits include: - Reliable, convenient access to funds
- 24-hour access to accounts while overseas
- Worldwide assistance opening accounts
- Upscale banking service, including access to personal bankers
- Reduced fees and preferential foreign exchange rates
*Debit cards are fee-free on purchases when used in the correct jurisdiction and currency |
Paragon Relocation - Holland, The Dutch Tradition of Skating
"Giet it oan?" - Frisian for "Is it on?"
Skating fever has started. After a week of biting winds and freezing temperatures, the ice is forming along the canals and waterways in Friesland in the North of the Netherlands. Once the ice is deemed thick enough, young and old wrap up in fur hats and gloves and take to their skates. Skating is a Dutch tradition, sport and frenzy. Many expats may wonder if there is a particular Dutch gene associated with this craze.
The 11 cities tour or "Elfstedentocht" is the most famous. First held in 1909, it's a marathon race of 200 km (124.27 miles) with 15,000 amateur skaters taking part. The race is not held every year as the ice has to be at least 15 cms (5.91 inches) thick over the entire course for the organizers to give the green light. The excitement builds each year as the anticipation grows. Will it happen this year? Giet it oan?
The coldest race was in 1963, when only 69 of the 10,000 skaters made it to the finish line. A film released in 2009 "The Hell of 63" tells the gruelling tales of the riders and the fierce determination some showed in completing the race. Amazingly no one died that day, but there were many broken bones and frozen limbs. View a trailer at Bridge Entertainment Group or search Youtube for a taste of the Dutch steely grit!
For those looking for a more sedate afternoon, just take a chair out on to the ice.
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Paragon Events
Paragon Relocation Annual Conference
Paragon Relocation hosted its third Annual Conference during October in Dublin, Ireland. The meeting was directed by Liam Brennan, Managing Director of Paragon Relocation. In attendance were representatives from Paragon Relocation's Operations in Hong Kong, South Korea, The Netherlands, Spain and the USA.
Conference sessions addressed current trends and challenges within the global mobility industry and also provided opportunities for networking and sharing best practices with colleagues. The agenda included presentations on key growth initiatives, cost control approaches and best practices adopted by companies in light of today's economy.
"The Paragon Relocation Annual Conference provides an opportunity to discuss current and significant issues with peers and take away solutions that will enhance our organization's ability to perform in an increasingly competitive environment," said Joe Morabito, CEO of Paragon Relocation. "As the economy enters a new phase, there are many new opportunities to seize and in this a New Normal environment, Paragon Relocation has the necessary expertise and capacity to adapt and thrive."
"This is an exciting time for Paragon Relocation," states Liam Brennan. "In the coming months, we will focus on new growth projects and expanding the Paragon Relocation brand into key markets."
Worldwide ERCŪ, Global Workforce Symposium
Paragon Relocation was a sponsor and exhibitor at the Global Workforce Symposium on October 25-29 in Seattle, WA. The week kicked off with training for the Global Mobility Specialist (GMS) certification. Paragon Relocation had | | From left to right: Liam Brennan, Stuart McAlister, Jennifer Morabito, June Ranson, and Brian Morabito |
two employees attend the training. At the conclusion of the training sessions, Terri Hamilton and Mike Morabito earned their GMS certification. To wrap-up the week, Paragon Relocation also hosted their partner Destination Service Providers (DSP) attending ERC at an intimate dinner overlooking Lake Washington to honor them for their excellent service on behalf of Paragon Relocation around the world.
CIPD Conference & Event 
Paragon Relocation recently attended the CIPD Annual Conference and Exhibition at Manchester Central, on November 9-11. As the professional body for those involved in the management and development of people in the UK, over 3,000 CIPD members attended the three-day conference.
This year, the event explored a number of key areas in HR competencies, based on the theme of "Forward Planning, Forward Thinking, Forward Moving", as the global economy enters a new phase of development.
Each year, the conference presents a great opportunity for HR professionals to see all of the major suppliers in one location and the CIPD has proven to be a busy and successful event for Paragon. Our third time to exhibit at the event, Paragon showcased our cost saving initiative, Partner Select.
Barrie Gilmour, Director, Global Business Development was on hand for the duration of the conference to offer tailored advice to HR delegates on relocation best practices. |
Paragon GeoImmigration Launches ImmViewSM
Paragon GeoImmigration continues to enhance its ImmView software to cater to  the needs of its clients globally. ImmView is proprietary software that allows companies and their employees to track their immigration process online, 24/7. This advanced software is customized to the needs of each client, and to the process in each host country.
The database includes custom-made questionnaires and checklists of documents needed, all tailored to the requirements of each country. The database also lists the country-specific steps needed in any immigration process, and records the dates that each step was completed. Some of the many features available to employees and company representatives all from the comfort of home or office, anywhere, any time, include:
- Completing questionnaires online
- Uploading documents
- Initiating new cases
- Checking immigration updates from around the world
- Finding special instructions for documents
- Checking case status
- Making visa appointments
- Contacting their immigration specialist
WELCOME SCREEN
CHECK CASE STATUS
DOCUMENT CHECKLIST
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Paragon Foundation Update
Encouraging Employees to Give Back
In October, CEO of Paragon, Joseph Morabito announced a new incentive to encourage employees to volunteer their time to charitable organizations. Through the Paragon Foundation, Paragon has committed to donate $5 for every hour of volunteer work done by the employees. Although monetary giving is highly effective in providing for the needy and less fortunate, giving the gift of time can be equally effective and even more rewarding.
"There is tremendous satisfaction gained by helping someone," says, Darlene Bustamante, Charity Administrator for The Paragon Foundation. "The smallest of tasks can help change a person's perspective on life. Recently I volunteered alongside another employee, Nikki Tran, and had the opportunity of serving a Thanksgiving meal to a group of men and women who had struggled with addictions. One woman slowly approached the chow line and humbly asked for stuffing. We had two types of stuffing and I asked her which one she preferred and she said, 'Both please' and smiled. That is all she wanted. Later on, I found out the woman had struggled with an eating disorder and this was her first Thanksgiving meal since she was a child. My guess is that stuffing was her favorite dish for the holiday. She later returned to ask for seconds and I happily served her more."
So no matter how small the task, whether it is reading a story to the elderly, painting someone's home, uniting a distraught pet-owner with their tiniest family member, feeding the homeless or encouraging the family member of a fallen hero - Paragon's employees are getting involved and making a difference in their neighborhood communities.
Paragon Relocation Food Drives
 Paragon Relocation's Texas office held a food drive before Thanksgiving benefitting the North Texas Food Bank. Employees donated over 201lbs of food to the "Tom the Turkey" box and raised more than $197, which will be matched by the Paragon Foundation.  Paragon Relocation's California office also hosted a food drive benefitting Second Harvest Food Bank. In addition, the employees held a raffle that raised more than $159, which will be matched by the Paragon Foundation.
Texas Office Raises Funds to Benefit Toys for Tots
 To round out 2010's giving, Paragon Relocation's Texas office also hosted several holiday-themed fundraisers benefitting Toys for Tots. In all, the employees raised more than $655, which will be matched by the Paragon Foundation, ensuring happy holidays for many children. 2010 Paragon Foundation Employee Matching Donations
Paragon Relocation was built on a firm foundation of philanthropy and giving; therefore, the Paragon Foundation was formed. As a part of the employee matching program, Paragon has given $6,674 in donations to various charities that are valued by Paragon employees. In addition, through the $5 match for every hour volunteered by Paragon employees, 87 employee volunteer hours were paid which equaled an additional donation of $345 to date. |
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Paragon Relocation is On the Move
Please make note that the Dallas, Texas office will be relocating to a new expanded office suite in February of 2011. The new address will be:
633 East State Hwy 121 South Suite 520 Coppell, TX 75019
Paragon will be communicating important dates in the month to come.
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