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President's Corner
Continuous Improvement For All
 Continuous improvement for all is very important to us and is part of our culture at Mister Kleen. We've been extremely busy this past year working to improve all aspects of Mister Kleen, from enhancing our infrastructure via new tools and systems to training and coaching for our team members. For more about all the training we've completed, please see our Training Update. Continuous improvement is for all, from our leadership to managers, supervisors and the front line team members. We invest a great deal of time and resources into improving our people and systems. I am personally part of three different business groups that are geared toward improving our respective companies and our abilities to lead them. My sister, Dianna, Vice President & General Manager, is also involved in a business group and we have a business coach that works on a regular basis with some of our managers. These coaches, business groups and trainings all take a great deal of time, money and commitment and we feel this is just one of the differentiators that has made Mister Kleen the leading service provider it has become. As we enter a new year, I want to personally thank all of our outstanding employees and clients for your continued support. Mister Kleen celebrates 36 years in business this year, and without you, we would not have been afforded the level of success we have accomplished together. We appreciate you and will strive to never take you for granted.
All the best in 2012!
Ernest Clark, Jr., CBSE President |
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Through training and hard work, Mister Kleen continues to grow and excel. Mister Kleen has recently earned the privilege to service the accounts listed below.
Boston Properties
Cushman & Wakefield
Digital Signal Corporation
The M Group
We are proud to add these companies to our list of distinguished clients. It is with great pride and pleasure that we welcome our new clients to the Kleen Team!
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Employee of the Quarter
July 2011 Congratulations go to Danilo Otero Dubon for winning "Employee of the Quarter." Danilo is the Building Day Porter at Roland Clarke Place. He has been part of the Mister Kleen team since 2007. Danilo, thank you for the exceptional work you do for us here at Mister Kleen. |
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October 2011
 Congratulations to Shannon Conley for winning "Employee of the Quarter." She has been a cleaning technician on the Mister Kleen team since 2010 and does an outstanding job at Reston Corporate Center. Job well done Shannon! |
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Special Services Update
When it rains it pours! September 2011 had the most rain in a consecutive month ever for the DC metro region. We had only one day of sunshine throughout the entire month. Our Special Services Division was very busy making sure many flooded properties were professionally restored. Mister Kleen's Special Services Division specializes in water damage restoration, and is available 24 hours a day 7 days a week.
The fall & winter months are a good time to have your carpets and floors professionally cleaned. The elements and holidays take a toll on your floors. The Special Services Division offers a variety of options for carpet cleaning and floor care including stubborn spot and stain removal. By staying abreast of advances in technology, we are providing the most, efficient and cost effective way to keep carpets and floors looking their best. Carpet maintenance programs are a great way to protect your investment and keep your carpets looking new for a lifetime.
Christy Clark, Director of Special Services at (703) 719-6900, ext. 26 can help with any questions you may have and schedule your carpet cleaning today. |
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Employee Tenure
At Mister Kleen, we are very fortunate to have many loyal employees who choose to stay and grow with us.
To show our appreciation, we have developed an employee recognition program for employees who celebrate anniversaries of 5, 10 and 15+ years. Read More |
Employee Training Update
Training our employees to better serve our clients is a commitment of Mister Kleen.
Recognizing that this sets us apart from our competition, we have been busy educating our team members over the last several months with the latest and greatest technologies and techniques available in our industry. For highlights of some of the recent training events, continue reading.
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Mister Kleen is a leading provider of contract cleaning services to commercial and high security facilities since 1976. Our primary service area is the DC Metro region. We also have a special services division that does complete smoke and water damage restoration, carpet and upholstery cleaning, complete floor care and other specialty projects. What We Do Contract cleaning services to commercial and high-security facilities Complete water and smoke damage restoration Carpet and upholstery cleaning Complete floor care Other specialty cleaning |
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"Dayana Varella's attitude is always very positive; she's approachable and we appreciate her flexibility." - The MITRE Corporation
"Eric Alas Euceda does an excellent job. He always exhibits exemplary customer service. I really appreciate the service and positive attitude that Eric gives daily. It is very refreshing." - James Durham, Grant Thornton When IDA's cafeteria and fitness center flooded, Mister Kleen's Special Services Division came to the rescue. "Your guys did an outstanding job with getting the water up and I really appreciate Mister Kleen coming through at the last minute." - Adrian Stewart,
IDA "I wish to commend Curtis Gilmore, one of your employees working in our building. Curtis has provided superior support and has responded quickly to all of our needs. Curtis has always been friendly and cheerful. Your organization is extremely lucky to have him working for you. He is a credit to your organization." - Government Personnel,
Ft. Meade, MD |
"I would like to take this opportunity to commend Margaret Lowe for being pleasant, professional and for doing a great job here." - Government Personnel,
Ft. Meade, MD
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